Leverage Digital Technology to Pitch to Younger Professionals

December 15, 2014

With Millennials set to command $200 billion in annual purchasing power by 2017, event organizers (many of whom are ‘mature’ Baby Boomers or from Generation X), are making a concerted effort to understand how to pitch their events to the younger, mobile professionals.

They recognize that the unprecedented and extremely rapid evolution of mobile technology has had an indelible impact on the younger generation that has grown up in the last two decades.

According to a feature report published by the American Psychology Association, there are some specific characteristics that define Millennials:

-          They are huge multitaskers

-          They prefer learning in a less formal environment           

-          They are more experiential and exploratory learners

-          They like to be a part of online networks and social communities

So, how can event organizers strategize to extend the reach of their events to newer and younger professionals? We recommend the Audience Event Lifecycle ModelTM:

STEP 1 – Attract (prior to the event)

·         Promote your upcoming event online through interactive multi-media content. Short informative videos appeal to millennials much more than static content.

·         Recruit influential exhibitors and speakers to pitch their participation to their younger fans and followers.

·         Incentivize newly registered attendees to promote your event to their peers. Word of mouth recommendations carry more weight with millennials than targeted advertising by event organizers.

STEP 2 – Engage (during the event)

·         Provide a fast, real-time and high performance native mobile app to help younger attendees maximize their time at the event.

·         Nullify ‘Second Screen’ distraction by encouraging them to use their personal devices to participate in an official mobile-based gamification event.

·         Provide interactive kiosks and displays to showcase new products, hot innovations and cool contests on the show floor.

·         Provide mobile tools to help young attendees form new connections and network with other participants.

·         Provide more hands-on learning opportunities as well as shorter, power-pack sessions to deliver high value while keeping audience fully engaged.

STEP 3 - Convert (after the event)

·         Leverage post-show surveys to keep first-time attendees engaged and invested in your event.

·         Provide them with opportunities to participate in online communities built around your brand.

·         Continue to provide session handouts, additional networking opportunities and engaging digital content to bring them back to your next event.

This article is based on a session presented by Rajiv Jain, CEO of a2z, Inc. at the recently concluded International Association of Exhibitions and Events' Expo! Expo! 2014.

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MGM Resorts is committed to fostering an inclusive and diverse culture, not just among employees and guests but also within its supply chain. The company prioritizes procuring goods and services from businesses owned by minorities, women, veterans, people with disabilities, LGBTQ individuals and those facing economic disadvantages. This commitment is integral to MGM Resorts' global procurement strategy.    Through its voluntary supplier diversity program, MGM Resorts actively identifies and connects certified diverse-owned suppliers to opportunities within its supply chain. The company is on track to spend at least 15% of its biddable procurement with diverse-owned businesses by 2025, demonstrating that supplier diversity is not only a social responsibility but also a strategic business imperative.    Supplier diversity isn’t just the right thing to do – it’s good for business. A diverse supply chain allows access to a broader range of perspectives and experience, helping to drive innovation, entrepreneurship and resilience, while strengthening communities. At MGM Resorts, engaging diverse suppliers ensures best-in-class experiences for guests and clients. Supplier diversity ensures a more resilient supply chain while supporting economic development in the communities in which it operates.   The impact of MGM Resorts' supplier diversity initiatives is significant. In 2023, these efforts supported over 3,500 jobs across more than 30 states, contributed over $214 million in income for diverse-owned businesses and generated more than $62 million in tax revenue. The story extends beyond the numbers – it reflects the tangible benefits brought to small and diverse-owned businesses, fostering economic empowerment in their communities.    MGM Resorts also supports the development and business skills of diverse-owned businesses through investment, mentorship and education. Through the MGM Resorts Supplier Diversity Mentorship Program, the company identifies, mentors and develops diverse-owned businesses to fill its future pipeline, while providing businesses with tools and resources to empower and uplift. Since 2017, the program has successfully graduated 105 diverse-owned businesses and is on track to achieve its goal of 150 graduates by 2025.     MGM Resorts’ commitment to supplier diversity not only enhances its business operations but also plays a crucial role in uplifting communities and fostering economic development. This approach reinforces the idea that diversity is a powerful driver of innovation and resilience, benefiting both the company and the wider community.