Upsizing Event Attendance: How to Take a Small, Local In-Person Event and Expand It to a Larger Audience as a Hybrid Event

September 21, 2021

Lauren Weatherly

Lauren Weatherly is the Senior Vice President of Marketing at global virtual events and meetings company PGi, dedicated to making online events and meetings simple to join and secure to use so people connect wherever they are. She is responsible for developing and leading a results-focused global marketing strategy to drive growth and build brand recognition for the company.

There’s an interesting debate raging at the moment. It’s focused on whether hybrid events are here to stay or if the world will merely return to business as usual and resume in-person events.

It’s an important conversation as the “return to normal” continues running up against new COVID variants, but the decision doesn’t need to be a binary one. 

Even as in-person events make a comeback, companies can and should include a virtual component in their events. It’s a relatively easy—and cost-effective—way to “upsize” smaller events into larger ones that reach more people. 

There is a sense in the industry that in-person events will return to pre-pandemic levels, possibly as soon as next year. It’s clear that more people are traveling and returning to their routines. 

However, considering people have different comfort levels with the state of the world, we cannot say when in-person gatherings will fully return. 

Additionally, some international attendees may not be able to travel, given some of the restrictions still in place. But that doesn’t mean these attendees shouldn’t have the opportunity to participate.

The good news is that we don’t need to set a timeline for the return or limit the prospective audience. Hybrid events allow companies and organizations to stage events and empower connections while allowing attendees to engage within their comfort levels. 

There is more than one path forward. 

The beauty of hybrid events is that there is no one singular approach that works best. Organizers can stage them in a way so that the offering matches their brands—from the overall aesthetics to individual visuals.

However, the basics of event planning remain of utmost importance. That means a focus on the content, the attendee experience and what participants should take away. 

Many organizations initially transitioned to virtual events in a bid to salvage their plans for the year. As people have grown more accustomed to interacting virtually, their expectations for event quality have changed.

But the critical point to keep in mind is that the technology for the event is less the centerpiece and more the facilitator for connection. Event organizers should use technology to bring their vision to life; they shouldn’t build a vision around using technology for the sake of it. 

At their most basic level, hybrid events can feature a stream of in-person elements. But hybrid events work best when they include some elements geared solely toward virtual attendees. 

It could be as simple as offering exclusive content or sessions for virtual attendees. 

Hybrid events are inherently more inclusive.

The added benefit of virtual components is they are essentially more inclusive. Consider would-be attendees who have issues ranging from physical limitations to family obligations.

Even if they cannot travel for a gathering, they can participate by the organization extending a virtual offering. 

Additionally, some people mistakenly believe hybrid events are exponentially more challenging to stage. While they do require thinking about the event differently, they do not need to be more complicated. 

At the moment, hybrid events remain a strategic imperative. But needlessly removing them from the list of event options is short-sighted.

We cannot stop looking forward and looking for opportunities to hold events. Life and business must continue, and “upsizing” an event to include a hybrid component is a powerful way to safely maintain connections. 

While we cannot predict the future, keeping a hybrid option also serves as an insurance policy should the world see another shift that makes traveling and hosting an in-person event impossible.


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Partner Voices
MGM Resorts is committed to fostering an inclusive and diverse culture, not just among employees and guests but also within its supply chain. The company prioritizes procuring goods and services from businesses owned by minorities, women, veterans, people with disabilities, LGBTQ individuals and those facing economic disadvantages. This commitment is integral to MGM Resorts' global procurement strategy.    Through its voluntary supplier diversity program, MGM Resorts actively identifies and connects certified diverse-owned suppliers to opportunities within its supply chain. The company is on track to spend at least 15% of its biddable procurement with diverse-owned businesses by 2025, demonstrating that supplier diversity is not only a social responsibility but also a strategic business imperative.    Supplier diversity isn’t just the right thing to do – it’s good for business. A diverse supply chain allows access to a broader range of perspectives and experience, helping to drive innovation, entrepreneurship and resilience, while strengthening communities. At MGM Resorts, engaging diverse suppliers ensures best-in-class experiences for guests and clients. Supplier diversity ensures a more resilient supply chain while supporting economic development in the communities in which it operates.   The impact of MGM Resorts' supplier diversity initiatives is significant. In 2023, these efforts supported over 3,500 jobs across more than 30 states, contributed over $214 million in income for diverse-owned businesses and generated more than $62 million in tax revenue. The story extends beyond the numbers – it reflects the tangible benefits brought to small and diverse-owned businesses, fostering economic empowerment in their communities.    MGM Resorts also supports the development and business skills of diverse-owned businesses through investment, mentorship and education. Through the MGM Resorts Supplier Diversity Mentorship Program, the company identifies, mentors and develops diverse-owned businesses to fill its future pipeline, while providing businesses with tools and resources to empower and uplift. Since 2017, the program has successfully graduated 105 diverse-owned businesses and is on track to achieve its goal of 150 graduates by 2025.     MGM Resorts’ commitment to supplier diversity not only enhances its business operations but also plays a crucial role in uplifting communities and fostering economic development. This approach reinforces the idea that diversity is a powerful driver of innovation and resilience, benefiting both the company and the wider community.