Fresh Innovations in Attendee Engagement & Experiential Marketing Flourished at EXHIBITORLive 2017

March 21, 2017

Decked out with spring flowers, EXHIBITORLive 2017 offered a fresh take on attendee engagement and experiential marketing, blending ingenious design with seamless technology and thoughtful giveaways.

The 29th annual conference and expo drew approximately 6,000 trade show and event marketing professionals March 12-16 to the Mandalay Bay Convention Center in Las Vegas.

Among the show’s more than 200 exhibitors, the showfloor sparkled with ideas, including a wide range of innovative engagement experiences.

Czarnowski celebrated its 70th anniversary with a “Dinner Party” in an exhibit modeled after a mid-20th-century house, complete with a bike rack and a kid’s wagon.

“We wanted this to feel like a casual dinner with friends,” said Kaylee Goldhammer, Czarnowski content marketing manager.

Attendees started off with a glass of sparkling wine or berry water before moving to the dinner table set with plates representing different industries.

Move a plate for “healthcare,” and a RFID chip triggered the placemat to turn into a video screen showcasing projects in that field.

Looking into the future, attendees could see 3D-printed parts used for anchoring fabric elements and chat with Alexa about tradeshows, the term Czarnowski recently registered with Amazon.

Seamless technology played a big role in the exhibit of mg, formerly known as MG Design.

“We used to do complex engagements but this year we’re focusing on single-source simplicity,” explained Ben Olson, vice president of marketing for mg.

The technology behind the experience was complex.

As part of the pre-show campaign, VIP attendees received a code that they could enter into a touch screen when they got to mg’s booth, after which a LED screen would light up with their photo and a personalized greeting.

Attendees could also get a glimpse of digital solutions behind the exhibit, such as Scanalytics tiles that track traffic around an exhibit and provide actionable data for designing future experiences.

Ubiquitous tech made it easy to experience the creative journey at the Freeman exhibit, where attendees were invited to participate in every stage of the design process.

From a discovery session and sketch pads, then to 3D and finally to virtual reality, an exhibit or environment came alive right in front of their eyes.

“With virtual reality, clients can literally walk through their exhibit, determine what needs to be rearranged and make those adjustments before we ever start building,” said John Santangelo, director of design technology for FreemanXP.  

The tool is now used for large builds as well as for product demos for items such as fighter jets.

A spa-like environment welcomed attendees at the GES exhibit.

“Relax. Refocus. We’ve got this” was the message at this tranquil space lined with birch trees and greenery.

Attendees enjoyed some chocolate treats and walked away with a care package complete with essential oils and tea.

“At EXHIBITORLive, we’re helping marketers take a moment for themselves – to relax and unwind,” said Vin Saia, GES executive vice president of corporate accounts.

He added, “With the help of our strategists, we will help booth visitors refocus on their program’s most pressing needs.”

First-time exhibitor Highway 85 Creative banked on a “let’s roll” concept, as its staffers floated around the showfloor on decked-out skateboards.

“We decided not to bring the sales staff and instead brought the creative team,” said Guy Zwick, Highway 85 Creative CCO.

He continued, “People ask them about the boards, and it’s an icebreaker.”

Attendees who gathered four business cards from the team could take home a longboard, a simple marketing idea that turned out to be very effective in driving traffic to the far corner of the exhibit hall.

 A different take on the hands-on approach helped attendees reconnect with their inner child at the Impact XM exhibit where they could pick from a “buffet” of Lego pieces and create their own “mini-me.”

“We help customers drive traffic, so we wanted to visually demonstrate that,” said Impact XM CCO Steve Mapes, pointing to a conveyer belt of tiny characters as the key piece of the exhibit.

The company recently did a series of “bio-interactive” engagements that “connect the body with gamification.”

For example, cardiologists could participate in an on-screen race powered by their heart rates and neurologists could manipulate with EEG sensors.

When asked what’s changing in the engagement world, Mapes said, “What’s not changing is the importance of knowing your customers’ customers, putting yourself in the shoes of your attendees and knowing what’s on their minds.”

EXHIBITORLive will return to the Mandalay Bay Convention Center Feb. 25-March 1.

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MGM Resorts is committed to fostering an inclusive and diverse culture, not just among employees and guests but also within its supply chain. The company prioritizes procuring goods and services from businesses owned by minorities, women, veterans, people with disabilities, LGBTQ individuals and those facing economic disadvantages. This commitment is integral to MGM Resorts' global procurement strategy.    Through its voluntary supplier diversity program, MGM Resorts actively identifies and connects certified diverse-owned suppliers to opportunities within its supply chain. The company is on track to spend at least 15% of its biddable procurement with diverse-owned businesses by 2025, demonstrating that supplier diversity is not only a social responsibility but also a strategic business imperative.    Supplier diversity isn’t just the right thing to do – it’s good for business. A diverse supply chain allows access to a broader range of perspectives and experience, helping to drive innovation, entrepreneurship and resilience, while strengthening communities. At MGM Resorts, engaging diverse suppliers ensures best-in-class experiences for guests and clients. Supplier diversity ensures a more resilient supply chain while supporting economic development in the communities in which it operates.   The impact of MGM Resorts' supplier diversity initiatives is significant. In 2023, these efforts supported over 3,500 jobs across more than 30 states, contributed over $214 million in income for diverse-owned businesses and generated more than $62 million in tax revenue. The story extends beyond the numbers – it reflects the tangible benefits brought to small and diverse-owned businesses, fostering economic empowerment in their communities.    MGM Resorts also supports the development and business skills of diverse-owned businesses through investment, mentorship and education. Through the MGM Resorts Supplier Diversity Mentorship Program, the company identifies, mentors and develops diverse-owned businesses to fill its future pipeline, while providing businesses with tools and resources to empower and uplift. Since 2017, the program has successfully graduated 105 diverse-owned businesses and is on track to achieve its goal of 150 graduates by 2025.     MGM Resorts’ commitment to supplier diversity not only enhances its business operations but also plays a crucial role in uplifting communities and fostering economic development. This approach reinforces the idea that diversity is a powerful driver of innovation and resilience, benefiting both the company and the wider community.