Tips and Thoughts on Inclusivity and Diversity in Experiential Event Marketing and Production

September 6, 2023

Charity Hill

Charity Hill is the co-founder and managing partner of EPIC Entertainment Group, a collective of innovative producers, experiential marketers and creative designers whose sole mission is to produce unrivaled immersive experiences while having a kick-ass time doing it. Launched in 2016, the group’s team of fine-tuned, experienced architects execute every facet of development, production, operation and integration with flawless precision for events of every scope and scale.

Diversity and inclusion in the workplace aren’t new concepts, but companies that organically realize these aspects in their culture undoubtedly see varied viewpoints and perspectives worked into their day-to-day operations. For some companies, this is simply part of their fabric and is quietly woven into their culture. 

The practice of inclusion attracts a diverse group of people with unique perspectives, backgrounds and experiences that can positively weave into the work of your team and execution of events. Here are some ideas for fostering a more inclusive and diverse workplace at your organization: 

  • It’s important to normalize inclusion in an authentic way as well as to recognize that even though we strive to be inclusive, that doesn’t mean we have an immediate understanding of where someone is coming from. Diversity affords event organizers a vantage point. It allows the ability to seamlessly produce and to fit in just about any community, reflecting the cultural nuances necessary for event success. 
  • Be open to recognizing that you don’t come from the same background, place or experiences as everyone else. It’s important to listen to and hear the people around you to incorporate their feedback and viewpoints when you’re putting together your team and creating your workflow and production of events.
  • Consider creating opportunities in productions to help push your team to their own boundaries, and you may see it translate to the audiences’ experience as well. We’ve created unique roles and characters in past productions that allow people to bring in their own personalities to enhance these performances, and we create an environment where everyone has a voice, no matter who they are and where they come from.
  • Push productions that can be considered a safe space where everyone feels welcome and guests can see themselves represented in some way. This will leave attendees feeling included and satisfied.

Inclusivity, as it pertains to multi-dimensional storytelling, has allowed event pros to produce educational and informative events across the country in diverse locations. We work to bring our team together in a genuine way and lift up the voices we are most trying to understand. It’s not a numbers game or a perception game; it’s about walking the walk and magnifying and amplifying those voices and views. 

When people of diverse backgrounds and perspectives are brought together and included in the narrative of a live production project, the innovation and creativity brought to the table can be endless, which creates not only a more responsive workforce but also productions that audiences can relate to, feel represented by and ultimately leave feeling fulfilled. 


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Partner Voices
MGM Resorts is committed to fostering an inclusive and diverse culture, not just among employees and guests but also within its supply chain. The company prioritizes procuring goods and services from businesses owned by minorities, women, veterans, people with disabilities, LGBTQ individuals and those facing economic disadvantages. This commitment is integral to MGM Resorts' global procurement strategy.    Through its voluntary supplier diversity program, MGM Resorts actively identifies and connects certified diverse-owned suppliers to opportunities within its supply chain. The company is on track to spend at least 15% of its biddable procurement with diverse-owned businesses by 2025, demonstrating that supplier diversity is not only a social responsibility but also a strategic business imperative.    Supplier diversity isn’t just the right thing to do – it’s good for business. A diverse supply chain allows access to a broader range of perspectives and experience, helping to drive innovation, entrepreneurship and resilience, while strengthening communities. At MGM Resorts, engaging diverse suppliers ensures best-in-class experiences for guests and clients. Supplier diversity ensures a more resilient supply chain while supporting economic development in the communities in which it operates.   The impact of MGM Resorts' supplier diversity initiatives is significant. In 2023, these efforts supported over 3,500 jobs across more than 30 states, contributed over $214 million in income for diverse-owned businesses and generated more than $62 million in tax revenue. The story extends beyond the numbers – it reflects the tangible benefits brought to small and diverse-owned businesses, fostering economic empowerment in their communities.    MGM Resorts also supports the development and business skills of diverse-owned businesses through investment, mentorship and education. Through the MGM Resorts Supplier Diversity Mentorship Program, the company identifies, mentors and develops diverse-owned businesses to fill its future pipeline, while providing businesses with tools and resources to empower and uplift. Since 2017, the program has successfully graduated 105 diverse-owned businesses and is on track to achieve its goal of 150 graduates by 2025.     MGM Resorts’ commitment to supplier diversity not only enhances its business operations but also plays a crucial role in uplifting communities and fostering economic development. This approach reinforces the idea that diversity is a powerful driver of innovation and resilience, benefiting both the company and the wider community.