Tips for Surviving and Thriving

December 13, 2014

Julia Smith

Julia Smith, CEM, is senior vice president, national sales at GES (http://www.ges.com/US/home), where she has been collaborating with exhibition clients for more than 23 years.

When I stumbled into the exhibition industry, I didn’t have a mentor to steer me through the inevitable career potholes. After learning from various mistakes and wins, I figured my wealth of knowledge would help steer the next generation of industry leaders.

Here are the eight lessons I learned along the way that are still applicable:

1) Become a Student of Office Politics - No matter how large or small your employer is, there are always internal dynamics that aren’t reflected on an org chart. When you join a new organization, remember to spend some time just observing…. Influencers, thought leaders, unofficial “consultants” to the leaders and decision makers.

2) Change Jobs with Class - If a new and improved opportunity comes along, remember the rules; give at least two weeks notice, and no bad-mouthing your former employer. Another important rule – don’t leave too close to any event you are planning. This is a small industry, and people do talk (a lot). Very bad form to leave your former team in a lurch.

3) Give Every Job Your Best - Again, being a small industry, your reputation for being motivated, energetic and positive will get around, and will open doors.

4) Love the Ones You’re With - I know how intoxicating those electronics can be. But if you are constantly checking your texts, email, Facebook, Instagram, Twitter, etc., the co-workers and clients you are with will feel neglected. Frankly, it is insulting if you are meeting with a client or your boss, and are looking at your phone instead of them. Which leads me to the next tip…

5) Don’t Over Share - A little mystery is good. In this age of posting every life event online, remember that people will make judgments. If you are in a client-facing position, you could alienate someone through your politics or other activities. The same advice is applicable for office conversation… Don’t discuss anything you would not want your CEO or biggest client to know.

6) Resist Travel Temptations - When you are young and traveling on an expense account, life is good, but this is a business trip, not a frat party. Drink with moderation, and keep your extracurricular activities quiet. Make sure you know what your organization will reimburse, so you don’t end up with a rejected expense report. If you are on the client side, know your group’s policies for accepting gifts and other travel perks like mileage points and room nights.

7) Volunteer with Purpose - One of the best ways to get your name and reputation out there is to volunteer with industry organizations on both the local and national level. Join a committee, or help with a special event, but don’t volunteer unless you have the time and intent to participate fully. Otherwise, your volunteerism will backfire, and you could get branded as someone who “doesn’t show up.” Volunteering is also a great way to network with industry players who might not be in your immediate circle.

8) A Word about Mentors - Don’t despair if you don’t have a designated mentor. I think you can have many “mentor-like” relationships in a long career; people you admire or want to emulate, or who give you advice or a boost at a particular time in your career. Be open to all types of interactions with peers, upper management, clients, sponsors, exhibitors, suppliers, and you will eventually decide what business style works best for you.

This is an exciting industry, and one starving for the next generation of leaders. Engage. Experiment. Participate. Have fun, but expect to work hard.

How are you empowering the Millennials in our industry? As a Millennial, do you have advice for your peers on how to further their career? Share your tips below; I know our readers would love to hear them!

My tips were originally featured in IAEE’s Young Professional Fall 2014 Newsletter! Check it out here for more helpful tips.

Add new comment

Partner Voices
MGM Resorts is committed to fostering an inclusive and diverse culture, not just among employees and guests but also within its supply chain. The company prioritizes procuring goods and services from businesses owned by minorities, women, veterans, people with disabilities, LGBTQ individuals and those facing economic disadvantages. This commitment is integral to MGM Resorts' global procurement strategy.    Through its voluntary supplier diversity program, MGM Resorts actively identifies and connects certified diverse-owned suppliers to opportunities within its supply chain. The company is on track to spend at least 15% of its biddable procurement with diverse-owned businesses by 2025, demonstrating that supplier diversity is not only a social responsibility but also a strategic business imperative.    Supplier diversity isn’t just the right thing to do – it’s good for business. A diverse supply chain allows access to a broader range of perspectives and experience, helping to drive innovation, entrepreneurship and resilience, while strengthening communities. At MGM Resorts, engaging diverse suppliers ensures best-in-class experiences for guests and clients. Supplier diversity ensures a more resilient supply chain while supporting economic development in the communities in which it operates.   The impact of MGM Resorts' supplier diversity initiatives is significant. In 2023, these efforts supported over 3,500 jobs across more than 30 states, contributed over $214 million in income for diverse-owned businesses and generated more than $62 million in tax revenue. The story extends beyond the numbers – it reflects the tangible benefits brought to small and diverse-owned businesses, fostering economic empowerment in their communities.    MGM Resorts also supports the development and business skills of diverse-owned businesses through investment, mentorship and education. Through the MGM Resorts Supplier Diversity Mentorship Program, the company identifies, mentors and develops diverse-owned businesses to fill its future pipeline, while providing businesses with tools and resources to empower and uplift. Since 2017, the program has successfully graduated 105 diverse-owned businesses and is on track to achieve its goal of 150 graduates by 2025.     MGM Resorts’ commitment to supplier diversity not only enhances its business operations but also plays a crucial role in uplifting communities and fostering economic development. This approach reinforces the idea that diversity is a powerful driver of innovation and resilience, benefiting both the company and the wider community.