News

Aug 16, 2015
There are lots of reasons why event-technology companies fall by the wayside in the customer service department. Sometimes, they grow too fast and take on more clients than they can handle. Other times, they change strategies and your type of business is no longer a priority. No matter what the reason is, great customer service is the ultimate differentiator among competing companies. Here’s how to tell when your solution provider has moved on without you. Unanswered phone calls. If you’ve left multiple voice mail messages or your emails never receive a response, either your… more
Aug 16, 2015
There are lots of reasons why event-technology companies fall by the wayside in the customer service department. Sometimes, they grow too fast and take on more clients than they can handle. Other times, they change strategies and your type of business is no longer a priority. No matter what the reason is, great customer service is the ultimate differentiator among competing companies. Here’s how to tell when your solution provider has moved on without you. Unanswered phone calls. If you’ve left multiple voice mail messages or your emails never receive a response, either your… more
Aug 13, 2015
Detroit recently savored the long-overdue limelight when 5,300 attendees took in all that the city has to offer at the 2015 American Society of Association Executives’ (ASAE) 2015 Annual Meeting & Exposition, held Aug. 8-11 at the newly renovated Cobo Center. “(Fifty-three hundred attendees) is a great number for us,” said ASAE President and CEO John H. Graham, IV, FASAE, CAE.  “The number is consistent with the past five years. We are delighted!” From the opening night party at The Henry Ford Museum that was filled with automotive history and music from acts like “The… more
Aug 11, 2015
Two hundred attendees experienced the best that Dallas has to offer during three days of networking and education at the Society of Independent Show Organizers’ 2015 SISO Leadership Conference, held Aug. 3-5. “Dallas as a destination should be considered by anyone in the industry,” said Lew Shomer, SISO’s executive director. He added, “We put a program together to encourage young professionals to become leaders. The content was directed toward them, and we achieved that goal.” The opening night party kicked off with attendees heading over to the world-famous Gilley’s, where they donned… more
Aug 11, 2015
Organised by China International Exhibitions, ProPak China (The International Processing and Packaging Exhibition) ran from 15th to 17th July. The exhibition attracted 733 companies from 27 countries and regions. The largest group of independent exhibitors came from China. The show drew a total of 17,322 visitors, with over 88% of them from China. There were also nearly 2,000 visitors from 77 different international markets. The largest groups were from Korea and followed by India. The event also featured a Business Matching Programme helping foreign visitors to identify relevant companies… more
Aug 11, 2015
The eighth edition of Secutech Vietnam will open its doors Aug. 18-20 at the Saigon Exhibition and Convention Center in Ho Chi Minh City, Vietnam. Organized by Messe Frankfurt New Era Business Media Ltd, the annual show is widely-renowned as the country’s leading trade fair for the security, fire and safety industry. The three-day event will kick off with the participation of 110 exhibitors from 11 countries and regions, occupying 4,500 square meters of exhibition space. Registered brands include Avigilon, Bao Toan, DH, Flir, Optex, Dahua, Hikvision, HiMaxTruongxua, HIP, Le Phat, Lilin,… more
Aug 11, 2015
Walking the packed showfloor for the American Society of Association Executives’ Annual Meeting, held this week at Detroit’s Cobo Center, it was abundantly clear that the busiest booths, by far, were ones that created a really fun, engaging attendee experience. Some booths went for the straight up business approach with salespeople standing at the ready to talk with customers about the company’s latest offerings, other booths had the traditional promotional items – stuffed animals, pens, water bottles, etc. – and others stepped it up a notch. At the Visit Milwaukee booth, they decided to show… more
Aug 11, 2015
Hong Kong Trade Development Council (HKTDC) will organise its Food Expo and Home Delights Expo – both opening on 13th August and through 17th August at Hong Kong Convention and Exhibition Centre (HKCEC). Meanwhile, HKTDC will also collocate two other events – Hong Kong International Tea Fair and International Conference & Exhibition of the Modernization of Chinese Medicine & Health Products (ICMCM) which will be held from 13th to 15th August – also at HKCEC. More than 1,600 exhibitors are set to participate in the four events – with over 1,100 exhibitors participating in the Food Expo… more
