How to Leverage an Online Community for Year-Round Engagement

October 29, 2019

Trade shows and events have long been the premiere place to engage audiences, connect with constituents and develop meaningful relationships with other industry professionals. The face-to-face aspect of events can’t be replaced, but event engagement is traditionally limited to the actual on-site activities. That begs the question, how can you create an event that doesn’t end on the final day of the show? An online community can help you do just that. 

An event-based community gives event organizers, attendees, exhibitors and sponsors a place to centralize their communication during the offseason. Let’s explore some of the opportunities it presents for a show.

Audience Interests, Trends and Industry Updates

The exhibitors and attendees at your show have a deep knowledge of topics within their industry verticals. Facilitating conversation within your online community helps you stay on top of these trends and share your expertise. You’ll be able to create your own discussion topics and posts to drive conversation while engaging directly with your event audience.

The best part about your event community is your members. With the ability to assign levels to different community members, community managers can create member moderators that continue the discussion throughout the year. For example, moderators can maintain discussions on how to maximize booth visibility, activations to entice attendees or topics that are related to your specific industry. Having a pulse on the concerns and questions posed by members of your community will allow you to make informed decisions about the future of various industry verticals.

Increased Sponsor Visibility and Revenue

With an online community, sponsor visibility is extended to your online platform. Not only do your existing sponsors enjoy more opportunities to connect with your audience directly, you have additional sponsorships to sell. New digital advertising opportunities enable a new source of bottom line revenue and sponsors are treated to year-round visibility with your audience. 

Consider how you might leverage digital packages on your community platform to generate additional revenue or maximize the value in existing sponsorship levels.

New Attendee and Exhibitor Promotion

No one knows the value of your show better than your exhibitors and attendees. They’re the boots on the ground and among your best resources for attracting new audience members to your show. The online event community creates a direct connection between your current audience and the prospective newcomers.

 

As a product consultant with Personify, Benjamin works closely with our Personify Community solution to build, maintain and engage online communities with members and constituents from associations, events and nonprofits around the United States.

 

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Partner Voices
MGM Resorts is committed to fostering an inclusive and diverse culture, not just among employees and guests but also within its supply chain. The company prioritizes procuring goods and services from businesses owned by minorities, women, veterans, people with disabilities, LGBTQ individuals and those facing economic disadvantages. This commitment is integral to MGM Resorts' global procurement strategy.    Through its voluntary supplier diversity program, MGM Resorts actively identifies and connects certified diverse-owned suppliers to opportunities within its supply chain. The company is on track to spend at least 15% of its biddable procurement with diverse-owned businesses by 2025, demonstrating that supplier diversity is not only a social responsibility but also a strategic business imperative.    Supplier diversity isn’t just the right thing to do – it’s good for business. A diverse supply chain allows access to a broader range of perspectives and experience, helping to drive innovation, entrepreneurship and resilience, while strengthening communities. At MGM Resorts, engaging diverse suppliers ensures best-in-class experiences for guests and clients. Supplier diversity ensures a more resilient supply chain while supporting economic development in the communities in which it operates.   The impact of MGM Resorts' supplier diversity initiatives is significant. In 2023, these efforts supported over 3,500 jobs across more than 30 states, contributed over $214 million in income for diverse-owned businesses and generated more than $62 million in tax revenue. The story extends beyond the numbers – it reflects the tangible benefits brought to small and diverse-owned businesses, fostering economic empowerment in their communities.    MGM Resorts also supports the development and business skills of diverse-owned businesses through investment, mentorship and education. Through the MGM Resorts Supplier Diversity Mentorship Program, the company identifies, mentors and develops diverse-owned businesses to fill its future pipeline, while providing businesses with tools and resources to empower and uplift. Since 2017, the program has successfully graduated 105 diverse-owned businesses and is on track to achieve its goal of 150 graduates by 2025.     MGM Resorts’ commitment to supplier diversity not only enhances its business operations but also plays a crucial role in uplifting communities and fostering economic development. This approach reinforces the idea that diversity is a powerful driver of innovation and resilience, benefiting both the company and the wider community.