Oct 06, 2021
Famous for the fortifications, cobblestone streets and colorful Spanish Colonial buildings of Old San Juan, founded in 1519, Puerto Rico is also becoming a favorite for something brand-new, and it’s as vibrant and infused with local heritage as the historic district. Distrito T-Mobile, a five-acre entertainment complex that was being unveiled in phases right across from the Puerto Rico Convention Center, is now fully open, taking the experience for residents, visitors and event attendees to new heights. "In celebrating the opening of Distrito T-Mobile, we share with the world our goal of… more
Oct 01, 2021
It’s no secret that waste is a leading sustainability issue plaguing the entire global hospitality industry. In the U.S. alone, nearly 40% of food waste is generated from consumer-facing businesses including restaurants and hotels, according to leading conservation organization World Wildlife Fund (WWF). But while hotels have made important strides in waste prevention and diversion over the last several years, industry-wide waste reduction has presented a significant challenge due to the absence of a common approach in collecting data and measuring and reporting waste. In other words, hotels… more
Sep 28, 2021
MGM Resorts International has entered into a definitive agreement with New York-based private equity behemoth Blackstone Group to acquire the casino and hotel operating rights of The Cosmopolitan of Las Vegas for just over $1.6 billion.  Announced Sept. 27, the deal coincides with Blackstone’s sale of the 3,032-room Strip resort to a group of buyers for about $5.6 billion, nearly tripling its investment in the Strip property seven years after acquiring it from Deutsche Bank for just over $1.7 billion and spending $500 million on capital improvements. According to Blackstone officials, a… more
Sep 23, 2021
Guests attending or exhibiting at trade shows held at the Hong Kong Convention and Exhibition Centre (HKCEC) are going to notice a futuristic presence in their midst: a 5G smart robot combining 5G network and artificial intelligence technologies designed to enhance security and operational efficiency at the massive facility. Deployed during the Hong Kong Computer & Communications Festival, held Aug. 20-23, “Captain C” is equipped with a 360-degree 4K high-definition surveillance camera, an infrared detection camera and a sensor system for detecting smoke and fire.   According to HKCEC (… more
Sep 10, 2021
While the pandemic may have sidelined events at convention centers and other venues for a while, several made great use of the downtime to continue constructing new venues or expanding existing facilities. Check out five of the most notable new developments in 2021. Oklahoma City Convention Center Oklahoma City significantly elevated its capacity for hosting meetings, conventions, tradeshows and other events with the opening of the $288 million Oklahoma City Convention Center and adjacent 605-room Omni Oklahoma City headquarters hotel early this year. “The new venues and infrastructure… more
Sep 08, 2021
Ellen Schwartz isn’t exactly afraid to speak her mind. In fact, being outspoken is more like her superpower. A dynamic yet down-to-Earth industry professional who has worked for more than 40 years in the trade show and events industry, she exudes the kind of confidence that comes from years of experience and the wisdom gained from working her way up the ranks in show management, convention center sales and marketing roles and finally, venue management.   In this first edition of our new interview series about women in leading roles in the meetings and events industry, TSNN had the privilege… more
Aug 19, 2021
The Orange County Convention Center (OCCC) in Orlando, Fla., has become the first facility of its kind to receive GBAC STAR Facility Re-accreditation from the Global Biorisk Advisory Council (GBAC), a division of ISSA, the worldwide cleaning industry association. The OCCC was one of the first convention centers to receive initial GBAC STAR Facility Accreditation when the program was launched in 2020, and the re-accreditation comes following one year of successfully hosting events amid the COVID-19 pandemic. “Our GBAC STAR re-accreditation on outbreak prevention, response and recovery is… more
Aug 16, 2021
As the trade show industry continues to forge ahead with health and safety still very much top-of-mind, major shows across the U.S. have been pulling off successful in-person iterations. Here are two significant events that happened in Chicago and Orlando recently.  ASI Show As the first trade show to take place at McCormick Place since Chicago’s shutdown, the ASI Show was also the first large, in-person show for the $20.7 billion promotional products industry in more than 15 months. Held July 14-15 and hosted by the Advertising Specialty Institute, the show’s attendance exceeded… more
Aug 24, 2021
To help promote racial equity and overcome underrepresentation in its local travel and tourism industry, Experience Columbus and the Greater Columbus Sports Commission are partnering with Tourism Diversity Matters, a tourism and events industry resource for diversity expertise, to launch the Diversity Apprenticeship Program (DAP). Designed to help close the significant racial equity gap in the Central Ohio hospitality community, the new apprenticeship program will provide hands-on experience and job opportunities to local students, recent graduates and professionals who identify as BIPOC (… more
Aug 10, 2021
While many entities have been stumbling over major hurdles with employee retention and engagement throughout the COVID-19 pandemic, New Orleans’ Ernest N. Morial Convention Center (ENMCC) strode forward—by leaps and bounds. The center, already decorated with several “Top Workplaces” awards, including two this year, launched the Innovation Lab in July, aimed at even further improving company culture and, ultimately, customer satisfaction by placing ownership of the initiative in the hands of employees. Employees will set goals, provide timelines and drive strategy and content for the… more
Partner Voices
