News

Aug 11, 2021
What used to be a regular sight gathers some attention during an interview with Encore President and CEO Ben Erwin. Namely, an employee is seen in the background walking down the hall. Slowly but surely, Erwin is calling in the troops for some limited office work. It may never be five days in the office again, but the blending of physical meetings with Zoom calls has begun. Hey — that sounds a lot like the events industry. There is no company touching as many meetings, events and trade shows as Encore.  Having announced major partnerships with both Cvent and Intrado Digital Media, Encore… more
Aug 10, 2021
While many entities have been stumbling over major hurdles with employee retention and engagement throughout the COVID-19 pandemic, New Orleans’ Ernest N. Morial Convention Center (ENMCC) strode forward—by leaps and bounds. The center, already decorated with several “Top Workplaces” awards, including two this year, launched the Innovation Lab in July, aimed at even further improving company culture and, ultimately, customer satisfaction by placing ownership of the initiative in the hands of employees. Employees will set goals, provide timelines and drive strategy and content for the… more
Aug 09, 2021
Destinations International, the world’s largest and only association dedicated to destination organizations, CVBs and tourism boards, has released its 2021 DestinationNEXT Futures Study, an updated study of key trends and strategies that will help thousands of destination organizations around the world stay thriving and relevant. Built on the learnings from the 2014, 2017 and 2019 Futures Studies, the 2021 Futures Study identifies travel and tourism trends while taking a deep dive into the major opportunities for destination marketing and management leaders, thus providing a critical roadmap… more
Aug 06, 2021
With many events forced to go virtual within the past 18 months due to the global health crisis, there’s a good chance that this tumultuous time in the industry’s history will not only be remembered as a challenging one, but also a valuable learning experience. Case in point: the 2021 PRSA Travel & Tourism Conference, which took place digitally June 15-16. Produced by the Public Relations Society of America (PRSA) and designed for public relations professionals from CVBs, resorts and hotels, airlines and other transportation services, cruises, attractions, travel-related media companies… more
Aug 05, 2021
While leisure travel is starting to make a comeback, the U.S. hotel industry’s road to recovery from the pandemic is forecasted to be a prolonged and uneven one, with urban markets disproportionately impacted, according to a new report and state-by-state job loss breakdown released last month by the American Hotel & Lodging Association.  The uptick in leisure travel has improved industry projections that were made at the beginning of this year, but the hospitality industry overall still remains well below pre-pandemic levels, according to Chip Rogers, president and CEO of AHLA, the sole… more
Aug 04, 2021
Virtual and hybrid events continue to transform the industry at warp speed, with companies reshaping the way attendees interact and share information and the way event organizers plan truly engaging events. Check out some of the latest developments that are moving event tech forward.  JUNO Creating lasting community ecosystems is at the core of digital experience platform JUNO. The company has just come full circle with the release of “From Here to 365,” a new guide to assist organizations with digitally transforming their events and driving year-round audience engagement. "From Here to… more
Aug 04, 2021
For many buyers at last month’s Summer 2021 Atlanta Market, returning to the biannual gift, décor and lifestyle market felt like a homecoming. Held July 13-19 at AmericasMart Atlanta, the show beat industry expectations with an uptick in out-of-region attendees, independent retailers and buying groups, along with enthusiastic reports of record-breaking sales across its home and gift collections. “The safety measures and the graciousness of the Atlanta Market staff have left me with a smile on my face and an incredible hope for the future of our business and brick and mortar stores!” said… more
Aug 03, 2021
One of the many effects of the pandemic was the movement of many city residents to nearby suburbs. The same reasons for the mini-exodus, namely cost and convenience, could also lead more events to make similar leaps. If any region is capable of a shift in event locations, it’s the surrounding areas outside the nation’s capital. Beyond being home to the federal government, Washington, D.C. and its neighboring counties are the hub of many national associations. Marriott International makes its home in nearby Bethesda, Maryland (where its new headquarters will also be located) and Hilton’s… more
Aug 02, 2021
The Events Industry Council (EIC) recently launched an interactive, self-paced online version of its in-person Sustainable Event Professional Certificate Program (SEPC), putting educational opportunities within easier reach for event planners, suppliers and sustainability professionals seeking to improve the environmental performance of their events and services. Developed by a globally diverse group of business events industry leaders and experts in sustainability, social impact and event management, the course covers 16 modules that include understanding the business value of… more
Jul 30, 2021
San Francisco-based Hubilo has been at the forefront of the virtual and hybrid event boom that continues to reshape the attendee experience, and the company’s latest developments further enhance its ability to deliver industry-leading event tech experiences. Hubilo recently unveiled its newly improved, all-in-one virtual and hybrid events platform and formed a strategic partnership with Rockville, Md-based Precon Events.  The latest release of Hubilo’s platform comes with new features designed to improve attendee engagement, nurture greater human connection and elevate the ROI of events in… more

Partner Voices

As event professionals and destinations adjust, adapt and evolve in these uncharted waters, it is imperative that substantial resources be put in place for all of the people responsible for planning and executing trade shows, expositions and conventions. An example is Mohegan Sun, which built an industry-leading, COVID-19 Resource Center with a combination of pictures from recently held successful events (the property reopened on May 1, 2020) along with several widely available and informative documents, such as an evolving operational framework: