The Evolution of Event Swag: Insights from the 2024 Swag Report

July 17, 2024

Adrian Speyer

Adrian Speyer is an accomplished marketing and community leader, currently serving as the Vice President of Marketing & Community at CLI, an education and research community focused on empowering customer-centric professionals in their career development. Adrian has successfully collaborated with global brands such as Qualtrics, IBM, Acer, TeamViewer, D2L, Smartsheet, SmartRecruiter and TSIA to enhance their community programs. He is author of The Accidental Community Manager, a comprehensive guide for first-time B2B community builders.

With trade shows and events, almost every detail matters – including the choice of swag. Our curiosity about preferences and deciding factors drove us to gather data and understand this topic more deeply. To that end, we at CLI surveyed more than 250 professionals in North America and Europe to uncover trends and guide marketers in using their swag dollars wisely.

We’re happy to share some of the high-level results here. Overall, we are at a pivotal moment for event planners and marketers alike – where budgets are tight, and attendees are more demanding.

A Shift Towards Sustainability and Practicality

The results clearly showed a significant departure from traditional, often forgettable giveaways. Today’s professionals strongly prefer items that are not only practical but also environmentally friendly. This shift is not merely a trend but a reflection of attendees’ growing consciousness of sustainability and usefulness in the items they receive.

Easily far and away, the safest item to offer event attendees is quality notebooks (which we recommend are made from recycled materials). These items are appreciated for their utility and alignment with the values of a socially responsible audience.

Surprising to some of us who attend lots of events, the interest in clothing items, such as t-shirts and socks, ranks high. Some may complain that they have a ton of these items, but we must remember that it’s not about us so much as about the attendees. This was also a clear takeaway – to remind ourselves to separate our opinions from our preferences and cater to what our attending audience wants.

But that’s not all; there are other considerations at play – maybe not historically considered. For example, we uncovered slight regional variations that revealed how cultural and regional dynamics influence swag preferences. For example, here are the differences between Europe and North America:

2024 Swag Report

Significant shifts also occurred depending on seniority, gender and industry. Each of these will impact what is on your table for attendees, so consider not placing all your eggs in the basket of offering one item only. It was also clear from our research that people expect swag and are concerned about the environment. Donations to charitable causes threaded the needle of keeping everyone happy.

The most important thing we learned is that knowing your event audience demographics will be the most significant determinant of whether you’ll be stuck shipping boxes back to the office or begging folks to take a case of hand sanitizer home with them in their luggage.

We hope you enjoyed these higher-level findings, and if you’re interested in receiving the full report, as well as numerous other research reports and educational resources exclusive to our premium CLI members, you can learn more here.

 

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Partner Voices
MGM Resorts is committed to fostering an inclusive and diverse culture, not just among employees and guests but also within its supply chain. The company prioritizes procuring goods and services from businesses owned by minorities, women, veterans, people with disabilities, LGBTQ individuals and those facing economic disadvantages. This commitment is integral to MGM Resorts' global procurement strategy.    Through its voluntary supplier diversity program, MGM Resorts actively identifies and connects certified diverse-owned suppliers to opportunities within its supply chain. The company is on track to spend at least 15% of its biddable procurement with diverse-owned businesses by 2025, demonstrating that supplier diversity is not only a social responsibility but also a strategic business imperative.    Supplier diversity isn’t just the right thing to do – it’s good for business. A diverse supply chain allows access to a broader range of perspectives and experience, helping to drive innovation, entrepreneurship and resilience, while strengthening communities. At MGM Resorts, engaging diverse suppliers ensures best-in-class experiences for guests and clients. Supplier diversity ensures a more resilient supply chain while supporting economic development in the communities in which it operates.   The impact of MGM Resorts' supplier diversity initiatives is significant. In 2023, these efforts supported over 3,500 jobs across more than 30 states, contributed over $214 million in income for diverse-owned businesses and generated more than $62 million in tax revenue. The story extends beyond the numbers – it reflects the tangible benefits brought to small and diverse-owned businesses, fostering economic empowerment in their communities.    MGM Resorts also supports the development and business skills of diverse-owned businesses through investment, mentorship and education. Through the MGM Resorts Supplier Diversity Mentorship Program, the company identifies, mentors and develops diverse-owned businesses to fill its future pipeline, while providing businesses with tools and resources to empower and uplift. Since 2017, the program has successfully graduated 105 diverse-owned businesses and is on track to achieve its goal of 150 graduates by 2025.     MGM Resorts’ commitment to supplier diversity not only enhances its business operations but also plays a crucial role in uplifting communities and fostering economic development. This approach reinforces the idea that diversity is a powerful driver of innovation and resilience, benefiting both the company and the wider community.