Privacy Policy

Your privacy is important to TSNN. This statement discloses the information practices for all TSNN websites, including what types of information are gathered and tracked, how the information is used, and with whom the information is shared.

TSNN adheres to the guidelines of the TRUSTe Privacy Program and abides by the E.U. Safe Harbor Framework as outlined by the U.S. Department of Commerce and the European Union. TRUSTe is an independent, nonprofit initiative whose mission is to build users’ trust in the Internet by promoting the principles of disclosure and informed consent.

Personal Information

In general, you can visit TSNN on the Internet without telling us who you are and without giving any personal information about yourself. There are times, however, when we or our partners may need information from you.

You may choose to give us personal information in a variety of situations. For example, you may want to give us information, such as your name or e-mail address, to correspond with you, to process an order, or to provide you with a subscription. You may give us your credit card details to buy something from us or a description of your education and work experience in connection with a job opening at TSNN. We intend to let you know how we will use such information before we collect it from you; if you tell us that you do not want us to use this information to make further contact with you beyond fulfilling your requests, we will respect your wishes. If you give us personal information about somebody else, such as a spouse or work colleague, we will assume that you have their permission to do so.

Using and Sharing Personal Information

The following paragraphs describe in more detail how TSNN may use your personal information and with whom we may share it. Depending on the type of TSNN website you are visiting, one or more of the paragraphs may apply. For example, if you order a product from a TSNN website, your information will be handled as described in such paragraphs as Fulfilling Your Transaction Request and Marketing Use.

Fulfilling Your Transaction Request

If you request something from a TSNN website, for example, a product or service, a callback, or specific marketing materials, we will use the information you provide to fulfill your request. To help us do this, we may share information, with others, for instance, other parts of TSNN, TSNN’s Business Partners, financial institutions, shipping companies, postal or government authorities (for example, customs authorities) involved in fulfillment. In connection with a transaction, we may also contact you as part of our customer satisfaction surveys or for market research purposes.

Marketing Use

The information you provide to TSNN on certain TSNN websites may also be used by TSNN and selected third parties for marketing purposes. Before we use it, however, we will offer you the opportunity to choose whether or not to have your information used in this way.

TSNN Human Resources Websites (Including Recruitment)

In connection with a job application or inquiry, whether advertised on a TSNN website or otherwise, you may provide us with information about yourself, such as a resume or curriculum vitae. We may use this information throughout TSNN and its related entities for the purpose of employment consideration or your inquiry. Except where you tell us not to, we will keep the information for future consideration.

Information for Business Partners

If you represent a TSNN Business Partner, you may visit a TSNN website intended specifically for TSNN Business Partners. We may use information provided on that site to administer and develop our business relationship with you, the Business Partner you represent, and TSNN Business Partners generally. For instance, this may involve using your information to send you details of TSNN Business Partner programs. It may also include sharing certain information with other Business Partners (subject to any confidentiality obligations that may exist), or TSNN customers or prospects. In connection with a particular transaction or program, we may also contact you as part of customer satisfaction surveys or for market research purposes.

TSNN Supplier Administration

If you represent a TSNN supplier, you may visit a TSNN website intended specifically for use by TSNN suppliers. We may use the information provided on that site in connection with entering into or performing a transaction with you. For example, this may include sharing information with other parts of TSNN, TSNN’s Business Partners, customers, shipping companies, financial institutions, postal or government authorities involved in fulfillment. It may also be used to administer and develop our relationship with you, the supplier you represent and/or other TSNN suppliers generally.

TSNN Discussion Forums and Chat Rooms

If you participate in a TSNN discussion forum or chat room, you should be aware that the information you provide there will be made broadly available to others, potentially inside or outside TSNN, who have access to that discussion forum or chat room. Also, please recognize that individual forums and chat rooms may have additional rules and conditions. Each participant’s opinion on a forum or chat room is his or her own and should not be considered as reflecting the opinion of TSNN.

Other TSNN Web Site Notices

In some cases, specific TSNN websites may contain other notices about their use and the information practices applicable to those sites.

Our Worldwide Practices

TSNN is a global organization, with legal entities, business processes, management structures, and technical systems that cross borders. Our privacy practices are designed to provide protection for your personal information all over the world.

We may share your personal information within TSNN and transfer it to countries in the world where we do business.

Some countries may provide less legal protection for your information. In such countries, TSNN will still handle information in the manner we describe here.

Information Security and Quality

We intend to protect your personal information and to maintain its quality. We implement appropriate measures and processes, such as using encryption when transmitting certain sensitive information, to help us keep your information secure and to maintain its quality.

Supplementing Information

From time to time we may supplement information you give us via a TSNN website with information from other sources, such as information validating your address or other available information about businesses. This is to help us maintain the accuracy of the information we collect and to help us provide better service.

Use of Suppliers

In some cases, TSNN uses suppliers to collect, use, analyze and otherwise process information on its behalf. It is TSNN’s practice to require such suppliers to handle information in a manner consistent with TSNN’s policies.

