Virtual Trade Shows: Will They Replace Face-To-Face Shows?

May 18, 2013

When it comes to “virtual trade shows”, I agree with Gertrude Stein’s long-ago observation: There is no there, there.

A virtual event and an in-person event can each be described as a “trade show”. True … and a TV turkey dinner and mom’s Thanksgiving turkey dinner are both “turkey dinners”.

There are virtues to “virtual”, but for some purposes, the drawbacks outweigh the benefits. Let me give you an example. I’m on the advisory board oftheCollegeof Socialand Behavioral Sciences at UMass Amherst, my alma mater.

At most meetings, at least one person attends “virtually”. Time and again I’ve witnessed the vast difference in the value of the same member’s input when he or she attends in person, as opposed to attending virtually.

Admittedly, attending a meeting or trade show virtually beats not attending at all. Time and money considerations may dictate the use of virtual technology in some instances.

I’ve asked two of my fellow advisory board members that have participated both in the flesh and from a distance for their insights:

“When I was based in Hong Kong, the comparison between my virtual and physical presence at board meetings in Amherst was, literally, night and day.  There is simply no substitute for being there.” - Ben Happ

"As a Board member for the past six years, one critical point stands out. The entire experience is much more positive when I attend in person. Dialing in from a remote site yields significantly less benefits. You must be there to make it happen.” - Kent Elwell

Our UMass board gets together for dinner the evening prior to each meeting. The  camaraderie produced at those dinners has resulted in a chemistry that makes the board meetings especially productive. You might be able to hold a virtual meeting, but a “virtual dinner”?

The points made by Ben and Kent are equally applicable to trade shows. Trade shows, after all, are meetings. They are meetings of buyers and sellers, of course. But buyers meet with other buyers, sellers with other sellers. It’s a community where we learn from one another. That’s not possible to replicate “virtually”.

(PDF) Download: Secrets to Help Attendees and Exhibitors Stay Connected after the Show

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MGM Resorts is committed to fostering an inclusive and diverse culture, not just among employees and guests but also within its supply chain. The company prioritizes procuring goods and services from businesses owned by minorities, women, veterans, people with disabilities, LGBTQ individuals and those facing economic disadvantages. This commitment is integral to MGM Resorts' global procurement strategy.    Through its voluntary supplier diversity program, MGM Resorts actively identifies and connects certified diverse-owned suppliers to opportunities within its supply chain. The company is on track to spend at least 15% of its biddable procurement with diverse-owned businesses by 2025, demonstrating that supplier diversity is not only a social responsibility but also a strategic business imperative.    Supplier diversity isn’t just the right thing to do – it’s good for business. A diverse supply chain allows access to a broader range of perspectives and experience, helping to drive innovation, entrepreneurship and resilience, while strengthening communities. At MGM Resorts, engaging diverse suppliers ensures best-in-class experiences for guests and clients. Supplier diversity ensures a more resilient supply chain while supporting economic development in the communities in which it operates.   The impact of MGM Resorts' supplier diversity initiatives is significant. In 2023, these efforts supported over 3,500 jobs across more than 30 states, contributed over $214 million in income for diverse-owned businesses and generated more than $62 million in tax revenue. The story extends beyond the numbers – it reflects the tangible benefits brought to small and diverse-owned businesses, fostering economic empowerment in their communities.    MGM Resorts also supports the development and business skills of diverse-owned businesses through investment, mentorship and education. Through the MGM Resorts Supplier Diversity Mentorship Program, the company identifies, mentors and develops diverse-owned businesses to fill its future pipeline, while providing businesses with tools and resources to empower and uplift. Since 2017, the program has successfully graduated 105 diverse-owned businesses and is on track to achieve its goal of 150 graduates by 2025.     MGM Resorts’ commitment to supplier diversity not only enhances its business operations but also plays a crucial role in uplifting communities and fostering economic development. This approach reinforces the idea that diversity is a powerful driver of innovation and resilience, benefiting both the company and the wider community.