CEIR Report: How Do Exhibitors Spend Their Marketing Dollars?

March 12, 2015

In a series of special reports, the Center for Exhibition Industry Research recently released its latest one - “The Marketing Spend Decision”.

This study profiled marketing channel spending of business-to-business exhibitors from small to large-sized organizations, across all exhibition industry sectors.

"This report offers exhibitors an invaluable tool to determine whether their marketing expenditures, objectives for exhibiting and success metrics align with industry norms," said CEIR President and CEO Brian Casey, CEM.

He added, "The results of this study affirm the enduring value of business-to-business exhibitions."

More than 640 executives from organizations that exhibited at trade shows answered the survey.

Ninety percent of those surveyed said the top ranked important objectives for exhibiting were the following:

To reach/ identify new customers/sales leads;

Build product/company awareness;

Meet with existing customers

Though both marketing and sales metrics were used by an overwhelming percentage of exhibitors to evaluate the success of exhibiting, sales metrics prevailed as the most important success metric to management, according to 78 percent of surveyed executives.

Six out of 10 exhibiting companies used the number of sales closed after the show as a success metric. For most of these exhibitors, two-thirds, the sale needs to occur within six months following the event to be counted towards the ROI of that exhibition.

Findings indicate that the business-to-business exhibition channel was the marketing channel of choice among brand marketers who include this channel in their marketing mix. In 2013 and 2014, this channel captures more than 40 percent of marketing dollars.

Median spend per exhibition in 2014 was estimated to be $20,000.

The most popular digital marketing tactics exhibitors reported engaging in were the standard staples documented in other recent CEIR research, with the most popular tactics including e-mail, 74 percent, social media, 63 percent, websites/microsites, 56 percent, and online advertising, 48 percent.

Data suggested the industry continues to recover from the economic downturn. Exhibitors are slowly adding exhibitions, though cautiously. In 2014, the median number of exhibitions participated in was five, an increase from four in 2013, and is projected to remain at five in 2015.

Results indicated that the median booth size will not budge beyond the 100 NSF dimension in 2015.

The expectation of little organic growth among existing exhibitors is affirmed when evaluating the typical size of an exhibitor’s booth to the size of the exhibitor’s booth of the prior year.

Overwhelmingly, roughly 70 percent or more of all exhibitors used the same booth size as in the previous year. Only one out of 10 increase their booth size and less than 10 percent decrease their booth size.

Click here to download The Marketing Spend Decision. IAEE members can access the CEIR library and reports at no cost – a benefit of IAEE membership.

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MGM Resorts is committed to fostering an inclusive and diverse culture, not just among employees and guests but also within its supply chain. The company prioritizes procuring goods and services from businesses owned by minorities, women, veterans, people with disabilities, LGBTQ individuals and those facing economic disadvantages. This commitment is integral to MGM Resorts' global procurement strategy.    Through its voluntary supplier diversity program, MGM Resorts actively identifies and connects certified diverse-owned suppliers to opportunities within its supply chain. The company is on track to spend at least 15% of its biddable procurement with diverse-owned businesses by 2025, demonstrating that supplier diversity is not only a social responsibility but also a strategic business imperative.    Supplier diversity isn’t just the right thing to do – it’s good for business. A diverse supply chain allows access to a broader range of perspectives and experience, helping to drive innovation, entrepreneurship and resilience, while strengthening communities. At MGM Resorts, engaging diverse suppliers ensures best-in-class experiences for guests and clients. Supplier diversity ensures a more resilient supply chain while supporting economic development in the communities in which it operates.   The impact of MGM Resorts' supplier diversity initiatives is significant. In 2023, these efforts supported over 3,500 jobs across more than 30 states, contributed over $214 million in income for diverse-owned businesses and generated more than $62 million in tax revenue. The story extends beyond the numbers – it reflects the tangible benefits brought to small and diverse-owned businesses, fostering economic empowerment in their communities.    MGM Resorts also supports the development and business skills of diverse-owned businesses through investment, mentorship and education. Through the MGM Resorts Supplier Diversity Mentorship Program, the company identifies, mentors and develops diverse-owned businesses to fill its future pipeline, while providing businesses with tools and resources to empower and uplift. Since 2017, the program has successfully graduated 105 diverse-owned businesses and is on track to achieve its goal of 150 graduates by 2025.     MGM Resorts’ commitment to supplier diversity not only enhances its business operations but also plays a crucial role in uplifting communities and fostering economic development. This approach reinforces the idea that diversity is a powerful driver of innovation and resilience, benefiting both the company and the wider community.