Experts & Opinions

Jun 07, 2014
Trade shows are a valuable marketing medium. But they are harder than they look. Exhibit marketers with good intentions still can make preventable mistakes. Your marketing dollars can generate profitable sales leads at trade shows, but not if you trip into these 5 common pitfalls: 1. Focusing On Logistics But Ignoring Marketing Trade shows require an attention to detail and awesome organization skills. But if marketing is ignored, you may get a dull display delivered on-time to an empty booth at the wrong show. The pitfall here is that because the logistic needs must be attended to, the… more
Jun 06, 2014
In my last blog about Near Field Communications(NFC) I mentioned that the industry is watching to see if Apple will throw its weight behind NFC or Bluetooth® Low Energy (BLE) technology.   Bluetooth Smart, and iBeacon™ all refer to Bluetooth low energy wireless technology.  It consumes only a fraction of the power of classic Bluetooth radios, expanding wireless to devices like watches, toys, gaming devices, and more. Plus, they could go as long as a year on one charge! Of course, for event marketers, the goal is to increase engagement and drive ROI.  Sensor… more
May 31, 2014
Knowing where to direct your efforts will help you get more customers who actually want to buy your products. This often leads to a big question. Should you focus on trade shows or cold calling? Here are 4 reasons that trade shows almost always come out on top.   Cold Calling Annoys People   Consider the mindset of people who get unexpected phone calls. They're either working, eating dinner, spending time with family, or engaged in other activities. They aren't sitting there waiting for you to give them a sales pitch.   When you cold call someone, you… more
May 31, 2014
To tweet or not to tweet, that is the question! Tweeting, for the sake of tweeting, at a show is fine, but you can add a lot more value if you tweet about relevant things. Most people come to a trade show to find new products, services, and/or ideas, and now that we are in the digital age, people are looking more and more to social networks like Twitter to find news from other people. It is time to step-up and be the one to tweet something that is interesting. If you have something to share, use the conference hashtag (#), so others can find it easily. Shows have so much news and information… more
May 25, 2014
Did your mother ever tell you that you need to hang out with the right crowd, and more importantly, you need to avoid hanging out with the wrong crowd? Not only was your mother right, but her sound advice applies to trade show exhibiting as well … there is the right crowd, and there is the wrong crowd. Not all trade show crowds are created equal! One of the biggest mistakes trade show exhibiting novices can make is thinking “the more the merrier” and believing that the key to having a successful trade show booth is just attracting the biggest crowd you possibly can in your booth.… more
May 24, 2014
You have probably heard that it is important in the event industry to be genuine.  And while that makes sense, many sales people hold back a bit.  When it comes to your staff at your trade show booth, the need for a genuine interaction is vital. Attendees are purchasing from you as well as the company.  This key point is oftentimes missed.  When an attendee comes into your booth, the staff on the show floor become the embodiment of the company.  So, the attendee is deciding to purchase based on the interaction of an individual sales person as a representative of the… more
May 16, 2014
How do event organizers keep exhibitors happy and coming back every year? Here are six new ideas to consider. 1. Strive to solve top exhibitor pain points: cost, confusion, lodging, and shipping. Discover their expectations. 2. Rewards Program: Ways to reward loyalty beyond priority booth selection: local discounts, perks, discounted sponsorships. 3. During move in and move out offer free snacks and drinks to weary exhibitors. 4. Minimize pages and fine print in exhibitor kit. Limit rules and guidelines and consolidate suppliers. 5. Consult all year long, be available on social… more
May 12, 2014
All was quiet today outside the Pennsylvania Convention Center as the BIO World Congress on Industrial Biotechnology is going on inside without interruption. The labor situation at the PCC escalated recently when two of the six unions refused to sign a new customer service agreement last week and now are out of the center. After seeing numerous reports in the local papers about the tension at the PCC, almost all accompanied by pictures of picket lines, I decided to head down there myself to have a look. The Biotechnology Industry Organization (BIO) was holding one of their events at the… more
May 10, 2014
Being a trade show success takes more than just setting up your booth, collecting business cards, and handing out freebies. To get the most targeted traffic at trade show displays, having a proper marketing campaign is essential. Promoting the booth before, during, and after the event is important because this is what brings awareness to your audience about your presence at the trade show. So, what is the best way to do this? I have narrowed down the top 5 things you could do that are cost-effective and will draw in more traffic. 1.       Social Media Most people… more
May 08, 2014
The bold stand that the Pennsylvania Convention Center Authority (PCCA) and SMG are taking to improve the competitiveness of its destination is the right step for the trade show and meetings industry. The PCCA and SMG have been working on a new Customer Satisfaction Agreement since December 2013, which addresses the concerns raised by customers and trade unions that operate in the building. In an open letter issued to its stakeholders, the PCCA and SMG officials said, "Customers have indicated to the PCCA, SMG, and our partners at the Philadelphia Convention and Visitors Bureau (PHLCVB)… more
Partner Voices
  MGM Resorts is renowned for its exceptional service and diverse venue options across Las Vegas, Detroit, Springfield, National Harbor, Biloxi, and Atlantic City, providing flexible spaces for meetings of any size. Beyond these offerings, MGM Resorts distinguishes itself through a strong commitment to social responsibility and sustainability, making it an ideal choice for your next meeting.  At the core of MGM Resorts' company values is its platform, "Focused on What Matters," dedicated to meeting customer needs while advancing socially responsible practices. This commitment is evident in several key areas:  Protecting Natural Resources  MGM Resorts is home to industry-leading recycling, renewable electricity and water conservation programs. Some highlights include a cogeneration power plant at ARIA, producing ultra-efficient electricity; one of America’s largest contiguous rooftop solar arrays atop the convention center at Mandalay Bay; and onsite wells that provide water for the celebrated Fountains of Bellagio, avoiding reliance on precious Colorado River water. These efforts and many more save on natural resources while boosting attendee satisfaction.  Committed to Community  Always striving to be good neighbors, MGM Resorts works to avoid food waste and combat food insecurity with the Feeding Forward program. In partnership with local food banks, they safely divert unserved food to food insecure members of the community. Since 2016, over 5 million meals have been provided, highlighting MGM Resorts' commitment to minimizing food waste and addressing community needs.  MGM Resorts supports clients in their responsible-meetings efforts, not only with efficient venues but also waste-reducing décor and signage; sustainable food and beverage options; and outreach to help planners communicate sustainability efforts to attendees. What’s more, they offer a Mindful Meetings series that puts attendee wellness first—through fitness and mindfulness activities, and in give-back events with local charity organizations.   Fostering Diversity & Inclusion  To MGM Resorts, a diverse and talented workforce is essential to success. By cultivating innovative strategies that consider multiple perspectives and viewpoints, the company creates an inclusive workplace culture that benefits its employees and community. MGM Resorts takes pride in being a welcoming home for veterans, individuals with disabilities, people from diverse backgrounds, LGBTQ+ community members, and more. This commitment to inclusion is reflected in the company's recruitment and hiring practices and its social responsibility initiatives. From the workplace to the community, MGM Resorts' commitment to diversity, equity and inclusion remains unwavering, and its efforts continue to create a more equitable and sustainable world for all.  MGM Resorts offers unparalleled service and venue options while standing out for its proactive approach to sustainability and community engagement. Choosing MGM Resorts for your next meeting means aligning with a company that values social responsibility, efficiency, and attendee satisfaction, ensuring a meaningful and impactful event experience.