Aug 11, 2015
NürnbergMesse China officially has been under new management since July. Darren Guo, already interim managing director since March, now will occupy the position permanently. “Darren Guo has had a bond with NürnbergMesse from the start of his career”, said Dr. Roland Fleck and Peter Ottmann, the CEOs of the NürnbergMesse Group. “His linguistic and inter-cultural expertise make him the optimal connecting link between Nuremberg and Shanghai.” From 2011 to February 2015, in his capacity as International Sales & Business development manager Asia Pacific, Guo was responsible to a key extent for… more
Aug 11, 2015
Meet Taiwan has organised roadshows in Bangkok, Kuala Lumpur and Singapore, to promote Taiwan as a key MICE destination for corporate meeting planners and key product suppliers in Southeast Asia. The roadshow highlights the diversity of options which can help planners to create programmes and packages according to their clients’ needs. The promotional focus of these roadshows is “Asia Super Theme” – it is sponsored by the Taiwan Bureau of Foreign Trade and implemented by the Taiwan External Trade Development Council (TAITRA) with the aim of positioning Taiwan as a desirable business event… more
Partner Voices
  MGM Resorts is renowned for its exceptional service and diverse venue options across Las Vegas, Detroit, Springfield, National Harbor, Biloxi, and Atlantic City, providing flexible spaces for meetings of any size. Beyond these offerings, MGM Resorts distinguishes itself through a strong commitment to social responsibility and sustainability, making it an ideal choice for your next meeting.  At the core of MGM Resorts' company values is its platform, "Focused on What Matters," dedicated to meeting customer needs while advancing socially responsible practices. This commitment is evident in several key areas:  Protecting Natural Resources  MGM Resorts is home to industry-leading recycling, renewable electricity and water conservation programs. Some highlights include a cogeneration power plant at ARIA, producing ultra-efficient electricity; one of America’s largest contiguous rooftop solar arrays atop the convention center at Mandalay Bay; and onsite wells that provide water for the celebrated Fountains of Bellagio, avoiding reliance on precious Colorado River water. These efforts and many more save on natural resources while boosting attendee satisfaction.  Committed to Community  Always striving to be good neighbors, MGM Resorts works to avoid food waste and combat food insecurity with the Feeding Forward program. In partnership with local food banks, they safely divert unserved food to food insecure members of the community. Since 2016, over 5 million meals have been provided, highlighting MGM Resorts' commitment to minimizing food waste and addressing community needs.  MGM Resorts supports clients in their responsible-meetings efforts, not only with efficient venues but also waste-reducing décor and signage; sustainable food and beverage options; and outreach to help planners communicate sustainability efforts to attendees. What’s more, they offer a Mindful Meetings series that puts attendee wellness first—through fitness and mindfulness activities, and in give-back events with local charity organizations.   Fostering Diversity & Inclusion  To MGM Resorts, a diverse and talented workforce is essential to success. By cultivating innovative strategies that consider multiple perspectives and viewpoints, the company creates an inclusive workplace culture that benefits its employees and community. MGM Resorts takes pride in being a welcoming home for veterans, individuals with disabilities, people from diverse backgrounds, LGBTQ+ community members, and more. This commitment to inclusion is reflected in the company's recruitment and hiring practices and its social responsibility initiatives. From the workplace to the community, MGM Resorts' commitment to diversity, equity and inclusion remains unwavering, and its efforts continue to create a more equitable and sustainable world for all.  MGM Resorts offers unparalleled service and venue options while standing out for its proactive approach to sustainability and community engagement. Choosing MGM Resorts for your next meeting means aligning with a company that values social responsibility, efficiency, and attendee satisfaction, ensuring a meaningful and impactful event experience.