The Rise of the Drive-To Meeting

March 31, 2021

Steven Schumacher

Steven Schumacher is the award-winner director of sales at Discover Dunwoody, a position he has held since 2016. In his role, Schumacher generates leads for the DMO’s partner hotels and works with neighboring visitors’ bureaus on citywide events. 

There is no doubt that the pandemic has changed the way we live our everyday lives. From the way we socialize to the way we work, no aspect of life seems to be left untouched, and business travel is no exception. 

Before COVID-19 had a profound effect on the travel industry, business travelers were hopping on planes each week to meet with coworkers, attend conferences and network at corporate events — then all of that came to a halt. However, meeting planners and business travelers are adapting to the ever-changing environment to continue moving forward and safely meet in-person. One way to do that in 2021 is through drive-to meetings, which provide a way for employees to meet close to home, usually within a five-hour radius.

According to Bureau of Transportation Statistics, U.S. airlines carried 70% fewer passengers in August 2020 than in August 2019. Not only were fewer people traveling for leisure, but business travel was also practically eliminated as employees started working from home and meetings became virtual. While businesses have adapted to continue meeting through video calls, screen fatigue is increasing and desire for human interaction is growing. 

As meeting planners look for safe ways to fulfill companies’ desires for in-person interaction, drive-to meetings are becoming increasingly popular and are set to lead the way as companies ease back into safely gathering during the first half of 2021. Drive-to meetings also can combine with virtual meetings for a hybrid event, where employees meet by region, but have larger sessions with the whole company over a video call. This allows for smaller in-person gatherings with capability to bring the whole company together for important discussions.

Accessibility is vital when selecting a meeting destination, especially now. It has a large impact on attendance, and centrally located destinations with plenty of large drive-in feeder markets are preparing to welcome business travelers with personalized experiences and updated safety protocols. In fact, many of these destinations, including my home of Dunwoody, Georgia, rely on business travelers to bring income to the community. In 2019, 61% of visitors to Dunwoody were business travelers and when this segment disappeared, hotel occupancy plummeted. However, by focusing on playing up geographical convenience and targeting planners and attendees from markets that are in the area’s drive markets, destinations like Dunwoody have the potential to attract those who are ready to meet in-person again.

These smaller, regional meetings that target specific nearby feeder markets are set to be the driving force that will ultimately bring in-person meetings back full force. With vaccination efforts ramping up and case numbers slowly falling, people are ready to meet again, albeit differently than before. Hotels can prepare for meetings before attendees arrive in the destination with a variety of personalized experiences, on-site parking, catering options, contactless check-in and socially distant meeting set-ups. 

One example of a hotel that is seeing an increase in small, drive-to meetings is the Atlanta Marriott Perimeter Center. These types of small group meetings make up the bulk of catering events at the hotel, producing higher checks even though they comprise fewer guests. To continue driving this catering revenue, the hotel is launching more creative menus in late 2021 to accommodate these smaller groups that come for drive-to meetings. 

This hotel also encourages guests to use its mobile app as a contactless way to let the property know about the event, enabling the hotel to anticipate guests’ preferences prior to arrival and make their event special. These types of adjustments make it easy for event and meeting planners to coordinate a safe drive-to meeting and allow for easy collaboration between planners and hotels to meet the desires of their clients.

Destinations across the U.S. will certainly see drive-to meetings be one of the first ways that in-person meetings will recover as companies look for different ways to meet in place of endless video calls. Through embracing smaller, regional meetings, planners can provide the experiences their clients are craving all while reducing risk, making drive-to meetings one of the top choices for 2021 meetings and events.

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Partner Voices
  MGM Resorts is renowned for its exceptional service and diverse venue options across Las Vegas, Detroit, Springfield, National Harbor, Biloxi, and Atlantic City, providing flexible spaces for meetings of any size. Beyond these offerings, MGM Resorts distinguishes itself through a strong commitment to social responsibility and sustainability, making it an ideal choice for your next meeting.  At the core of MGM Resorts' company values is its platform, "Focused on What Matters," dedicated to meeting customer needs while advancing socially responsible practices. This commitment is evident in several key areas:  Protecting Natural Resources  MGM Resorts is home to industry-leading recycling, renewable electricity and water conservation programs. Some highlights include a cogeneration power plant at ARIA, producing ultra-efficient electricity; one of America’s largest contiguous rooftop solar arrays atop the convention center at Mandalay Bay; and onsite wells that provide water for the celebrated Fountains of Bellagio, avoiding reliance on precious Colorado River water. These efforts and many more save on natural resources while boosting attendee satisfaction.  Committed to Community  Always striving to be good neighbors, MGM Resorts works to avoid food waste and combat food insecurity with the Feeding Forward program. In partnership with local food banks, they safely divert unserved food to food insecure members of the community. Since 2016, over 5 million meals have been provided, highlighting MGM Resorts' commitment to minimizing food waste and addressing community needs.  MGM Resorts supports clients in their responsible-meetings efforts, not only with efficient venues but also waste-reducing décor and signage; sustainable food and beverage options; and outreach to help planners communicate sustainability efforts to attendees. What’s more, they offer a Mindful Meetings series that puts attendee wellness first—through fitness and mindfulness activities, and in give-back events with local charity organizations.   Fostering Diversity & Inclusion  To MGM Resorts, a diverse and talented workforce is essential to success. By cultivating innovative strategies that consider multiple perspectives and viewpoints, the company creates an inclusive workplace culture that benefits its employees and community. MGM Resorts takes pride in being a welcoming home for veterans, individuals with disabilities, people from diverse backgrounds, LGBTQ+ community members, and more. This commitment to inclusion is reflected in the company's recruitment and hiring practices and its social responsibility initiatives. From the workplace to the community, MGM Resorts' commitment to diversity, equity and inclusion remains unwavering, and its efforts continue to create a more equitable and sustainable world for all.  MGM Resorts offers unparalleled service and venue options while standing out for its proactive approach to sustainability and community engagement. Choosing MGM Resorts for your next meeting means aligning with a company that values social responsibility, efficiency, and attendee satisfaction, ensuring a meaningful and impactful event experience.