Businesses Are Eager For the Return of In-Person Events, Says Global Study

August 6, 2020

Feeling disheartened about the delayed return of face-to-face events? Findings of a new extensive global study focused on the recovery of the trade show industry should help spread some positive vibes about the value of shows when they do return. Conducted in July by live events research specialists Explori in partnership with UFI and SISO, the Global Recovery Insights study demonstrates the incredible value of face-to-face events by how strongly their absence has impacted the global business community.

Released on Aug. 3, the study comprises more than 9,000 survey responses from exhibiting companies and trade show attendees from 30 countries. The interim findings demonstrate that the cancellation of B2B events is having a strong negative impact on the companies that rely upon them.

“With trade shows running safely in more markets around the world, we are starting to feel more positive as an industry,” said Kai Hattendorf, CEO of UFI. “These results support that optimism, showing that the businesses who participate in our shows are missing the value that face-to-face brings and trade shows play a key role in driving economic recovery.”

For example, two-thirds of exhibiting companies surveyed reported that trade show cancellations have had a notable, detrimental impact on their businesses that have reduced their ability to build brand awareness with their target markets. Half of these businesses expressed this impact as being “very large,” according to the study. In addition, 50 percent of companies stated that the absence of live events was negatively affecting their ability to generate new business. 

Of those who attend B2B events, 90 percent said they had been negatively impacted by not being able to attend in-person shows, while nine out of 10 stated that alternative solutions such as virtual events were not as effective as live events in meeting their professional needs.

“When we embarked on this project, most markets were in lockdown and the outlook for the industry was uncertain,” said Sophie Holt, global strategy director for Explori. “Some commentators felt that a shift away from live to virtual events would be a long-term outcome of the pandemic. However, these results suggest that whilst virtual events have an important role to play, especially in bringing events to new audiences, our customers are eager for the return of in-person events.”

Holt added that Explori and UFI will be conducting a further phase of research in the near future to further understand global event attendee and exhibitor sentiments as more markets open for business.

Further study results will be released in the coming weeks via the UFI Connects webinar series, with the full report to be available by mid-September. To request a copy of the full report, go here.

 

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MGM Resorts is committed to fostering an inclusive and diverse culture, not just among employees and guests but also within its supply chain. The company prioritizes procuring goods and services from businesses owned by minorities, women, veterans, people with disabilities, LGBTQ individuals and those facing economic disadvantages. This commitment is integral to MGM Resorts' global procurement strategy.    Through its voluntary supplier diversity program, MGM Resorts actively identifies and connects certified diverse-owned suppliers to opportunities within its supply chain. The company is on track to spend at least 15% of its biddable procurement with diverse-owned businesses by 2025, demonstrating that supplier diversity is not only a social responsibility but also a strategic business imperative.    Supplier diversity isn’t just the right thing to do – it’s good for business. A diverse supply chain allows access to a broader range of perspectives and experience, helping to drive innovation, entrepreneurship and resilience, while strengthening communities. At MGM Resorts, engaging diverse suppliers ensures best-in-class experiences for guests and clients. Supplier diversity ensures a more resilient supply chain while supporting economic development in the communities in which it operates.   The impact of MGM Resorts' supplier diversity initiatives is significant. In 2023, these efforts supported over 3,500 jobs across more than 30 states, contributed over $214 million in income for diverse-owned businesses and generated more than $62 million in tax revenue. The story extends beyond the numbers – it reflects the tangible benefits brought to small and diverse-owned businesses, fostering economic empowerment in their communities.    MGM Resorts also supports the development and business skills of diverse-owned businesses through investment, mentorship and education. Through the MGM Resorts Supplier Diversity Mentorship Program, the company identifies, mentors and develops diverse-owned businesses to fill its future pipeline, while providing businesses with tools and resources to empower and uplift. Since 2017, the program has successfully graduated 105 diverse-owned businesses and is on track to achieve its goal of 150 graduates by 2025.     MGM Resorts’ commitment to supplier diversity not only enhances its business operations but also plays a crucial role in uplifting communities and fostering economic development. This approach reinforces the idea that diversity is a powerful driver of innovation and resilience, benefiting both the company and the wider community.