Building an Effective Event Security Strategy: 9 Takeaways from SISO Webinar

May 15, 2025

Trade show security requires more than just hiring guards, setting up checkpoints, and installing cameras––it requires a strategic and adaptable approach. To equip show organizers with practical, scalable security frameworks to help protect attendees, exhibitors, and staff from evolving threats, the Society of Independent Show Organizers (SISO) recently hosted a safety and security webinar, “From Risk to Readiness: Building Event Security That Holds Under Pressure.”  

Featuring insights from four industry executives––including Mike Carlucci, COO, Clarion Events; Mike Grant, senior vice president, operations, RX Global; Dan Donovan, founder and managing partner, Stratoscope/Ingressotek/Stratoscope K9; and Freddie Peterson, general manager, Miami Beach Convention Center––the Special Interest Group (SIG) session explored risk assessment, real-world security applications, and crisis response tactics, and provided attendees with insights and best practices for implementing effective security measures at every level of experience and budget. 

We attended the webinar and compiled a curated list of nine takeaways to help organizers create a robust, comprehensive security strategy for trade shows. 

Start Early with Pre-Planning 

  • Begin security planning months in advance, not days before the event 
  • Integrate security considerations into initial event design and layout 
  • Include security teams in early floor plan discussions to optimize access points and crowd flow 
  • Conduct thorough site-specific assessments considering event type and scale; audience and exhibitor profiles; speaker/keynote requirements; local geopolitical climate 

“[Effective event security is] all about pre-planning,” Peterson said. “It just shouldn’t be three days before the event that you’re starting to look at your security plan––it’s what you do months or a year in advance, leading up to your event.” 

SISO webinar
Freddie Peterson, MBCC

Implement a Layered Security Approach 

Conduct a risk assessment that includes: 

  • Evaluating potential threats specific to your event 
  • Considering protest activities and social climate 
  • Assessing choke points and vulnerabilities 
  • Rating your event’s security needs systematically 

“I would look at [risk assessment] in five buckets,” Peterson said. “One is a site-specific assessment, considering the event type, the audience profile, exhibitor profile, guests, session, speakers, keynotes, etc. And then, the geopolitical and social climate – it’s super important to take that into account.  

He continued, “Consider risks, not only from the center, but from the hotels to the venue. Look at what is going on in the local community, whether attendees are walking or taking shuttles, etc., so you’re ensuring more of a holistic approach to safety.” 

Collaborate with Stakeholders 

Partner with: 

  • Local law enforcement 
  • Fire and rescue teams 
  • Convention center security 
  • Hotel partners 
  • Destination management organizations 
  • Convention and visitors bureaus 

“You’re bringing your event to a city, and maybe you’re coming year after year, so you have the power to put the pressure on in the nicest way possible,” Donovan said. “You can say, ‘We’re bringing this economic impact [to your destination] year over year...we need your help.” 

SISO webinar
Dan Donovan, Stratoscope

Recommendations for access control and credentialing included: 

  • Implementing robust badge systems for attendees 
  • Verifying credentials for all staff, including temporary workers 
  • Controling back-of-house access points 
  • Considering using AI and biometric technologies where appropriate 

Optimize Your Security Investment 

Devise a “Smart Budget” that includes intelligent tracking, goal-based planning, and flexible allocation:

  • Focus on management oversight of security personnel 
  • Add senior security coordinators to supervise contracted guards 
  • Invest in proper credentialing systems 
  • Consider modern screening technologies 

Implement cost-effective measures by: 

  • Utilizing existing venue surveillance systems 
  • Leveraging local law enforcement resources 
  • Implementing clear communication protocols 
  • Creating detailed incident response plans 

Create a Communication Framework 

Establish clear protocols by: 

  • Defining decision-making chains 
  • Creating unified communication strategies 
  • Identifying key stakeholders for emergency responses 
  • Developing pre-planned response scenarios 
SISO webinar
Mike Carlucci, Clarion

Build a response team by: 

  • Designating incident assessment teams 
  • Defining roles and responsibilities 
  • Including venue management in planning 
  • Establishing communication channels with local authorities 

“Ensure that your security plans are integrated and not just transactional,” Peterson said. “Integrate them into everything you need to do, and this includes staff being fully informed and prepared.”  