Less than six months ago, Lisa Messina joined the Las Vegas Convention and Visitors Authority (LVCVA) as the first-ever chief sales officer after leading the sales team at Caesars Entertainment. A 12-year Las Vegas resident, Messina is a graduate of Cornell University’s School of Hotel Administration and serves on MPI International’s board of directors. TSNN had a chance to catch up with this dynamic leader and talk to her about her vision for the new role, current shifts in the trade show industry, creating more diversity and equity within the organization, and advice to future female leaders. Lisa Messina, Chief Sales Officer, LVCVA With Las Vegas becoming The Greatest Arena on EarthTM, what are some of the things you’re most excited about in your role? Our team was at The Big Game’s handoff ceremony earlier this month, and I couldn’t help but think, “We’re going to crush it next year!”  These high-profile events and venues not only drive excitement, but also provide unmatched opportunities for event planners. Allegiant Stadium hosts events from 10 to 65,000 people and offers on-field experiences. Formula 1 Grand Prix will take place in Las Vegas in November, after the year-one F1 race, the four-story paddock building will be available for buyouts and will also offer daily ride-along experiences that will be available for groups. And, of course, the MSG Sphere officially announced that it will open in September, ahead of schedule, with a U2 residency. It’s going to be the most technologically advanced venue as far as lighting, sound, feel, and even scent, and it will be available for buyouts and next-level sponsorships inside and outside. There’s no ceiling to what you can do when you’re doing events in Las Vegas.  Allegiant Stadium As the trade show and convention business returns to the pre-pandemic levels, what shifts are you noticing and how do you think they will impact the industry going forward? Our trade show organizers are very focused on driving customer experience. Most of our organizers are reporting stronger exhibitor numbers and increased numbers of new exhibitors, with trade shows proving to be almost or above 2019 levels. Now our organizers are really doubling down on driving attendance and focusing on the data to provide that individualized, customized experience to help attendees meet their goals and get the best value. Some companies continue to be cautiously optimistic with their organizational spend when it comes to sending attendees, but I think it will continue to improve. As the U.S. Travel Association makes more progress on the U.S. visa situation, we also expect a growing influx of international attendees. What are some innovative ways the LVCVA helps trade show and convention organizers deliver the most value for their events? We focus on customer experience in the same way that trade show organizers are thinking about it. We got rave reviews with the West Hall Expansion of the Las Vegas Convention Center (LVCC), so over the next two years, we will be renovating the North and the Central halls, which will include not just the same look and feel, but also the digital experiences that can be leveraged for branding and sponsorship opportunities.  Vegas Loop, the underground transportation system designed by The Boring Company, is also a way we have enhanced the customer experience. Vegas Loop at the LVCC has transported more than 900,000 convention attendees across the campus since its 2021 launch. Last summer, Resorts World and The Boring Company opened the first resort stop at the Resorts World Las Vegas , with plans to expand throughout the resort corridor, including downtown Las Vegas, Allegiant Stadium and Harry Reid International Airport. The LVCVA also purchased the Las Vegas Monorail in 2020, the 3.9-mile-long elevated transportation system that connects eight resorts directly to the convention center campus. This is the only rail system in the world that integrates fares directly into show badges and registration. For trade show organizers, these transportation options mean saving time, money and effort when it comes to moving groups from the hotels to LVCC and around the city. Also, the more we can focus on building the infrastructure around the convention center, the more it supports the customer experience and ultimately supports our trade show organizers. Scheduled to debut in Q4, Fontainebleau Las Vegas will offer 3,700 hotel rooms and 550,000 square feet of meeting and convention space next to LVCC.  What are some of the plans for advancing DEI (diversity, equity and inclusion) within your organization? We’re currently partnering with instead of working with a leading consulting firm, to lay the foundation and create a solid DEI plan and be the leader when it comes to DEI initiatives. The heart of that journey with the consulting firm is also talking to our customers about their strategic approaches to DEI and driving innovation in this space.  What are your favorite ways to recharge? My husband and I have an RV and we’re outdoorsy people. So, while we have over 150,000 world-class hotel rooms and renowned restaurants right outside our doorstep, one of my favorite things to do is get out to Red Rock Canyon, the Valley of Fire, and Lake Mead. Five of the top national parks are within a three-hour drive from Las Vegas, so there’s a lot you can do. We love balancing the energy of Las Vegas with nature, and we’re noticing that a lot of attendees add activities off the Strip when they come here.  Valley of Fire What advice would you give to women following leadership paths in destination marketing? I think it’s about being laser-focused on what you want to accomplish; building a team around you that lifts you and helps you achieve your goals; and being humble and realizing that you do it as a group. No one gets this done alone. Thankfully, there are a lot of women in leadership in this organization, in our customers’ organizations, and in this city that we can be really proud of. We’re a formidable force that is making things happen.   This interview has been edited and condensed. This article is exclusively sponsored by the Las Vegas Convention & Visitors Authority. For more information, visit HERE.