Success in Meetings Industry Comes from Creativity

December 10, 2011

In his best-selling 1959 book, “The Magic of Thinking Big”, author David J. Schwartz, Ph.D., pointed out that there is a common fallacy about the meaning of “creative thinking”. 

For some reason, people believe that the areas of science, engineering, art and writing have exclusive ownership of creativity. He assures his readers that while discovering a cure for disease, writing a novel, or developing technology are certainly admirable accomplishments, they are NOT the only areas where a creative mind can help someone excel in their career. 

The need for creativity has never been so necessary for success in the meetings industry as it is today!

“Creative thinking is simply finding new and improved way to do anything”. Too often business professionals, including those who plan events, are caught up in the status quo. Some look to popular and standard trends and assume that there is only one way to achieve success. They get in line, making sure that there is not risk to their reputation. 

But the “same-old, same-old” never becomes an industry happening in the world of events.

Success involves knowing that there are multiple paths to creating a unique experience. You have to be comfortable with your own ideas and innate abilities, while being willing to take a chance. If you are frozen in the mindset of “everyone does it this way”, then you must thaw out your mind. Nothing grows in ice. If you are rigid in your thinking, then you will never differentiate.

Become self aware of how you view new ideas. If your initial response is to say “won’t work” or “dumb idea”, then you have to retool how you approach creativity. The first to try new things are often scoffed at by their peers.  The person who gains the most attention is the one who blazes the trail, not the copy-cat. We all know that Charles Lindbergh was the first person to fly across the Atlantic Ocean, but few know who was second (Clarence Chamberlain made the flight two weeks later).

Here are three steps to jump start your creativity:

Dedicate time: Great ideas and new ways of approaching your events are out there waiting to be discovered. Do not assume that they will simply appear to you. You must make it a priority or you will never have the time to explore all the possibilities. 

Ask a lot of questions, and listen to the answers: Rather than assuming you will instinctively know what is working for other conferences, ask people what they are witnessing. While not every response will be something that will work for you, if you are open to fresh perspectives you will be amazed at the interesting inspirations that will be revealed to you.

Look outside your own industry: You do not want to copy competitive events, but ideas from wildly different lines of business might hold the key to your own unique execution. Observe a variety of companies and associations that are succeeding in their efforts to expand their agendas and attendance and find ways to incorporate their best practices. Success leaves clues, so mirror the actions of those who are finding success.

Take action: When you realize that you have a unique idea that can help cultivate your efforts, make it happen.  Having an idea will not produce results without action. 

Realize that your success is whatever you choose to create.  If you think that you will win by simply showing up every day and doing good work, you will find yourself discouraged quite often. It takes creativity and action to forge new paths. If you want your events (and your career) to be more than just “average” you need to un-freeze your brain and embrace creativity.

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MGM Resorts is committed to fostering an inclusive and diverse culture, not just among employees and guests but also within its supply chain. The company prioritizes procuring goods and services from businesses owned by minorities, women, veterans, people with disabilities, LGBTQ individuals and those facing economic disadvantages. This commitment is integral to MGM Resorts' global procurement strategy.    Through its voluntary supplier diversity program, MGM Resorts actively identifies and connects certified diverse-owned suppliers to opportunities within its supply chain. The company is on track to spend at least 15% of its biddable procurement with diverse-owned businesses by 2025, demonstrating that supplier diversity is not only a social responsibility but also a strategic business imperative.    Supplier diversity isn’t just the right thing to do – it’s good for business. A diverse supply chain allows access to a broader range of perspectives and experience, helping to drive innovation, entrepreneurship and resilience, while strengthening communities. At MGM Resorts, engaging diverse suppliers ensures best-in-class experiences for guests and clients. Supplier diversity ensures a more resilient supply chain while supporting economic development in the communities in which it operates.   The impact of MGM Resorts' supplier diversity initiatives is significant. In 2023, these efforts supported over 3,500 jobs across more than 30 states, contributed over $214 million in income for diverse-owned businesses and generated more than $62 million in tax revenue. The story extends beyond the numbers – it reflects the tangible benefits brought to small and diverse-owned businesses, fostering economic empowerment in their communities.    MGM Resorts also supports the development and business skills of diverse-owned businesses through investment, mentorship and education. Through the MGM Resorts Supplier Diversity Mentorship Program, the company identifies, mentors and develops diverse-owned businesses to fill its future pipeline, while providing businesses with tools and resources to empower and uplift. Since 2017, the program has successfully graduated 105 diverse-owned businesses and is on track to achieve its goal of 150 graduates by 2025.     MGM Resorts’ commitment to supplier diversity not only enhances its business operations but also plays a crucial role in uplifting communities and fostering economic development. This approach reinforces the idea that diversity is a powerful driver of innovation and resilience, benefiting both the company and the wider community.