Mergers and Acquisitions

Circumstances may arise where, whether for strategic or other business reasons, TSNN decides to sell, buy, merge or otherwise reorganize businesses in some countries. Such a transaction may involve the disclosure of personal information to prospective or actual purchasers or be receiving it from sellers. It is TSNN’s practice to seek appropriate protection for information in these types of transactions.

Cookies and Other Technologies

We sometimes collect non-identifiable information from visits to our websites to help us provide better customer service. For example, we keep track of the domains from which people visit, and we also measure visitor activity on TSNN websites, but we do so in ways that keep the information non-identifiable. This information is sometimes known as “clickstream data.” TSNN or others on TSNN's behalf may use this data to analyze trends and statistics and to help us provide better customer service.

Also, when we collect personal data from you in a transaction, we may extract some information about that transaction in a non-identifiable format and combine it with other non-identifiable information such as clickstream data. This information is used and analyzed only at an aggregate level to help us understand trends and patterns. This information is not reviewed at an individual level. If you do not want your transaction details used in this manner you can disable your cookies.

We collect the information we mentioned in the previous paragraphs through the use of various technologies, including one called "cookies". A cookie is a piece of data that a website can send to your browser, which may then be stored on your computer as an anonymous tag that identifies your computer but not you. Some TSNN pages use cookies, sent by TSNN or its third-party vendors, or other technologies to better serve you when you return to the website. You can set your browser to notify you before you receive a cookie, giving you the chance to decide whether to accept it. You can also set your browser to turn off cookies. If you do so, however, some websites may not work properly.

Some TSNN websites also use web beacon or other technologies to better tailor those sites to provide better customer service. These technologies may be in use on a number of pages across TSNN’s websites. When a visitor accesses these pages, a non-identifiable notice of that visit is generated which may be processed by us or by our suppliers. These web beacons usually work in conjunction with cookies. If you don't want your cookie information to be associated with your visits to these pages, you can set your browser to turn off cookies.

If you turn off cookies, web beacon and other technologies will still detect visits to these pages, but the notices they generate cannot be associated with other non-identifiable cookie information and are disregarded.

Service Quality Monitoring

Certain web transactions may also involve you calling us or our calling you. Please be aware that it is TSNN’s general practice to monitor and in some cases record such calls for staff training or quality assurance purposes.

Online Advertising

Certain companies help us deliver interactive on-line advertising such as banner ads. These companies may collect and use information about customers to help us better understand the offers, promotions, and types of advertising that are most appealing to our customers. After it is collected the information is aggregated so it is not identifiable to a specific individual. If, however, you would prefer that these companies not collect such information, please visit www.networkadvertising.org/ and follow the “opt-out” instructions.

Personalized URL Link

On occasion, we may personalize and customize websites for certain visitors. If you visit one of these sites, you may find it customized with references to products and/or services that we believe may be of interest to you, based on your previous interactions with TSNN and information you have provided to us. While you are visiting these websites, we may collect information about your visit to better tailor the site to your interests. An invitation to visit one of these websites is usually presented as a personalized URL in an e-mail, a notice on a website registration page, or as a response to you logging on to a certain website.

If you choose to visit one of these websites, you are agreeing to let TSNN collect information about your visits and also to its association with other information about you and your relationship with TSNN. If you do not wish your information to be used in this way, do not accept the invitation to visit these sites.

Disclosures Required By Law

Please be aware that in certain circumstances, it is possible that personal information may be subject to disclosure pursuant to judicial or other government subpoenas, warrants, or orders.

Privacy Technology

Technology will increasingly help give you more control over your personal information. It will also help organizations to manage their privacy practices and policies. As an information technology provider, TSNN supports the development of privacy technologies to help achieve these goals and to help create greater trust and confidence in the way personal information is handled.

Several products and services are available which can assist you with the control of your personal information while navigating the web. Please see www.privacyalliance.org/resources/rulesntools/ for an overview of many privacy-related software tools. Please note that TSNN has not formally evaluated these tools.

Links to Non-TSNN Websites

TSNN websites may contain links to other websites. TSNN is not responsible for the privacy practices or the content of those other websites.

Notification of Changes

This privacy statement was last updated on January 15, 2018. A notice will be posted on our website home page for 30 days whenever this Privacy Policy is changed in a material way.

Privacy Questions and Access

If you have a question about this statement, you can send an email to the TSNN website coordinator at info@TSNN.com You can also contact us at this address if you have a question about TSNN’s handling of your information.

If you wish to obtain a copy of particular information you provided to TSNN, or if you become aware the information is incorrect and you would like us to correct it, please contact us at info@TSNN.com. Before TSNN is able to provide you with any information or correct any inaccuracies, however, we may ask you to verify your identity and to provide other details to help us to respond to your request. We will endeavor to respond within an appropriate timeframe.

This website is maintained by TSNN or one of its subsidiaries around the world.

