The Importance of Post-COVID Team Building

October 5, 2021

John MacMullen

John MacMullen is the Regional Director of Sales & Marketing for Hawks Cay Resort in the Florida Keys. The iconic 60-acre property offers 20,000 square feet of waterfront meeting space with two ballrooms and opportunities for outdoor events and team-building activities, receptions and pool parties.

With many teams having been remote for much of the past two years, the morale of working from home has easily created a disconnect between colleagues and managers, on and off the screen. As we roll back into more in-person meetings, workshops and conferences, event planners are having to strategically plan while keeping safety in mind.  

While safety is always a priority, so is the need to build relationships within their organizations. Team-building exercises are the foundation of a healthy workforce and have been proven effective in boosting the bottom line. When colleagues get to know one another and trust one another, lasting bonds are created.   

Executives understand, now more than ever, the importance of face-to-face interactions among their team members. As companies slowly transition from two years in a virtual, yet somewhat isolated environment, it will be critically important to create a new social culture with their organizations. This will include opportunities for employees to come together during company events. Here are three tips for creating safe team-building experiences that are impactful: 

1.     Utilize the outdoors to your advantage

It’s rather humorous to tell planners to take their team building outdoors these days. Sure, we understand the safety reasons. However, effective team building originated in the great outdoors.  Never underestimate the power of aesthetics. You may climb a mountain to get to the top, but it’s that view at the top which is forever burned into your memory. The outdoors sets the backdrop, the mood, the tone and the energy behind every good team-building event. Just check the background of the last group selfie you took of that last epic team builder.

Seek hotels and resorts with expansive outdoor venues and experiential programming that incorporates nature. Fresh air does wonders for recharging and resetting people. When attendees are in the correct mindset at the beginning of a team-building exercise, they are much more likely to collaborate with their teammates.   

2.     Quality, not quantity  

Meeting sizes may be smaller for safety reasons, but they shouldn’t lack the investment in content. Start thinking about general sessions that kick off a conference with a comfortable tone. The attendees in the audience have been through a lot in the last 18 months. The first two hours of their experience should inspire them and drive their engagement through the next few days of meetings. 

When it comes to planning breakout sessions, consider a theme for each room with décor and F&B selections. A little whimsy and humor will foster an environment for comradery, which is a must for team building. Regardless of the debates surrounding safety in large crowds, it really should be about the comfort level of your audience. In the current pandemic environment, anyone walking into a large ballroom general session may feel uncomfortable versus walking into a smaller venue.

Reducing group size also creates an intimate vibe that encourages attendee participation. “Intimate” doesn’t have to mean small. The effect of intimacy can be created simply with a video image of an ocean vista on the big screen, adding some palm trees on the stage and switching out the conference seats with beach chairs. Sprinkle in some straw hats, splash everything in yellow lighting and insert your favorite “summer jam” music here. Now you have an intimate beach setting that would put anyone at ease.  

3.     Create memories through visceral experiences  

Good old-fashioned team-building competitions are back and will continue to grow well into 2022. Active team-building experiences, like boat building, regattas and fishing tournaments are in full force. Attendees are craving hands-on programming with the wind and salt spray in their faces—anything to rinse away the residual effects of months of binge-watching T.V.  Getting down and dirty, problem solving, overcoming difficult challenges and winning competitions are all positive experiences. The subsequent memories that are created together among your attendees will last forever.   


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Partner Voices
  MGM Resorts is renowned for its exceptional service and diverse venue options across Las Vegas, Detroit, Springfield, National Harbor, Biloxi, and Atlantic City, providing flexible spaces for meetings of any size. Beyond these offerings, MGM Resorts distinguishes itself through a strong commitment to social responsibility and sustainability, making it an ideal choice for your next meeting.  At the core of MGM Resorts' company values is its platform, "Focused on What Matters," dedicated to meeting customer needs while advancing socially responsible practices. This commitment is evident in several key areas:  Protecting Natural Resources  MGM Resorts is home to industry-leading recycling, renewable electricity and water conservation programs. Some highlights include a cogeneration power plant at ARIA, producing ultra-efficient electricity; one of America’s largest contiguous rooftop solar arrays atop the convention center at Mandalay Bay; and onsite wells that provide water for the celebrated Fountains of Bellagio, avoiding reliance on precious Colorado River water. These efforts and many more save on natural resources while boosting attendee satisfaction.  Committed to Community  Always striving to be good neighbors, MGM Resorts works to avoid food waste and combat food insecurity with the Feeding Forward program. In partnership with local food banks, they safely divert unserved food to food insecure members of the community. Since 2016, over 5 million meals have been provided, highlighting MGM Resorts' commitment to minimizing food waste and addressing community needs.  MGM Resorts supports clients in their responsible-meetings efforts, not only with efficient venues but also waste-reducing décor and signage; sustainable food and beverage options; and outreach to help planners communicate sustainability efforts to attendees. What’s more, they offer a Mindful Meetings series that puts attendee wellness first—through fitness and mindfulness activities, and in give-back events with local charity organizations.   Fostering Diversity & Inclusion  To MGM Resorts, a diverse and talented workforce is essential to success. By cultivating innovative strategies that consider multiple perspectives and viewpoints, the company creates an inclusive workplace culture that benefits its employees and community. MGM Resorts takes pride in being a welcoming home for veterans, individuals with disabilities, people from diverse backgrounds, LGBTQ+ community members, and more. This commitment to inclusion is reflected in the company's recruitment and hiring practices and its social responsibility initiatives. From the workplace to the community, MGM Resorts' commitment to diversity, equity and inclusion remains unwavering, and its efforts continue to create a more equitable and sustainable world for all.  MGM Resorts offers unparalleled service and venue options while standing out for its proactive approach to sustainability and community engagement. Choosing MGM Resorts for your next meeting means aligning with a company that values social responsibility, efficiency, and attendee satisfaction, ensuring a meaningful and impactful event experience.