Belinda Oakley Takes the Helm of Sodexo Live! North America, IAEE Welcomes New Chairperson Dennis Smith

January 16, 2023

A leading hospitality partner and a top exhibition industry organization announced some major leadership changes recently.

Sodexo Live!

Sodexo Live! tapped proven international business leader Belinda Oakley as its new CEO, North America. Bringing two decades of foodservice management experience to her new role, Oakley is responsible for leading more than 20,000 team members at more than 150 partner venues throughout the U.S. and Canada.  

Oakley replaces outgoing CEO Steve Pangburn, who will stay on with the company to help with the transition in an advisory capacity through the end of March 2023. Pangburn is stepping down in order to spend more time with his family in France, where he will continue working with Sodexo. 

A native Australian, Oakley has led organizations on three continents, successfully leading enterprise growth strategies through operational excellence, innovation and the development of high-performing teams, according to Sodexo officials. 

“It is impossible to put into words the level of excitement I have for this new role,” Oakley said. “This is a sector and industry I have admired for years now. We are just getting started and I look forward to serving the organization and bringing a new perspective to the organization.”

As an integral part of Sodexo’s Global Executive Committee, Oakley will report to Global CEO Nathalie Bellon-Szabo, who expressed her excitement in welcoming her to the team as the company doubles down on pursuing its ambitious growth goals.

“[Belinda] has an outstanding track record in commercial and business development,” Bellon-Szabo said. “With [her] leadership and capabilities, the talents and engagement of the North America team and the strong positive momentum of our business, I am confident we will be successful in accelerating our growth in North America.” 

Most recently, Oakley was the CEO of Chartwells K12, a $1B business where she led 16,000 employees serving 2 million meals daily at 4,400 schools across the U.S. She has also held leadership roles for Famous Brands International, Brumby’s Bakeries and Benugo. She is also an honors graduate of the Executive MBA program at the University of Denver, where she still serves as an Adjunct Professor for the Daniels College of Business.

According to Sodexo officials, this evolution in leadership comes as a natural next step in the continued growth trajectory of Sodexo Live!, as it prepares for a milestone year in North America, from hosting the Formula One Miami Grand Prix at Hard Rock Stadium and the 2023 MLB All-Star Game at Seattle’s T-Mobile Park to an anticipated high-volume calendar of meetings and events at convention centers and cultural attractions. Its airport lounge business is also preparing to open multiple new premium lounge spaces with British Airways, as global travel continues its momentum toward pre-pandemic levels. 

When asked what she will be focusing on first as she settles into her new role, Oakley said she will be spending as much face time as she can with the company’s various teams.

“The most important thing in the first few months is meeting with as many of our teams as possible in order to gain a complete appreciation for what makes us special, and then, with that understanding in place, it’s my role to help make it better than it is,” she said. “This could mean doubling down on our fantastic culinary team and empowering our people even further, so we can truly invest in our workforce better than any of our competitors.”

She added, “We have to always be anticipating what’s next, and I’m looking forward to ensuring we get ourselves and our venue partners there.”

IAEE

The International Association of Exhibitions and Events (IAEE) announced the election results of its 2023 Board of Directors and welcomed new Chairperson Dennis Smith. The announcement took place last month during Expo! Expo! IAEE’s Annual Meeting & Exhibition 2022 in Louisville, Ky.

As the vice president of business development for the Asian American Hotel Owners Association (AAHOA), Smith is an industry veteran who previously served as senior director for exposition sales and business development at AVIXA, the global trade association for the pro AV and integrated experiences industry. He began his trade show career in Europe and spent close to 18 years living in the continent working for some of the top global trade show organizations.

“Dennis has served in many roles throughout the association across his years of involvement with IAEE,” said IAEE President and CEO David DuBois. “We are pleased to welcome him as the 2023 IAEE chairperson and look forward to a productive year ahead with our new and continuing board members.” 

Apart from launching his own trade show company in 1997, Smith has held several executive-level positions and has been directly responsible for organizing more than 250 international events in more than 30 countries serving myriad industries, including textiles, automotive, manufacturing, technology, food and construction.

A Colorado native who served in the U.S. Army, Smith has an MBA in international business and is highly experienced in global strategy for events around the globe. 

“I look forward to supporting IAEE’s three key pillars of Membership, Learning and Advocacy in 2023,” Smith said. “It is also my goal to help develop strategies IAEE members can use to grow their events, deliver increased ROI to stakeholders and make an impact to ongoing efforts in areas of workforce development, sustainability and DE&I initiatives.”

