It Was All About Connections at 2017 IAEE’s Expo! Expo! in San Antonio

December 5, 2017

Getting together face-to-face was the primary goal of the 2017 IAEE Expo! Expo! Annual Meeting and Exhibition, which took place Nov. 28–30 at the Henry B. Gonzalez Convention Center in San Antonio, Texas.

The show focused on making connections, both with fellow attendees and with education sessions that ran on three tracks: researched-informed, data-guided and experience-designed.

There were several new features for this year’s show. These included the Tech Start Up Competition, sponsored by Visit Austin and the Austin Convention Center; the CEIR Research Sneak Peek & Luncheon, sponsored by TAITRA and supported by SISO and IAEE; the Women’s Leadership Experience, sponsored by Experien; Cocktails and Content, sponsored by Experient; Communal Learning and Networking Experience and a featured VR Experience, produced by Feathr.

And, since the show took place during the start of the holiday season, Expo! Expo! also focused on the season of giving and supported Boysville, a local charitable organization in San Antonio.

The GES sponsored Humanity Rocks drew Expo! Expo! attendees to a fun party featuring the Spazmatics that raised $15,000 for the Boysville charity.

Newly named Pit Stop Sessions (formerly Campfire Sessions) were a popular feature, giving a quick-fire learning experience on the show floor to attendees. The Pit Stop Sessions focused on tips for a better work life experience with such topics as Making a Better LinkedIn Profile.

“There have been a lot of new features to the show this year and have been a great addition,” said Susanne Hallencreutz, marketing director of the Swedish Exhibition and Congress Centre Group. “In particular, the CEIR Research Sneak Peek was very enlightening.  It has also been great to connect with new and returning attendees.” 

The educational sessions brought several experts to the show. One popular session was given by Chief Instigator David Saef of GES.

This session, entitled Sponsorship 2020: Sell More, Push Boundaries, Deliver on ROI, reviewed ways to improve on sponsorship offerings by show organizers.

Using data, Saef looked at common misconceptions regarding why exhibitors look at sponsorship opportunities (exhibitors want help with brand awareness and generating more booth traffic) and how sponsorships should be viewed as an experience versus a commodity item.

There were two general sessions that attracted the entire show population. Keynote and Motivational Speaker Ryan Estis spoke on how companies should be putting people first in their organizations and they will see performance and value follow. He also spoke about reaching your ‘evangelists’ as they are a company’s greatest growth opportunity.

Keynote Valorie Burton, founder of the Coaching and Positive Psychology Institute, focused on positive emotions, and how positive thoughts and emotions expands a person’s ability to deal with stress. She also discussed the four types of fears each of us has (failure, success, disapproval, losing control) and how that drives behavior and decisions.

Many attendees were very busy with the educational tracks. “I was happy with the tracks, but wish there were a few more session options in each,” said Cathy DeVries, CEM, exhibitions manager for SPIE and the International Society for Optics and Photonics.

She added, “But the education sessions, because they were at least an hour in length, did do a good deep dive into the subject matter. I am excited to see what sessions will be added to the show next year.”

There also were events to help attendees connect with each other off the sho floor. There was a photo walk in the early morning to explore areas like the San Antonio River Walk and the Alamo.

Expo! Expo! Connect was available on the show app and allowed attendees to connect with buyers, sellers and peers at the event. And the opening day evening reception on the River Walk brought many of the show’s attendees out to enjoy the beautiful San Antonio weather.

Of course, no show would be complete without the exhibitor hall. During show hours, the hall was flowing with attendees looking to see the latest technologies and event offerings.

One company that had a unique trade show experience, demonstrating how technology works on the sho floor, was exhibitor and sponsor GES.

“We wanted to show attendees how Poken and Visit can be easily incorporated in such a way to make the attendee experience both customized and optimized,” said Wendy Gibson, executive vice president of Global Marketing.”

In the GES booth, several stations, including a smart badge wall, were in place to show the technology in action.

The show also saw many CEM graduates and a video of how CEM certification is used around the world, including countries such as Taiwan, Thailand and Mexico.

And the last day showcased an informal forum to Ask the Expert, Data Expert, Techy, Insurance Expert, App Expert, Industry Expert on Brain Science and Influence and Experience Expert.

Next year’s Expo! Expo! will be held Dec. 11–13 in New Orleans.

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MGM Resorts is committed to fostering an inclusive and diverse culture, not just among employees and guests but also within its supply chain. The company prioritizes procuring goods and services from businesses owned by minorities, women, veterans, people with disabilities, LGBTQ individuals and those facing economic disadvantages. This commitment is integral to MGM Resorts' global procurement strategy.    Through its voluntary supplier diversity program, MGM Resorts actively identifies and connects certified diverse-owned suppliers to opportunities within its supply chain. The company is on track to spend at least 15% of its biddable procurement with diverse-owned businesses by 2025, demonstrating that supplier diversity is not only a social responsibility but also a strategic business imperative.    Supplier diversity isn’t just the right thing to do – it’s good for business. A diverse supply chain allows access to a broader range of perspectives and experience, helping to drive innovation, entrepreneurship and resilience, while strengthening communities. At MGM Resorts, engaging diverse suppliers ensures best-in-class experiences for guests and clients. Supplier diversity ensures a more resilient supply chain while supporting economic development in the communities in which it operates.   The impact of MGM Resorts' supplier diversity initiatives is significant. In 2023, these efforts supported over 3,500 jobs across more than 30 states, contributed over $214 million in income for diverse-owned businesses and generated more than $62 million in tax revenue. The story extends beyond the numbers – it reflects the tangible benefits brought to small and diverse-owned businesses, fostering economic empowerment in their communities.    MGM Resorts also supports the development and business skills of diverse-owned businesses through investment, mentorship and education. Through the MGM Resorts Supplier Diversity Mentorship Program, the company identifies, mentors and develops diverse-owned businesses to fill its future pipeline, while providing businesses with tools and resources to empower and uplift. Since 2017, the program has successfully graduated 105 diverse-owned businesses and is on track to achieve its goal of 150 graduates by 2025.     MGM Resorts’ commitment to supplier diversity not only enhances its business operations but also plays a crucial role in uplifting communities and fostering economic development. This approach reinforces the idea that diversity is a powerful driver of innovation and resilience, benefiting both the company and the wider community.