Questions I Wish People Would Ask

May 1, 2016

Meghan Hambrick

Meghan Hambrick, Sales Manager at Core-apps, has been in the business of connecting people for almost 10 years and her vast experience has helped her to understand her clients and the bigger picture.  

Fact:  There are dozens of mobile event app companies. However, having more options doesn’t make your job any easier.

Fact:  Most apps have the basic features that you want. From Alerts, Schedules, Exhibitor Listings, and Social Engagement … name it and most apps have it.

Fact:  Not all mobile app providers are created equal.

I recently attended AENC’s Technology Conference and one of the sessions really resonated with me.  It was called Questions I Wish People Would Ask.  Being in a sales position, I love it when prospective clients ask questions but I appreciate it even more when they bring up the good ones. These are the type of questions that go deeper than features and price. 

Today, I wanted to share with you some questions. I encourage you to ask these questions to every potential vendor that you’re considering to work with: 

1.      The Question: What is your mission? 

The Reason:  Know the vendor’s mission to check if it complements with yours. You want to make sure that both parties are culturally aligned and share the same goals.

2.      The Question: How dependable are you? Explain your stability.

The Reason:  App companies are popping up left and right but will they be there for you in five months?  How about at 10pm on a Sunday night? You need to check how reliable the vendor is.

3.      The Question:  What do you do best?

The Reason:  Ask about their customer service model, integration capabilities, customizations, and flexibility.  These things matter and should be considered over price.

4.      The Question:  Is everything done in-house?

The Reason:  Many vendors outsource aspects of their business like Customer Service and even development work.  This question will inform you on who will be the key contact persons you’ll be working with if issues arise and how quickly will the vendor address concerns.

These are just a few suggestions but these are great examples of how you can see more beyond the surface. Remember, asking the right questions will lead you to a deeper understanding and consequently better decisions.  

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MGM Resorts is committed to fostering an inclusive and diverse culture, not just among employees and guests but also within its supply chain. The company prioritizes procuring goods and services from businesses owned by minorities, women, veterans, people with disabilities, LGBTQ individuals and those facing economic disadvantages. This commitment is integral to MGM Resorts' global procurement strategy.    Through its voluntary supplier diversity program, MGM Resorts actively identifies and connects certified diverse-owned suppliers to opportunities within its supply chain. The company is on track to spend at least 15% of its biddable procurement with diverse-owned businesses by 2025, demonstrating that supplier diversity is not only a social responsibility but also a strategic business imperative.    Supplier diversity isn’t just the right thing to do – it’s good for business. A diverse supply chain allows access to a broader range of perspectives and experience, helping to drive innovation, entrepreneurship and resilience, while strengthening communities. At MGM Resorts, engaging diverse suppliers ensures best-in-class experiences for guests and clients. Supplier diversity ensures a more resilient supply chain while supporting economic development in the communities in which it operates.   The impact of MGM Resorts' supplier diversity initiatives is significant. In 2023, these efforts supported over 3,500 jobs across more than 30 states, contributed over $214 million in income for diverse-owned businesses and generated more than $62 million in tax revenue. The story extends beyond the numbers – it reflects the tangible benefits brought to small and diverse-owned businesses, fostering economic empowerment in their communities.    MGM Resorts also supports the development and business skills of diverse-owned businesses through investment, mentorship and education. Through the MGM Resorts Supplier Diversity Mentorship Program, the company identifies, mentors and develops diverse-owned businesses to fill its future pipeline, while providing businesses with tools and resources to empower and uplift. Since 2017, the program has successfully graduated 105 diverse-owned businesses and is on track to achieve its goal of 150 graduates by 2025.     MGM Resorts’ commitment to supplier diversity not only enhances its business operations but also plays a crucial role in uplifting communities and fostering economic development. This approach reinforces the idea that diversity is a powerful driver of innovation and resilience, benefiting both the company and the wider community.