5 Tips for Creating a Successful International Event

September 12, 2015

Jason Popp

Jason Popp- Jason Popp is Executive Vice President, International at GES. With more than 20 years of global business experience and 10 years with GES, he leads businesses outside of North America.

Imagine an environment built solely to bring collaborators and competitors together from diverse industries — a space perfectly suited to helping them achieve their business goals. What would it look like?

Traditionally, it was beneficial for businesses — and, indeed, entire industries — to build hubs in convenient locations to serve regional markets. Germany could be considered the grandfather of the exhibition. In the Middle Ages, Germany naturally became a society that encouraged market-style meetings for people to display their wares in one common place. It was an economic catalyst for the country that fostered well-developed infrastructure, complete with individual cities building advanced trading centers to drive traffic.

Today, international is everything. The language of conferences has become more universal, and exhibitors and attendees now control event experiences by connecting and interacting.

Here are five things I’ve learned about creating a truly international event:

1. Data tracking is the future. The digitization of events continues to become a more important factor for attendees. Marketers are experimenting with a broader range of digital tactics. Competitive advantages can now be measured by observing an event’s ability to use data to measure and improve its experience.

But data tracking can also be used to guide an event’s success, even as the event is unfolding. And because making connections with other attendees is such a crucial part of the experience, data tracking should be paramount for event marketers. It gives them the power to maximize networking opportunities. They can match attendees to events and professionals to each other.

2. Everybody’s looking for something new. Event attendees are actively looking for new things. Many actually decide to attend events based on the promise of new product offerings and discoveries. Keep trends at the forefront of your mind (and your event). Even if you work in a mature industry in which new innovations are less common, encourage promoters to spin their offerings toward any changes or upgrades.

3. Face-to-face interaction is imperative. When it comes to presenting your event for maximum engagement, visitors still prefer face-to-face connections to lecture-style events. According to a report by the Center for Exhibition Industry Research, 56 percent of attendees prefer obtaining information face to face at events or expos.

Everyone is looking to make tangible links and real relationships when they attend events, but coordinators can use digital media to enhance the face-to-face aspect of conferences. Help people connect via social media, put faces to Twitter handles, and stay connected after the event (consider e-newsletters and online forums).

4. Spontaneous meetings are where the magic happens. Part of the fun of a good conference is the accidental connection you make in line for a free wine tasting or at the buffet during lunch. Attendee interaction is often considered one of the most important aspects of an event.

5. Every staff member should be an expert. More than half of your attendees will test your team’s product and company knowledge. But know-how isn’t the only important aspect; being friendly and approachable is vital, too. You don’t want staff scaring attendees off. Your staff members are valuable assets who can — and should — offer solid information and an inviting experience to your guests.

The elements of a good event are more universal than we think. Cultural nuances do exist, but attendees and exhibitors around the world are constantly tweaking their priorities as things move toward a more international business climate. To meet others and walk away from conferences with serious value, attendees need marketers and organizers to enable and encourage them to make connections using all the digital tools at their disposal.

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MGM Resorts is committed to fostering an inclusive and diverse culture, not just among employees and guests but also within its supply chain. The company prioritizes procuring goods and services from businesses owned by minorities, women, veterans, people with disabilities, LGBTQ individuals and those facing economic disadvantages. This commitment is integral to MGM Resorts' global procurement strategy.    Through its voluntary supplier diversity program, MGM Resorts actively identifies and connects certified diverse-owned suppliers to opportunities within its supply chain. The company is on track to spend at least 15% of its biddable procurement with diverse-owned businesses by 2025, demonstrating that supplier diversity is not only a social responsibility but also a strategic business imperative.    Supplier diversity isn’t just the right thing to do – it’s good for business. A diverse supply chain allows access to a broader range of perspectives and experience, helping to drive innovation, entrepreneurship and resilience, while strengthening communities. At MGM Resorts, engaging diverse suppliers ensures best-in-class experiences for guests and clients. Supplier diversity ensures a more resilient supply chain while supporting economic development in the communities in which it operates.   The impact of MGM Resorts' supplier diversity initiatives is significant. In 2023, these efforts supported over 3,500 jobs across more than 30 states, contributed over $214 million in income for diverse-owned businesses and generated more than $62 million in tax revenue. The story extends beyond the numbers – it reflects the tangible benefits brought to small and diverse-owned businesses, fostering economic empowerment in their communities.    MGM Resorts also supports the development and business skills of diverse-owned businesses through investment, mentorship and education. Through the MGM Resorts Supplier Diversity Mentorship Program, the company identifies, mentors and develops diverse-owned businesses to fill its future pipeline, while providing businesses with tools and resources to empower and uplift. Since 2017, the program has successfully graduated 105 diverse-owned businesses and is on track to achieve its goal of 150 graduates by 2025.     MGM Resorts’ commitment to supplier diversity not only enhances its business operations but also plays a crucial role in uplifting communities and fostering economic development. This approach reinforces the idea that diversity is a powerful driver of innovation and resilience, benefiting both the company and the wider community.