SXSW Lessons: How Could Brand Activations Transform the Trade Show Experience?

March 13, 2019

Sitting on your trade show floor is an exhibitor who is spending quite a bit of money to be there, but he or she may be thinking, “For this type of investment, I could be doing an amazing brand activation out of the confines of this booth.”

Or, “We really would like our products to be seen by our end-users, the consumers, but they aren’t allowed into this show.”

As a result, some shows are losing major exhibitors, such as E3 — the big video gaming show held annually in Los Angeles that’s had several major gaming companies drop out wanting to use their marketing dollars in other ways.

A trip to the annual South by Southwest (SXSW) event held every year in Austin, Texas, is a golden opportunity to see why crowds flock to brand activations, and for traditional trade show organizers to consider how they can create the same buzz for exhibitors at their shows.

At SXSW, for example, none of the big brands that had activations were at the actual SXSW trade show. They were in alternative venues in the downtown area around Austin Convention Center.

How about this: What if you sold a “brand activation package” to your exhibitors that included space on the showfloor, but also gave them the opportunity to transform some of that empty meeting space in the center into a brand experience around which they can create buzz and invite key current and potential buyers?

Most the SXSW brand activations not inside the center are promoted through SXSW, so likely there is some fee involved to hold a “sanctioned” event that’s then promoted to all attendees.

This could be done at any show and it has a two-fold benefit. Those brands are holding great events somewhere away from the show regardless, so why not be a part of it and boost the overall event? In addition, attendees expect events to be more than just the up-and-down aisles of a trade show floor these days.

Here's another not-so-crazy idea: SXSW allows the public into brand activations as well. That way, they create even more buzz, and the actual consumer of the product gets to be a part of it.

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Shows could do this with a little imagination. It would be easy for an off-site event if registration was required before and it was first-come, first-serve — but if there was an amazing brand activation at the center off the showfloor in a meeting space or ballroom area, the same could be done.

The bottom line is, attendees want and expect more from the experience they currently are getting at a lot of trade shows. They don’t want to be confined to the same old showfloor experience; they want to engage in fun, memorable, exciting moments while they are at the event. Events like SXSW can inspire us to do better.

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MGM Resorts is committed to fostering an inclusive and diverse culture, not just among employees and guests but also within its supply chain. The company prioritizes procuring goods and services from businesses owned by minorities, women, veterans, people with disabilities, LGBTQ individuals and those facing economic disadvantages. This commitment is integral to MGM Resorts' global procurement strategy.    Through its voluntary supplier diversity program, MGM Resorts actively identifies and connects certified diverse-owned suppliers to opportunities within its supply chain. The company is on track to spend at least 15% of its biddable procurement with diverse-owned businesses by 2025, demonstrating that supplier diversity is not only a social responsibility but also a strategic business imperative.    Supplier diversity isn’t just the right thing to do – it’s good for business. A diverse supply chain allows access to a broader range of perspectives and experience, helping to drive innovation, entrepreneurship and resilience, while strengthening communities. At MGM Resorts, engaging diverse suppliers ensures best-in-class experiences for guests and clients. Supplier diversity ensures a more resilient supply chain while supporting economic development in the communities in which it operates.   The impact of MGM Resorts' supplier diversity initiatives is significant. In 2023, these efforts supported over 3,500 jobs across more than 30 states, contributed over $214 million in income for diverse-owned businesses and generated more than $62 million in tax revenue. The story extends beyond the numbers – it reflects the tangible benefits brought to small and diverse-owned businesses, fostering economic empowerment in their communities.    MGM Resorts also supports the development and business skills of diverse-owned businesses through investment, mentorship and education. Through the MGM Resorts Supplier Diversity Mentorship Program, the company identifies, mentors and develops diverse-owned businesses to fill its future pipeline, while providing businesses with tools and resources to empower and uplift. Since 2017, the program has successfully graduated 105 diverse-owned businesses and is on track to achieve its goal of 150 graduates by 2025.     MGM Resorts’ commitment to supplier diversity not only enhances its business operations but also plays a crucial role in uplifting communities and fostering economic development. This approach reinforces the idea that diversity is a powerful driver of innovation and resilience, benefiting both the company and the wider community.