Partner Voices

Women at the Helm: Lisa Messina, Chief Sales Officer, Las Vegas Convention and Visitors Authority

Less than six months ago, Lisa Messina joined the Las Vegas Convention and Visitors Authority (LVCVA) as the first-ever chief sales officer after leading the sales team at Caesars Entertainment. A 12-year Las Vegas resident, Messina is a graduate of Cornell University’s School of Hotel Administration and serves on MPI International’s board of directors. TSNN had a chance to catch up with this dynamic leader and talk to her about her vision for the new role, current shifts in the trade show industry, creating more diversity and equity within the organization, and advice to future female leaders. Lisa Messina, Chief Sales Officer, LVCVA With Las Vegas becoming The Greatest Arena on EarthTM, what are some of the things you’re most excited about in your role? Our team was at The Big Game’s handoff ceremony earlier this month, and I couldn’t help but think, “We’re going to crush it next year!” These high-profile events and venues not only drive excitement, but also provide unmatched opportunities for event planners. Allegiant Stadium hosts events from 10 to 65,000 people and offers on-field experiences. Formula 1 Grand Prix will take place in Las Vegas in November, after the year-one F1 race, the four-story paddock building will be available for buyouts and will also offer daily ride-along experiences that will be available for groups. And, of course, the MSG Sphere officially announced that it will open in September, ahead of schedule, with a U2 residency. It’s going to be the most technologically advanced venue as far as lighting, sound, feel, and even scent, and it will be available for buyouts and next-level sponsorships inside and outside. There’s no ceiling to what you can do when you’re doing events in Las Vegas. Allegiant Stadium As the trade show and convention business returns to the pre-pandemic levels, what shifts are you noticing and how do you think they will impact the industry going forward? Our trade show organizers are very focused on driving customer experience. Most of our organizers are reporting stronger exhibitor numbers and increased numbers of new exhibitors, with trade shows proving to be almost or above 2019 levels. Now our organizers are really doubling down on driving attendance and focusing on the data to provide that individualized, customized experience to help attendees meet their goals and get the best value. Some companies continue to be cautiously optimistic with their organizational spend when it comes to sending attendees, but I think it will continue to improve. As the U.S. Travel Association makes more progress on the U.S. visa situation, we also expect a growing influx of international attendees. What are some innovative ways the LVCVA helps trade show and convention organizers deliver the most value for their events? We focus on customer experience in the same way that trade show organizers are thinking about it. We got rave reviews with the West Hall Expansion of the Las Vegas Convention Center (LVCC), so over the next two years, we will be renovating the North and the Central halls, which will include not just the same look and feel, but also the digital experiences that can be leveraged for branding and sponsorship opportunities. Vegas Loop, the underground transportation system designed by The Boring Company, is also a way we have enhanced the customer experience. Vegas Loop at the LVCC has transported more than 900,000 convention attendees across the campus since its 2021 launch. Last summer, Resorts World and The Boring Company opened the first resort stop at the Resorts World Las Vegas , with plans to expand throughout the resort corridor, including downtown Las Vegas, Allegiant Stadium and Harry Reid International Airport. The LVCVA also purchased the Las Vegas Monorail in 2020, the 3.9-mile-long elevated transportation system that connects eight resorts directly to the convention center campus. This is the only rail system in the world that integrates fares directly into show badges and registration. For trade show organizers, these transportation options mean saving time, money and effort when it comes to moving groups from the hotels to LVCC and around the city. Also, the more we can focus on building the infrastructure around the convention center, the more it supports the customer experience and ultimately supports our trade show organizers. Scheduled to debut in Q4, Fontainebleau Las Vegas will offer 3,700 hotel rooms and 550,000 square feet of meeting and convention space next to LVCC. What are some of the plans for advancing DEI (diversity, equity and inclusion) within your organization? We’re currently partnering with instead of working with a leading consulting firm, to lay the foundation and create a solid DEI plan and be the leader when it comes to DEI initiatives. The heart of that journey with the consulting firm is also talking to our customers about their strategic approaches to DEI and driving innovation in this space. What are your favorite ways to recharge? My husband and I have an RV and we’re outdoorsy people. So, while we have over 150,000 world-class hotel rooms and renowned restaurants right outside our doorstep, one of my favorite things to do is get out to Red Rock Canyon, the Valley of Fire, and Lake Mead. Five of the top national parks are within a three-hour drive from Las Vegas, so there’s a lot you can do. We love balancing the energy of Las Vegas with nature, and we’re noticing that a lot of attendees add activities off the Strip when they come here. Valley of Fire What advice would you give to women following leadership paths in destination marketing? I think it’s about being laser-focused on what you want to accomplish; building a team around you that lifts you and helps you achieve your goals; and being humble and realizing that you do it as a group. No one gets this done alone. Thankfully, there are a lot of women in leadership in this organization, in our customers’ organizations, and in this city that we can be really proud of. We’re a formidable force that is making things happen. This interview has been edited and condensed. This article is exclusively sponsored by the Las Vegas Convention & Visitors Authority. For more information, visit HERE.