A Six Point Checklist for Success at ExhibitorLive

February 20, 2018

Peter Gillett

Peter Gillett is CEO of Zuant where he’s responsible for driving product development and client roll-outs of the company’s award-winning Mobile Lead Capture app across U.S. corporations. An entrepreneur and innovator, Peter created the world’s first web-based CRM system funded by Lucent Technologies in the 1990s.

Exhibiting at ExhibitorLive provides the opportunity to unleash your most creative skills to promote and exhibit your products and services to a receptive audience that is excited about new stuff!

As you prepare during the show countdown, it’s odd to know that you probably have the same feelings as your clients as they prepare for their shows. Your default setting is just to turn up, put on a good show and everyone will be happy!

We quickly snap out of that mode, though, because this is the one show that delivers the perfect audience. In fact, it’s a tonic because those investing in attending the conference sessions as part of the whole CTSM training program are those who are hungry for new ideas to put into practice. And that’s a unique value proposition for us.

There are many event tech shows around the world where we’ve exhibited but they all obsess on showcasing the latest and greatest technology for event organizers to use. These events have scant regard for the needs of the companies exhibiting at these hugely expensive shows – ironically, the same guys who are paying for it all!

This will be our fourth year exhibiting at ExhibitorLive, so we speak from experience when we say to first consider your booth presence.

There are some absolutely stunning booth designs produced by the exhibiting exhibition contractors, and so they should be. But this means that even without those budgets, it’s still extremely important to come up with something updated and professional. As this is our main show, it made sense for us to work with a local Vegas contractor, Steelhead, who came up with a fresh look. If you plan on exhibiting regularly at this show, it’s important to keep the same design, albeit with a few subtle improvements each year, so people start to remember you.

Below is our checklist for success at ExhibitorLive, focusing on a few things to do really well in order to maximize impact:

 

  1. Leverage your investment in ExhibitorLive via relevant database communication. Six months out, decide who you’re talking with in your CRM database and split them into existing clients and prospects so that they can be targeted with versions of a regular countdown sequence. Do this at least three months prior to the show to make sure that they come to see you if they are attending.Even if they’re not attending, this builds excitement and ensures that people can click through to a web form to make contact with you. The show becomes a trigger event for prospects and customers and no one feels left out.

 

  1. Encourage the decision-making process with incentives. We sell an enterprise-wide system at a busy time of year, so we offer a 20 percent signup discount at the show, which is valid six weeks after the show. This keeps the sales momentum running, our brand top of mind and curtails decision-making drift!

 

  1. Make the booth visit memorable and worth their while. Each order we receive is a significant monetary investment for our clients, so we make sure to offer some really upscale giveaways for people who take the trouble to visit us.

 

  1. Stand out from the crowd with killer prizes. We always run a prize drawing using a Pick a Winner system halfway through the last day of the exhibition. This ensures we get a good buzz around the booth and the chance to reconnect with people we have seen already. This year we will give away an Apple watch. Enough said.

 

  1. Create brand ambassadors. In today’s eco-friendly world, make sure your swag bag and brochures are reflective of this, first-class and useful. This way your prospects will walk around the show and promote your brand for you, then take swag home to reinforce your message when visiting their local Starbucks!

 

  1. Invest in a mobile lead capture system to track precious leads. In this way, the show becomes an extension of the customer relationship journey. Having this tool empowers your sales team with all the information they need to follow up and close business, long after the booth has been packed away.

 

Have a great show!

​​​​​​

Add new comment

Partner Voices
  MGM Resorts is renowned for its exceptional service and diverse venue options across Las Vegas, Detroit, Springfield, National Harbor, Biloxi, and Atlantic City, providing flexible spaces for meetings of any size. Beyond these offerings, MGM Resorts distinguishes itself through a strong commitment to social responsibility and sustainability, making it an ideal choice for your next meeting.  At the core of MGM Resorts' company values is its platform, "Focused on What Matters," dedicated to meeting customer needs while advancing socially responsible practices. This commitment is evident in several key areas:  Protecting Natural Resources  MGM Resorts is home to industry-leading recycling, renewable electricity and water conservation programs. Some highlights include a cogeneration power plant at ARIA, producing ultra-efficient electricity; one of America’s largest contiguous rooftop solar arrays atop the convention center at Mandalay Bay; and onsite wells that provide water for the celebrated Fountains of Bellagio, avoiding reliance on precious Colorado River water. These efforts and many more save on natural resources while boosting attendee satisfaction.  Committed to Community  Always striving to be good neighbors, MGM Resorts works to avoid food waste and combat food insecurity with the Feeding Forward program. In partnership with local food banks, they safely divert unserved food to food insecure members of the community. Since 2016, over 5 million meals have been provided, highlighting MGM Resorts' commitment to minimizing food waste and addressing community needs.  MGM Resorts supports clients in their responsible-meetings efforts, not only with efficient venues but also waste-reducing décor and signage; sustainable food and beverage options; and outreach to help planners communicate sustainability efforts to attendees. What’s more, they offer a Mindful Meetings series that puts attendee wellness first—through fitness and mindfulness activities, and in give-back events with local charity organizations.   Fostering Diversity & Inclusion  To MGM Resorts, a diverse and talented workforce is essential to success. By cultivating innovative strategies that consider multiple perspectives and viewpoints, the company creates an inclusive workplace culture that benefits its employees and community. MGM Resorts takes pride in being a welcoming home for veterans, individuals with disabilities, people from diverse backgrounds, LGBTQ+ community members, and more. This commitment to inclusion is reflected in the company's recruitment and hiring practices and its social responsibility initiatives. From the workplace to the community, MGM Resorts' commitment to diversity, equity and inclusion remains unwavering, and its efforts continue to create a more equitable and sustainable world for all.  MGM Resorts offers unparalleled service and venue options while standing out for its proactive approach to sustainability and community engagement. Choosing MGM Resorts for your next meeting means aligning with a company that values social responsibility, efficiency, and attendee satisfaction, ensuring a meaningful and impactful event experience.