Consider the Attendee Experience 

Key considerations include: 

  • Designing security measures that don’t disrupt event flow 
  • Planning entry points to minimize congestion 
  • Communicating security measures positively 
  • Remembering that most attendees now expect and appreciate visible security 

“Most attendees, whatever type of show we’re doing, expect [security],” Donovan said. “And if they’re coming to a show and looking around and not seeing evidence of that, they may not feel so good about that [event] anymore. You change the whole guest experience by applying a security layer to the event that they expect and want.” 

Prepare for Common Challenges 

SISO webinar
Mike Grant, RX Global

Be ready for: 

  • Protest activities 
  • Medical emergencies 
  • Crowd management issues 
  • Natural disasters 
  • Cyber security threats 
  • Weapons concerns 

Best Practices for Implementation 

Here are six recommendations from the speakers: 

  1. Map out movement patterns and identify coverage gaps 
  2. Create comprehensive risk assessments 
  3. Develop unified communication strategies 
  4. Train staff thoroughly on emergency procedures 
  5. Test and practice response scenarios 
  6. Review and update plans regularly 

Final Tips 

The speakers shared these additional tips: 

  • Document all security procedures and protocols 
  • Regularly update emergency response plans 
  • Maintain open communication with all stakeholders 
  • Stay informed about local conditions and potential threats 
  • Consider conducting table-top exercises with key team members 

Event security is not just a checklist item; it’s an ongoing, collaborative effort among all stakeholders that requires constant attention and adaptation. Think of it as creating invisible layers of protection that work in harmony – your attendees might not spot them, but they’ll feel more confident knowing they’re there.  

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MGM Resorts is committed to fostering an inclusive and diverse culture, not just among employees and guests but also within its supply chain. The company prioritizes procuring goods and services from businesses owned by minorities, women, veterans, people with disabilities, LGBTQ individuals and those facing economic disadvantages. This commitment is integral to MGM Resorts' global procurement strategy.    Through its voluntary supplier diversity program, MGM Resorts actively identifies and connects certified diverse-owned suppliers to opportunities within its supply chain. The company is on track to spend at least 15% of its biddable procurement with diverse-owned businesses by 2025, demonstrating that supplier diversity is not only a social responsibility but also a strategic business imperative.    Supplier diversity isn’t just the right thing to do – it’s good for business. A diverse supply chain allows access to a broader range of perspectives and experience, helping to drive innovation, entrepreneurship and resilience, while strengthening communities. At MGM Resorts, engaging diverse suppliers ensures best-in-class experiences for guests and clients. Supplier diversity ensures a more resilient supply chain while supporting economic development in the communities in which it operates.   The impact of MGM Resorts' supplier diversity initiatives is significant. In 2023, these efforts supported over 3,500 jobs across more than 30 states, contributed over $214 million in income for diverse-owned businesses and generated more than $62 million in tax revenue. The story extends beyond the numbers – it reflects the tangible benefits brought to small and diverse-owned businesses, fostering economic empowerment in their communities.    MGM Resorts also supports the development and business skills of diverse-owned businesses through investment, mentorship and education. Through the MGM Resorts Supplier Diversity Mentorship Program, the company identifies, mentors and develops diverse-owned businesses to fill its future pipeline, while providing businesses with tools and resources to empower and uplift. Since 2017, the program has successfully graduated 105 diverse-owned businesses and is on track to achieve its goal of 150 graduates by 2025.     MGM Resorts’ commitment to supplier diversity not only enhances its business operations but also plays a crucial role in uplifting communities and fostering economic development. This approach reinforces the idea that diversity is a powerful driver of innovation and resilience, benefiting both the company and the wider community.