The Five Ws That Make a Good Tweet

March 1, 2015

Even the savviest of marketers are sometimes daunted by the very thought of compressing their message to 140 short characters that comprise a tweet. If you too have been running into that challenge, a good general practice is to ensure that your tweet covers the five Ws  (Who, What, When, Where and Why) before you hit that ‘submit’ button. Sounds interesting? Read on to learn more!

Who
To ensure that your message reaches the right audiences, it is imperative to first determine whose attention you wish to draw. If you wish to engage a small group of people or certain brands, Include their Twitter handle so that they get a notification of your tweet. You could also tag them in the image attached to your tweet, if appropriate. To communicate your message to a certain set of people, use hashtags that they identify with. For example, if you are promoting an event, your best best is to include the official hashtag and specify which segment of the audience you wish to alert (e.g. attendees, exhibitors, speakers or sponsors).

What
Your tweet has to be limited to hundred or so characters, so get to the crux of the matter right away. A plethora of hashtags can affect the readability of your tweet, but you can still use keywords that your audience is likely to search with. For example, prospective attendees may search with your event name or hashtag in conjunction with keywords like ‘registration’ or ‘floor plan’. Also, to give them a next step for further engagement, include a link to a webpage or resource that they can navigate to.  If possible, do attach a relevant media with your tweet. A good visual or video can help circumvent the restriction on character limits and convey a lot of information easily. According to a report published on Twitter’s blog, photos gave users a remarkable 35% bump in retweets.

When
This is one of those ingredients that are often overlooked, and are so crucial in getting your audience to click, reply or retweet your message. Always include important dates, deadlines or designated time by which they need to take an action.  

Where
If a physical location or destination is relevant to your message, don’t omit it. When tweeting about keynote sessions, mention the room numbers. Similarly, include your sponsors’ location on the exhibits floor when tweeting to acknowledge their support. Even if you think they’d already know or remember the venue, your audience will appreciate the reminder.

Why
Last but not least, give at least one compelling reason for your audience to engage with your content. This is the cherry on the cake that draws the eye. If you are asking a question, explain why you are seeking an answer. If promoting a contest, don’t forget to mention the prize. This is the section of your tweet that promises a reward, and as a good marketer, you wouldn’t wish to disappoint your audience!

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Partner Voices
MGM Resorts is committed to fostering an inclusive and diverse culture, not just among employees and guests but also within its supply chain. The company prioritizes procuring goods and services from businesses owned by minorities, women, veterans, people with disabilities, LGBTQ individuals and those facing economic disadvantages. This commitment is integral to MGM Resorts' global procurement strategy.    Through its voluntary supplier diversity program, MGM Resorts actively identifies and connects certified diverse-owned suppliers to opportunities within its supply chain. The company is on track to spend at least 15% of its biddable procurement with diverse-owned businesses by 2025, demonstrating that supplier diversity is not only a social responsibility but also a strategic business imperative.    Supplier diversity isn’t just the right thing to do – it’s good for business. A diverse supply chain allows access to a broader range of perspectives and experience, helping to drive innovation, entrepreneurship and resilience, while strengthening communities. At MGM Resorts, engaging diverse suppliers ensures best-in-class experiences for guests and clients. Supplier diversity ensures a more resilient supply chain while supporting economic development in the communities in which it operates.   The impact of MGM Resorts' supplier diversity initiatives is significant. In 2023, these efforts supported over 3,500 jobs across more than 30 states, contributed over $214 million in income for diverse-owned businesses and generated more than $62 million in tax revenue. The story extends beyond the numbers – it reflects the tangible benefits brought to small and diverse-owned businesses, fostering economic empowerment in their communities.    MGM Resorts also supports the development and business skills of diverse-owned businesses through investment, mentorship and education. Through the MGM Resorts Supplier Diversity Mentorship Program, the company identifies, mentors and develops diverse-owned businesses to fill its future pipeline, while providing businesses with tools and resources to empower and uplift. Since 2017, the program has successfully graduated 105 diverse-owned businesses and is on track to achieve its goal of 150 graduates by 2025.     MGM Resorts’ commitment to supplier diversity not only enhances its business operations but also plays a crucial role in uplifting communities and fostering economic development. This approach reinforces the idea that diversity is a powerful driver of innovation and resilience, benefiting both the company and the wider community.