Team San Jose Reupped to Oversee San Jose McEnery Convention Center/CVB
June 8, 2014
Two good pieces of news came out of San Jose, Calif., last week, with Team San Jose, an economic development organization that also serves as the city’s convention and visitors bureau, being reupped to continue to oversee both the CVB and San Jose McEnery Convention Center.
The San Jose City Council approved new contracts with Team San Jose to not only take care of the center, but also other city venues such as Parkside Hall, South Hall, City National Civic, Center for the Performing Arts, Montgomery Theater and California Theatre.
The decision to renew the contracts was made after team San Jose delivered strong financial results and a benchmarking study was done that indicated San Jose’s strong position in the meetings and convention industry, according to Team San Jose officials.
“As a result of the city and hotels $130M investment in the San Jose McEnery Convention Center, capital investment in the City National Civic, Center for the Performing Arts, Montgomery Theater and California Theatre, the city’s assets are thriving and clients are enjoying successful events,” said Karolyn Kirchgesler, chief executive officer of Team San Jose.
She added. “The new contracts provide stability for convention clients. Now our clients know that Team San Jose will be here to follow through on their events. We are thrilled with San Jose’s position within the meetings and convention marketplace and envision a successful future.”
Team San Jose met or exceeded each of its nine performance measures in FY 2012-2013, most notably growing revenue $12.3M over the original adopted budget and generating $5.3M in Gross Operating Profit.
Customer service continued to be strong, with a year-end result of 98 percent overall customer service rating.
Keeping customers even happier coming in to the center, Team San Jose also decided to offer the city’s “Wickedly Fast Wi-Fi” that already is offered at the airport and downtown.
“Convention center visitors, located in the heart of Silicon Valley, have come to expect access to the best technology experience possible,” Kirchgesler said.
The Wi-Fi is offered in-house and, according to team San Jose officials, clients will save up to 10 percent in technology services, compared with competitors.
The center has invested $1.5 million in its technology infrastructure in an effort to offer a “tailored, seamless, in-house approach to IT services,” Team San Jose officials said.
Partner Voices
MGM Resorts is committed to fostering an inclusive and diverse culture, not just among employees and guests but also within its supply chain. The company prioritizes procuring goods and services from businesses owned by minorities, women, veterans, people with disabilities, LGBTQ individuals and those facing economic disadvantages. This commitment is integral to MGM Resorts' global procurement strategy.
Through its voluntary supplier diversity program, MGM Resorts actively identifies and connects certified diverse-owned suppliers to opportunities within its supply chain. The company is on track to spend at least 15% of its biddable procurement with diverse-owned businesses by 2025, demonstrating that supplier diversity is not only a social responsibility but also a strategic business imperative.
Supplier diversity isn’t just the right thing to do – it’s good for business. A diverse supply chain allows access to a broader range of perspectives and experience, helping to drive innovation, entrepreneurship and resilience, while strengthening communities. At MGM Resorts, engaging diverse suppliers ensures best-in-class experiences for guests and clients. Supplier diversity ensures a more resilient supply chain while supporting economic development in the communities in which it operates.
The impact of MGM Resorts' supplier diversity initiatives is significant. In 2023, these efforts supported over 3,500 jobs across more than 30 states, contributed over $214 million in income for diverse-owned businesses and generated more than $62 million in tax revenue. The story extends beyond the numbers – it reflects the tangible benefits brought to small and diverse-owned businesses, fostering economic empowerment in their communities.
MGM Resorts also supports the development and business skills of diverse-owned businesses through investment, mentorship and education. Through the MGM Resorts Supplier Diversity Mentorship Program, the company identifies, mentors and develops diverse-owned businesses to fill its future pipeline, while providing businesses with tools and resources to empower and uplift. Since 2017, the program has successfully graduated 105 diverse-owned businesses and is on track to achieve its goal of 150 graduates by 2025.
MGM Resorts’ commitment to supplier diversity not only enhances its business operations but also plays a crucial role in uplifting communities and fostering economic development. This approach reinforces the idea that diversity is a powerful driver of innovation and resilience, benefiting both the company and the wider community.
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