Trade Show News: Best Practices for Trade Show Planning

December 17, 2016

Leeyen Rogers

Leeyen Rogers is the VP of Marketing at JotForm, a popular online form-building tool based in San Francisco.

Showcasing your company with a booth or display at a trade shows is an expensive affair. Don’t squander this potentially very valuable opportunity to meet new customers, gather leads and drive brand awareness with poor planning. Pulled off with flying colors, trade shows are an incredible opportunity to introduce relevant audiences to your product. How do you successfully achieve it? Well in short, you want to successfully deliver the message that your product will be the solution to a customer’s problem, or that they didn’t even know that they needed.

Here are the best practices for trade show planning that will help you reach those goals.

Send a pre-show mailing

Depending on your company’s goals, revenue strategy, and historical lead generation data, you may want to send pre-show mailing to high-value clients. Snail mail is not dead, but it can be expensive and a crowded space. This is why your recipients must be properly screened as potential high-value clients. Even if your company offers a free plan, your targeted recipients would probably benefit from a paid plan and be likely to make the purchase. When used properly, your company’s mailing will be attention-grabbing, communicate a memorable value proposition, and give a clear call to action.

Contact the trade show’s management team

The trade show’s management team has a stake in your company having a successful trade show experience. Take advantage of their expertise and advice by contacting them in advance. Perhaps they can give you some tips to develop an appealing booth, and point you in the right direction as far as marketing opportunities and partnerships go. They may be able to advise you on top location options, how receptive certain tactics were in the past, etc.

Rally behind one clear message

Trade shows can be a blur of cookie-cutter, boring companies that do this or do that, and your company will unfortunately be lost in the crowd if you do not make a concerted effort to make a lasting impression. Everything from the placement of your logo (which should be unobstructed and clear), your message, and how your booth managers interact with attendees needs to be part of the same cohesive strategy. Booth representatives as well as the marketing collateral on the booth should be able to sum up your company in a few words, and all materials and giveaways should help drive that same message home.

Establish a clear call-to-action

Companies that exhibit at trade shows have different motives and top priorities. Perhaps your goal is to gather as many leads as possible. Or, you’d like to increase brand awareness with the target demographic who will be attending the trade show. Networking and meeting potential investors and opportunities for partnerships can also be a motivation. Whatever your goal happens to be, you need to formulate a strategy around your specific call-to-action.

If your focus is on gathering leads, then you can push attendees to give out their contact information. There are ways to make this easier, such as working with trade show management to see if they have an event app that you could benefit from. You could have a bowl for business card collection, and have an iPad set up ready to collect information. If your call-to-action is brand awareness, then exhibit design and displays have an added importance of enticing people to come into your company’s space so that they can learn about it in a fully branded environment.

Follow up while the skillet is hot

Trade shows tend to be one of the more expensive ways to gather leads, so every lead is more valuable. The follow up needs to happen when the lead is the most engaged- which is as soon as possible. They’ve talked to many people at the event, and have seen and learned about many companies. You want to make contact early, hopefully beating out the masses of companies trying to do the same, while the person is the most likely to remember what your company is about. Ideally, you would also mention a detail that was discussed in the conversation, or how your product can help their company specifically.

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MGM Resorts is committed to fostering an inclusive and diverse culture, not just among employees and guests but also within its supply chain. The company prioritizes procuring goods and services from businesses owned by minorities, women, veterans, people with disabilities, LGBTQ individuals and those facing economic disadvantages. This commitment is integral to MGM Resorts' global procurement strategy.    Through its voluntary supplier diversity program, MGM Resorts actively identifies and connects certified diverse-owned suppliers to opportunities within its supply chain. The company is on track to spend at least 15% of its biddable procurement with diverse-owned businesses by 2025, demonstrating that supplier diversity is not only a social responsibility but also a strategic business imperative.    Supplier diversity isn’t just the right thing to do – it’s good for business. A diverse supply chain allows access to a broader range of perspectives and experience, helping to drive innovation, entrepreneurship and resilience, while strengthening communities. At MGM Resorts, engaging diverse suppliers ensures best-in-class experiences for guests and clients. Supplier diversity ensures a more resilient supply chain while supporting economic development in the communities in which it operates.   The impact of MGM Resorts' supplier diversity initiatives is significant. In 2023, these efforts supported over 3,500 jobs across more than 30 states, contributed over $214 million in income for diverse-owned businesses and generated more than $62 million in tax revenue. The story extends beyond the numbers – it reflects the tangible benefits brought to small and diverse-owned businesses, fostering economic empowerment in their communities.    MGM Resorts also supports the development and business skills of diverse-owned businesses through investment, mentorship and education. Through the MGM Resorts Supplier Diversity Mentorship Program, the company identifies, mentors and develops diverse-owned businesses to fill its future pipeline, while providing businesses with tools and resources to empower and uplift. Since 2017, the program has successfully graduated 105 diverse-owned businesses and is on track to achieve its goal of 150 graduates by 2025.     MGM Resorts’ commitment to supplier diversity not only enhances its business operations but also plays a crucial role in uplifting communities and fostering economic development. This approach reinforces the idea that diversity is a powerful driver of innovation and resilience, benefiting both the company and the wider community.