New 2023 IAEE board of directors members include:

  • Director Michael Clarke, director, global sales B2B marketing and events, Americas, Marriott International.
  • Director Michelle Edmonson, vice president, exhibitions, AMT, The Association for Manufacturing Technology
  • Director Mary Pat Heftman, president, MPH LLC
  • Director Nichapa (Nikki) Yoswee, senior vice president, Thailand Convention & Exhibition Bureau (TCEB)

Continuing board of directors include:

  • Chairperson-Elect Marie Browne, group vice president, RX
  • Secretary/Treasurer Janet Sperstad, faculty director, event management business solutions, Madison College
  • Immediate Past Chairperson Carrie Ferenac, president, CNTV (Convention News Television)
  • Director Bilal Al Barmawi, CEO, 1st Arabia Company Exhibitions and Conferences Organizers
  • Director Mary Bender, vice president of sales and operations, Taffy Event Strategies
  • Director Mark Bogdansky, vice president, meetings and events, Auto Care Association
  • Director Chuck Grouzard, executive vice president, business development, GES
  • Director Anytra Lowe, senior vice president, client services, Freeman
  • Director Justine L. McVaney, senior vice president of event planning and operations, National Association of Broadcasters
  • Director Brian Pagel, executive vice president, EmeraldX
  • Director Necoya Tyson, director of meeting operations, CASSS–An International Separation Science Society

 Ex-officio directors are:

  • Representing the Chapter Leaders Council: Sarah Kokernot, director of meetings and events, Veterinary Emergency & Critical Care Society
  • Representing the IAEE Asia Council: Xuebin Gu, founder and CEO, WeMeet
  • Representing the IAEE MATSO Council: John Rozum, senior director, ag and utility exhibitions and events, Association of Equipment Manufacturers
  • Representing the Past Chairpersons’ Advisory Group: Julie Smith, senior vice president, exhibition sales, GES
  • Representing the IAEE Consumer Events Council: Michelle Metter, partner, Fast Forward Event Productions

 Members of IAEE’s Board of Directors are elected on an annual basis by the official voting member of each IAEE member company. All officers serve a term of one year, except the secretary/treasurer who may hold the office for two years. The directors each serve three years in staggered terms to ensure continuity in the governance of the association, according to IAEE officials.

 

Don’t miss any event-related news: Sign up for our weekly e-newsletter HERE, listen to our latest podcast HERE and engage with us on Twitter, Facebook, LinkedIn and Instagram!

Add new comment

Partner Voices
Overview: The award-winning Orange County Convention Center (OCCC) goes the extra mile to make every day extraordinary by offering customer service excellence and industry-leading partnerships. From their dedicated in-house Rigging team to their robust Exhibitor Services, The Center of Hospitality brings your imagination to life by helping you host unforgettable meetings and events. With more than 2 million square feet of exhibit space, world-class services and a dream destination, we are committed to making even the most ambitious conventions a reality. In October 2023, the Orange County Board of County Commissioners voted to approve allocating Tourist Development Tax funding for the $560 million Phase 5A completion of the OCCC. The Convention Way Grand Concourse project will include enhancements to the North-South Building, featuring an additional 60,000 square feet of meeting space, an 80,000- square-foot ballroom and new entry to the North-South Building along Convention Way. “We are thrilled to begin work on completing our North-South Building which will allow us to meet the growing needs of our clients,” said OCCC Executive Director Mark Tester. “As an economic driver for the community, this project will provide the Center with connectivity and meeting space to host more events and continue to infuse the local economy with new money and expanding business opportunities.” Amenities: The Center of Hospitality goes above and beyond by offering world-class customer service and industry-leading partnerships. From the largest convention center Wi-Fi network to custom LAN/WAN design, the Center takes pride in enhancing exhibitor and customer experience.  The OCCC is the exclusive provider of electricity (24-hour power at no additional cost), aerial rigging and lighting, water, natural gas and propane, compressed air, and cable TV services. Convenience The Center is at the epicenter of the destination, with an abundance of hotels, restaurants, and attractions within walking distance. Pedestrian bridges connect both buildings to more than 5,200 rooms and is within a 15-minute drive from the Orlando International Airport. The convenience of the location goes hand-in-hand with top notch service to help meet an event’s every need. Gold Key Members The OCCC’s Gold Key Members represent the best of the best when it comes to exceptional service and exclusive benefits for clients, exhibitors and guests. The Center’s Gold Key memberships with Universal Orlando Resort, SeaWorld Orlando and Walt Disney World greatly enhance meeting planner and attendee experiences offering world-renowned venues, immersive experiences and creative resources for their events. OCCC Events: This fiscal year, the OCCC is projected to host 168 events, 1.7 million attendees, and $2.9 billion in economic impact.  The Center’s top five events during their 2022-2023 fiscal year included:  AAU Jr. National Volleyball Championships 2023 200,000 Attendees $257 Million in Economic Impact MEGACON 2023 160,000 Attendees $205 Million in Economic Impact Open Championship Series 2023 69,500 Attendees $89 Million in Economic Impact Sunshine Classic 2023 42,000 Attendees $54 Million in Economic Impact Premiere Orlando 2023 42,000 Attendees $108 Million in Economic Impact