Was That a success? I Think So?

February 8, 2015

Often we get sucked into tracking the obvious measures of success for an event (e.g. Likes, Followers, Opens, Visitors, etc.). However, we should be asking ourselves, “Does this really matter to us?”  Do you really care if you have 10,000 likes on your Facebook page if those likes came from 10 year olds who will never attend your event? Probably not.

Keeping your business goals in mind will help you uncover the metrics that do matter to you. Do you just want live bodies in the seats or do you want engagement and interaction from the audience?  The number of attendees may not matter, but the number of questions and discussions started during a session could be very valuable in measuring the success of a session or guest speaker event.

Once you figure out what you would like to measure, you can put tools in place to capture this data.  Often we are so busy worrying about planning for an event, creating a marketing campaign or making a deadline that we never think about how we will know if the event is a success in the end. 

Thinking about this after the fact is too late. How to measure success should be discussed in the early stages of planning an event. Then the proper measurement tools and analytics can be put in place to track your predetermined success factors. 

However, tracking data doesn’t have to be a daunting task. If you are using event management software, a lot of data may already be collected about your exhibitor and attendee activities. You may be able to customize visual dashboards to show you how many exhibitors are updating their booth profiles, buying sponsorships and engaging with attendees. All of the collected data and dashboard summaries can provide insight on how your booth sales process, sponsorship sales and marketing campaigns are doing. 

Your system may also offer Google analytics tracking that can allow you to see where exhibitors and attendees are going on your website (and mobile app), along with how they are engaging on it.  This can be infinitely helpful in determining what type of content and tools are important to them.

There are many tools available for tracking data, including tools for tracking all of your social media activity. Determining what specific data will correctly measure your event’s success is crucial when it comes to selecting the best event management solution.  Make sure this is an essential step when setting your business goals.

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Partner Voices
MGM Resorts is committed to fostering an inclusive and diverse culture, not just among employees and guests but also within its supply chain. The company prioritizes procuring goods and services from businesses owned by minorities, women, veterans, people with disabilities, LGBTQ individuals and those facing economic disadvantages. This commitment is integral to MGM Resorts' global procurement strategy.    Through its voluntary supplier diversity program, MGM Resorts actively identifies and connects certified diverse-owned suppliers to opportunities within its supply chain. The company is on track to spend at least 15% of its biddable procurement with diverse-owned businesses by 2025, demonstrating that supplier diversity is not only a social responsibility but also a strategic business imperative.    Supplier diversity isn’t just the right thing to do – it’s good for business. A diverse supply chain allows access to a broader range of perspectives and experience, helping to drive innovation, entrepreneurship and resilience, while strengthening communities. At MGM Resorts, engaging diverse suppliers ensures best-in-class experiences for guests and clients. Supplier diversity ensures a more resilient supply chain while supporting economic development in the communities in which it operates.   The impact of MGM Resorts' supplier diversity initiatives is significant. In 2023, these efforts supported over 3,500 jobs across more than 30 states, contributed over $214 million in income for diverse-owned businesses and generated more than $62 million in tax revenue. The story extends beyond the numbers – it reflects the tangible benefits brought to small and diverse-owned businesses, fostering economic empowerment in their communities.    MGM Resorts also supports the development and business skills of diverse-owned businesses through investment, mentorship and education. Through the MGM Resorts Supplier Diversity Mentorship Program, the company identifies, mentors and develops diverse-owned businesses to fill its future pipeline, while providing businesses with tools and resources to empower and uplift. Since 2017, the program has successfully graduated 105 diverse-owned businesses and is on track to achieve its goal of 150 graduates by 2025.     MGM Resorts’ commitment to supplier diversity not only enhances its business operations but also plays a crucial role in uplifting communities and fostering economic development. This approach reinforces the idea that diversity is a powerful driver of innovation and resilience, benefiting both the company and the wider community.