Generative AI Tool MindOS Set to Simplify Event Management

April 12, 2023

Conference and trade show organizers often experience high volumes of routine questions from attendees in the months and days before their events, just as the organizer is the busiest with logistics and production work. With all the recent hype around generative AI tools like ChatGPT, it’s worth exploring how generative AI can help event organizers. Mindverse, the developers of MindOS, have created a generative AI tool that has big potential in the MICE industry.

This tool lets organizers create customized AI beings that can serve as chatbots and virtual assistants to answer commonly asked attendee questions. MindOS is entering its closed beta launch, and it welcomes event industry users and thought leaders to join for a free beta license to experience MindOS for themselves.

How Does MindOS’s Generative AI Help Companies in the Hospitality Industry?

MindOS’s versatile generative AI assistants can help companies in the events and trade show industry in several ways:

  • Quick answers for attendees: MindOS provides instant answers to common questions from attendees so that producers don’t lose valuable time sending template emails and resending manuals.
  • Prevent the avalanche of last minute emails: In the weeks and days leading up to an event, organizers often get a flurry of emails and support tickets from attendees who need to change badge info or simply didn’t read the exhibitor kit. MindOS lets producers automate this pileup of FAQ-based messages and intelligently escalates the questions it can’t solve. 
  • Firm up headcount faster: Event organizers can deploy MindOS chatbots onto their websites to remind visitors of registration deadlines and submit payments on time.
  • Simplified agenda search: MindOS can be used as a companion on an event agenda to help attendees find the sessions and vendors that are relevant to their interests, delivering a better attendee experience and fostering repeat ticket sales.
Remote video URL

 

How Does MindOS Work?

At the heart of MindOS is the Unified Mind Model (UMM), which allows AI to replicate the way human beings think. This technology blends next-generation large language models with contextual memories so that it can effectively service users who are already registered for a convention. And with fully customizable appearances, speaking cadences, gestures, personalities, memories, and knowledge sets, MindOS allows event managers to create virtual assistants that are aligned with their event's theme and brand voice.

Connectivity and Metrics

MindOS can connect data and conversations between 100+ different SaaS tools. MindOS boasts an impressive 97% intent accuracy, meaning it can accurately understand and respond to customer queries, resulting in 80% of customer queries being self-solved. With 30 languages supported and 1,000+ pre-designed characters, MindOS can adapt to different conference aesthetics and serve international participants. From small symposia to big conventions, MindOS enhances the attendee experience, streamline operations, and increases revenue.

In conclusion, generative AI has big potential to make events more enjoyable and the hard work of organizing and event simpler. As MindOS enters its closed beta launch, it welcomes event managers users and thought leaders to join for a free beta license to experience MindOS for themselves.

Exclusively sponsored by Mindverse

Add new comment

Partner Voices
Overview: The award-winning Orange County Convention Center (OCCC) goes the extra mile to make every day extraordinary by offering customer service excellence and industry-leading partnerships. From their dedicated in-house Rigging team to their robust Exhibitor Services, The Center of Hospitality brings your imagination to life by helping you host unforgettable meetings and events. With more than 2 million square feet of exhibit space, world-class services and a dream destination, we are committed to making even the most ambitious conventions a reality. In October 2023, the Orange County Board of County Commissioners voted to approve allocating Tourist Development Tax funding for the $560 million Phase 5A completion of the OCCC. The Convention Way Grand Concourse project will include enhancements to the North-South Building, featuring an additional 60,000 square feet of meeting space, an 80,000- square-foot ballroom and new entry to the North-South Building along Convention Way. “We are thrilled to begin work on completing our North-South Building which will allow us to meet the growing needs of our clients,” said OCCC Executive Director Mark Tester. “As an economic driver for the community, this project will provide the Center with connectivity and meeting space to host more events and continue to infuse the local economy with new money and expanding business opportunities.” Amenities: The Center of Hospitality goes above and beyond by offering world-class customer service and industry-leading partnerships. From the largest convention center Wi-Fi network to custom LAN/WAN design, the Center takes pride in enhancing exhibitor and customer experience.  The OCCC is the exclusive provider of electricity (24-hour power at no additional cost), aerial rigging and lighting, water, natural gas and propane, compressed air, and cable TV services. Convenience The Center is at the epicenter of the destination, with an abundance of hotels, restaurants, and attractions within walking distance. Pedestrian bridges connect both buildings to more than 5,200 rooms and is within a 15-minute drive from the Orlando International Airport. The convenience of the location goes hand-in-hand with top notch service to help meet an event’s every need. Gold Key Members The OCCC’s Gold Key Members represent the best of the best when it comes to exceptional service and exclusive benefits for clients, exhibitors and guests. The Center’s Gold Key memberships with Universal Orlando Resort, SeaWorld Orlando and Walt Disney World greatly enhance meeting planner and attendee experiences offering world-renowned venues, immersive experiences and creative resources for their events. OCCC Events: This fiscal year, the OCCC is projected to host 168 events, 1.7 million attendees, and $2.9 billion in economic impact.  The Center’s top five events during their 2022-2023 fiscal year included:  AAU Jr. National Volleyball Championships 2023 200,000 Attendees $257 Million in Economic Impact MEGACON 2023 160,000 Attendees $205 Million in Economic Impact Open Championship Series 2023 69,500 Attendees $89 Million in Economic Impact Sunshine Classic 2023 42,000 Attendees $54 Million in Economic Impact Premiere Orlando 2023 42,000 Attendees $108 Million in Economic Impact