Authentic In-booth Engagement Creates Buzz on Healthcare Convention & Exhibitors Association’s Showfloor

June 22, 2014

It’s one thing to build an amazing booth and have the most personable, experienced salespeople possible standing in it, hoping that attendees stop by to check out everything your company has to offer; but it’s a whole other thing to actually do something truly experiential that not only creates a buzz, but also real engagement with possible buyers.

There were several companies at the Healthcare Convention & Exhibitors Association’s recent annual meeting and exhibition, held this week at the Cleveland Convention Center that thought out-of-the-box and made an impression on attendees, many of whom were corporate exhibitors, in more ways than one.

Derse did something very unique and memorable when they sent a pre-event email out asking people to stop by and pick up a special personalized gift in their booth.

Once people got there, there was a few hundred little glass bottles tied to a wall with attendee’s names attached and a message inside.

The message asked people to write down one future personal and professional goal and those answers would be sent back to that individual in two years’ time to see how they were doing. Once the questions were completed, attendees received a gift as well, such as a Starbucks card.

Did it work? Sure did, with people surrounding the booth and creating real interaction with Derse salespeople in the process.

“We wanted to create a more meaningful engagement,” said Susan Reise from Derse’s marketing team.

She added, “We are a face-to-face marketing agency, and we can also help our clients create this kind of experience at their events.”

Over at the Global Experience Specialists’ booth, they had Chef Homaro Cantu from Chicago’s famed Moto Restaurant doing a demo on “the art and science of engagement” (the company’s tagline) with “smart food.”

Attendees were given a small “miracle berry” tablet to place on their tongues that Cantu said would change the flavor of anything sour to sweet – lemon squeezed on Greek plain yogurt transformed into delicious cheesecake and a lime magically tasted just like a sweet orange.

“We want to create healthy junk food,” Cantu said, adding that sugar doesn’t necessarily need to be in our diets.

To encourage people to experiment with cooking on their own, attendees were given GES-branded spatulas and tins of different types of seafood, meat and poultry rubs.

Live Marketing had the opposite idea about sugar, and its booth was packed with bins of candy that were coordinated with the company’s four key ways they want to engage with their clients – authentically, creatively, differently and passionately, said Ryan McArdle-Jaimes, strategic account executive.

“The candies people pick represent how they can engage their attendees in different ways,” he added.

The Access TCA booth also drew people in with its bright colors and bins packed with pressed flower cutouts that actually were wildflower seeds.

Each attendee was handed a little packet and encouraged to pick a few different colored flower cutouts to take home with them.

Maddie Ogren, account manager at the company, said, “People really like the idea. It’s something a little different. It’s one thing that they can take home with them.”

Add new comment

Partner Voices
One of the most iconic names on the Las Vegas Strip just got an upgrade. Mandalay Bay has everything that your business needs from a refreshed convention space designed to inspire productivity and creativity, to an impressive selection of world-class restaurants and amenities. If you're looking for a venue that's both inviting and innovative, you have to be here. New Wave Experiences Mandalay Bay continues to invest in a new wave of enhancements both in the convention space and within the resort as a whole. New restaurant openings including Orla by Michael Mina, drawing inspiration from the award-winning chef’s childhood in Egypt and with flavors and décor inspired by the spices found in markets common to coastal Mediterranean towns, as well as Caramá by Wolfgang Puck, bringing the essence of Italy and spirit of Wolfgang into one concept, are recent additions. The Four Seasons Hotel Las Vegas also experienced a recent remodel of all 424 rooms. Swingers, a high-end, adults-only golf and entertainment concept will debut in Fall 2024. Enhanced Technology Creating a truly effective conference venue requires careful thought into what a business needs: the right technology, capacity, and inspiration to bring ideas to the next level. As part of the resort’s refresh, Mandalay Bay implemented state-of-the-art technology upgrades, installing cutting-edge Cat6A Ethernet cabling throughout the convention center. This advancement doubles the frequency of data transmission, enabling lightning-fast speeds up to 9400% faster. The convention center now boasts 11 dynamic digital walls, spanning up to 24' x 13', strategically positioned for brand placements, sponsorships and targeted event messaging. Additionally, attendees can benefit from 20 double-sided 55" mobile flexible display units, facilitating effortless navigation to meeting rooms and events. RFID locks were installed on all meeting room doors, and over 200 motion detection cameras have been placed throughout the space. Refreshing New Design & Fine Art The newly remodeled convention space provides a bright and vibrant atmosphere that complements Mandalay Bay's tropical-inspired brand. Featuring white-washed walls and ceilings adorned with bold floral patterns in cerulean and coral tones, the space is complemented by warm walnut accent walls. In addition to the redesign of all pre-function spaces, meeting rooms and ballrooms, Mandalay Bay's 1 million square feet of exhibit space has undergone a rejuvenation, including new paint, covered pillars and relocated strobe lights. Sustainable Spectacles Mandalay Bay is committed to Focused on What Matters and creating more responsible meetings. Refillable water stations all available around the resort, cutting unnecessary plastic usage from single-use bottles. The Mandalay Bay campus’ recent upgrades represent a bold step forward in redefining the Las Vegas experience. With a focus on innovation, sustainability, and unparalleled service, Mandalay Bay sets a new standard for excellence in business hospitality. Whether you're seeking cutting-edge conference facilities, world-class dining options, or simply a luxurious retreat, an unparalleled meeting experience awaits.