Generative AI Tool MindOS Set to Simplify Event Management
April 12, 2023
Conference and trade show organizers often experience high volumes of routine questions from attendees in the months and days before their events, just as the organizer is the busiest with logistics and production work. With all the recent hype around generative AI tools like ChatGPT, it’s worth exploring how generative AI can help event organizers. Mindverse, the developers of MindOS, have created a generative AI tool that has big potential in the MICE industry.
This tool lets organizers create customized AI beings that can serve as chatbots and virtual assistants to answer commonly asked attendee questions. MindOS is entering its closed beta launch, and it welcomes event industry users and thought leaders to join for a free beta license to experience MindOS for themselves.
How Does MindOS’s Generative AI Help Companies in the Hospitality Industry?
MindOS’s versatile generative AI assistants can help companies in the events and trade show industry in several ways:
- Quick answers for attendees: MindOS provides instant answers to common questions from attendees so that producers don’t lose valuable time sending template emails and resending manuals.
- Prevent the avalanche of last minute emails: In the weeks and days leading up to an event, organizers often get a flurry of emails and support tickets from attendees who need to change badge info or simply didn’t read the exhibitor kit. MindOS lets producers automate this pileup of FAQ-based messages and intelligently escalates the questions it can’t solve.
- Firm up headcount faster: Event organizers can deploy MindOS chatbots onto their websites to remind visitors of registration deadlines and submit payments on time.
- Simplified agenda search: MindOS can be used as a companion on an event agenda to help attendees find the sessions and vendors that are relevant to their interests, delivering a better attendee experience and fostering repeat ticket sales.
How Does MindOS Work?
At the heart of MindOS is the Unified Mind Model (UMM), which allows AI to replicate the way human beings think. This technology blends next-generation large language models with contextual memories so that it can effectively service users who are already registered for a convention. And with fully customizable appearances, speaking cadences, gestures, personalities, memories, and knowledge sets, MindOS allows event managers to create virtual assistants that are aligned with their event's theme and brand voice.
Connectivity and Metrics
MindOS can connect data and conversations between 100+ different SaaS tools. MindOS boasts an impressive 97% intent accuracy, meaning it can accurately understand and respond to customer queries, resulting in 80% of customer queries being self-solved. With 30 languages supported and 1,000+ pre-designed characters, MindOS can adapt to different conference aesthetics and serve international participants. From small symposia to big conventions, MindOS enhances the attendee experience, streamline operations, and increases revenue.
In conclusion, generative AI has big potential to make events more enjoyable and the hard work of organizing and event simpler. As MindOS enters its closed beta launch, it welcomes event managers users and thought leaders to join for a free beta license to experience MindOS for themselves.
Exclusively sponsored by Mindverse
Partner Voices
MGM Resorts is renowned for its exceptional service and diverse venue options across Las Vegas, Detroit, Springfield, National Harbor, Biloxi, and Atlantic City, providing flexible spaces for meetings of any size. Beyond these offerings, MGM Resorts distinguishes itself through a strong commitment to social responsibility and sustainability, making it an ideal choice for your next meeting.
At the core of MGM Resorts' company values is its platform, "Focused on What Matters," dedicated to meeting customer needs while advancing socially responsible practices. This commitment is evident in several key areas:
Protecting Natural Resources
MGM Resorts is home to industry-leading recycling, renewable electricity and water conservation programs. Some highlights include a cogeneration power plant at ARIA, producing ultra-efficient electricity; one of America’s largest contiguous rooftop solar arrays atop the convention center at Mandalay Bay; and onsite wells that provide water for the celebrated Fountains of Bellagio, avoiding reliance on precious Colorado River water. These efforts and many more save on natural resources while boosting attendee satisfaction.
Committed to Community
Always striving to be good neighbors, MGM Resorts works to avoid food waste and combat food insecurity with the Feeding Forward program. In partnership with local food banks, they safely divert unserved food to food insecure members of the community. Since 2016, over 5 million meals have been provided, highlighting MGM Resorts' commitment to minimizing food waste and addressing community needs.
MGM Resorts supports clients in their responsible-meetings efforts, not only with efficient venues but also waste-reducing décor and signage; sustainable food and beverage options; and outreach to help planners communicate sustainability efforts to attendees. What’s more, they offer a Mindful Meetings series that puts attendee wellness first—through fitness and mindfulness activities, and in give-back events with local charity organizations.
Fostering Diversity & Inclusion
To MGM Resorts, a diverse and talented workforce is essential to success. By cultivating innovative strategies that consider multiple perspectives and viewpoints, the company creates an inclusive workplace culture that benefits its employees and community. MGM Resorts takes pride in being a welcoming home for veterans, individuals with disabilities, people from diverse backgrounds, LGBTQ+ community members, and more. This commitment to inclusion is reflected in the company's recruitment and hiring practices and its social responsibility initiatives. From the workplace to the community, MGM Resorts' commitment to diversity, equity and inclusion remains unwavering, and its efforts continue to create a more equitable and sustainable world for all.
MGM Resorts offers unparalleled service and venue options while standing out for its proactive approach to sustainability and community engagement. Choosing MGM Resorts for your next meeting means aligning with a company that values social responsibility, efficiency, and attendee satisfaction, ensuring a meaningful and impactful event experience.
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