New Business Contracts: Convention Data Services, Experient, Exhibitor Invites All Score Clients

July 13, 2015

It may be summertime, but business still is happening with several companies signing, or adding onto, contracts with trade shows.  

The Craft & Hobby Association (CHA) has just signed a three-year contract with Convention Data Services (CDS) to provide full registration services, a customer service contact center, exhibitor services and onsite support for the CHA MEGA Show.

Next year marks the 75th anniversary of the CHA MEGA Show, Jan. 7-12 in Anaheim, which is the largest global event for the craft and hobby industry.

Thousands of buyers from more than 56 countries attend the MEGA Show for six days of education, networking and product innovations.

“Both CDS and CHA have their eyes set on a successful MEGA Show,” said Tina Lynn Mercardo, CEM, associate vice president of Events & Expositions at CHA.

She added, “CDS’ innovative technology is designed to ease the registration process for our attendees and exhibitors. We will be able to offer our constituents exceptional service and demonstrate the show’s value from the very second they register to attend.”

Promotional Products Association International (PPAI) and Experient plan to unify event housing and registration together at The PPAI Expo and Expo East.                                  

For the past three years, Experient has been providing registration and lead services for these events. Combining demographic and behavioral data drived from registration and housing will allow event organizers to see and understand more about their events than ever.

With this data, business decisions can be made that will enhance marketing efforts and result in better guest experiences, according to Experient officials

“Experient has done a great job with our registration and we believe that combining registration and housing will enhance our member experience,” said Darel Cook, PPAI director of expositions & meetings.

He added, “Our ability to create individual experiences through complete data knowledge from combined registration, lead, and housing services separates us from our competition and furthers our goal to make the PPAI Expo and Expo East exceptional and unique events.”

Exhibitor Invites, a service offered by shows to help their exhibitors invite attendees, just scored several new contracts and resigned ones with WEFTEC 2015, PhotoPlus Expo 2015, Enterprise Connect 2016, 2015 International Pool Spa Patio Expo, KBIS 2016, CAMX 2015, AVA 2015 (Association for Vascular Access), 2015 NASS Annual Meeting (North American Spine Society) and GlobalShop 2016.

“Exhibitor Invites is proud to work with these and many other great shows," said Evan Shubin, president and co-founder Exhibitor Invites. "We appreciate all the support these past seven years!”

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Overview: The award-winning Orange County Convention Center (OCCC) goes the extra mile to make every day extraordinary by offering customer service excellence and industry-leading partnerships. From their dedicated in-house Rigging team to their robust Exhibitor Services, The Center of Hospitality brings your imagination to life by helping you host unforgettable meetings and events. With more than 2 million square feet of exhibit space, world-class services and a dream destination, we are committed to making even the most ambitious conventions a reality. In October 2023, the Orange County Board of County Commissioners voted to approve allocating Tourist Development Tax funding for the $560 million Phase 5A completion of the OCCC. The Convention Way Grand Concourse project will include enhancements to the North-South Building, featuring an additional 60,000 square feet of meeting space, an 80,000- square-foot ballroom and new entry to the North-South Building along Convention Way. “We are thrilled to begin work on completing our North-South Building which will allow us to meet the growing needs of our clients,” said OCCC Executive Director Mark Tester. “As an economic driver for the community, this project will provide the Center with connectivity and meeting space to host more events and continue to infuse the local economy with new money and expanding business opportunities.” Amenities: The Center of Hospitality goes above and beyond by offering world-class customer service and industry-leading partnerships. From the largest convention center Wi-Fi network to custom LAN/WAN design, the Center takes pride in enhancing exhibitor and customer experience.  The OCCC is the exclusive provider of electricity (24-hour power at no additional cost), aerial rigging and lighting, water, natural gas and propane, compressed air, and cable TV services. Convenience The Center is at the epicenter of the destination, with an abundance of hotels, restaurants, and attractions within walking distance. Pedestrian bridges connect both buildings to more than 5,200 rooms and is within a 15-minute drive from the Orlando International Airport. The convenience of the location goes hand-in-hand with top notch service to help meet an event’s every need. Gold Key Members The OCCC’s Gold Key Members represent the best of the best when it comes to exceptional service and exclusive benefits for clients, exhibitors and guests. The Center’s Gold Key memberships with Universal Orlando Resort, SeaWorld Orlando and Walt Disney World greatly enhance meeting planner and attendee experiences offering world-renowned venues, immersive experiences and creative resources for their events. OCCC Events: This fiscal year, the OCCC is projected to host 168 events, 1.7 million attendees, and $2.9 billion in economic impact.  The Center’s top five events during their 2022-2023 fiscal year included:  AAU Jr. National Volleyball Championships 2023 200,000 Attendees $257 Million in Economic Impact MEGACON 2023 160,000 Attendees $205 Million in Economic Impact Open Championship Series 2023 69,500 Attendees $89 Million in Economic Impact Sunshine Classic 2023 42,000 Attendees $54 Million in Economic Impact Premiere Orlando 2023 42,000 Attendees $108 Million in Economic Impact