5 Common Pitfalls To Trade Show Marketing

June 7, 2014

Trade shows are a valuable marketing medium. But they are harder than they look. Exhibit marketers with good intentions still can make preventable mistakes. Your marketing dollars can generate profitable sales leads at trade shows, but not if you trip into these 5 common pitfalls:

1. Focusing On Logistics But Ignoring Marketing

Trade shows require an attention to detail and awesome organization skills. But if marketing is ignored, you may get a dull display delivered on-time to an empty booth at the wrong show. The pitfall here is that because the logistic needs must be attended to, the marketing opportunities are left until later, and then left undone. When you apply marketing as well as organizational skills, you create a custom trade show display that appeals to your buyers, who are the people walking down the aisle, and whose attention you caught with a great reason to visit you before or during the show.

2. Picking The Wrong Booth Staffers

At first glance, selecting the right staff seems like finding the best sales person, or the person who lives closest to the show.  But if you walk a trade show, you will be startled by how many booth staffers are not focused on attendees, but instead have their head down, immersed in their smart phone or laptop. You need to choose booth staffers who are willing to actually work the show, people with the right attitude and work ethic. That may mean people who work in customer service, marketing, or other departments.

3. Not Qualifying Leads During The Show

For too many exhibitors, lead fulfillment means sending the entire list of booth visitors out to the field sales force. If you want your trade show leads to be ignored, then by all means, send your sales force the names of all the people who visited your booth, and nothing else.  But if you want to get maximum value from your trade show leads, only send them the best leads, with the story about each that lets the field salesperson know why they are a great lead. To get that information, your booth staffers must be trained to write down the details of their conversations, and to rank leads according to value, such as A, B, and C leads. Send the A leads first, the B leads soon after, and put the C leads into your marketing list.

4. Not Trying New Trade Shows

I don’t mean not going to shows in their first year, I mean not going to shows you never exhibited at before. Your trade show schedule is not set in stone. Does your company already specialize on serving a particular vertical market / industry? If so, you may have greater success at that smaller, vertical market show, than at your big overall industry show. Has your company moved into new vertical markets to focus on? Do you have a new product that is particularly successful or helpful for a specific industry? If you have trade shows on your schedule that are performing poorly that you could drop, you can then shift budget dollars to these new shows. Keep experimenting!

5. Putting Too Much Into Your Trade Show Exhibit

A lot of your fellow employees apply pressure to have their part of your company story told in and on your trade show display. However, your trade show display is not a warehouse, nor is it a full-length novel: its job is to capture attention and support your booth staff. If you give in to everyone and load up your booth, it creates a confusing obstacle to understanding, rather than an enticement to enter and engage. If you switch your focus from trying to please every stakeholder in your booth with equal treatment to all, and instead, prioritize your messages and products, so that you only display what matters most, you will get more attention and visitors to your booth. This takes buy-in from the top, and willingness on their part to say “no” when needed.

I hope this article will help you spot these pitfalls at your company several steps before you fall into them, and change direction so you can avoid the hazard and better market at trade shows.

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MGM Resorts is committed to fostering an inclusive and diverse culture, not just among employees and guests but also within its supply chain. The company prioritizes procuring goods and services from businesses owned by minorities, women, veterans, people with disabilities, LGBTQ individuals and those facing economic disadvantages. This commitment is integral to MGM Resorts' global procurement strategy.    Through its voluntary supplier diversity program, MGM Resorts actively identifies and connects certified diverse-owned suppliers to opportunities within its supply chain. The company is on track to spend at least 15% of its biddable procurement with diverse-owned businesses by 2025, demonstrating that supplier diversity is not only a social responsibility but also a strategic business imperative.    Supplier diversity isn’t just the right thing to do – it’s good for business. A diverse supply chain allows access to a broader range of perspectives and experience, helping to drive innovation, entrepreneurship and resilience, while strengthening communities. At MGM Resorts, engaging diverse suppliers ensures best-in-class experiences for guests and clients. Supplier diversity ensures a more resilient supply chain while supporting economic development in the communities in which it operates.   The impact of MGM Resorts' supplier diversity initiatives is significant. In 2023, these efforts supported over 3,500 jobs across more than 30 states, contributed over $214 million in income for diverse-owned businesses and generated more than $62 million in tax revenue. The story extends beyond the numbers – it reflects the tangible benefits brought to small and diverse-owned businesses, fostering economic empowerment in their communities.    MGM Resorts also supports the development and business skills of diverse-owned businesses through investment, mentorship and education. Through the MGM Resorts Supplier Diversity Mentorship Program, the company identifies, mentors and develops diverse-owned businesses to fill its future pipeline, while providing businesses with tools and resources to empower and uplift. Since 2017, the program has successfully graduated 105 diverse-owned businesses and is on track to achieve its goal of 150 graduates by 2025.     MGM Resorts’ commitment to supplier diversity not only enhances its business operations but also plays a crucial role in uplifting communities and fostering economic development. This approach reinforces the idea that diversity is a powerful driver of innovation and resilience, benefiting both the company and the wider community.