Scratchd: A Game That Allows You to Reward and Connect with Attendees

April 11, 2014

Show organizers and exhibitors always are looking for ways to connect and engage with show attendees. Moreover, show attendees love to win prizes. Scratchd, Inc. out of London, Ontario, has come up with a solution that satisfies everyone.

Scratchd is a digital scratch and win game. They will soon be releasing a spin and win game, as well as a digital peel and win game.

The Scratchd concept focuses on three aspects of customer engagement; acquire, reward, and connect. First, by offering a chance to win a prize, you are able to “acquire” relevant customer data. Data such as name and e-mail address, but also answers to qualifying questions.

The second step is “reward”. Once the attendee enters their data, they are given the chance to win pre-determined prizes. An algorithm sets the win probability based on the number of prizes available.

Finally, you have the “connect” aspect. Brands can continue to deliver experiences to those who’ve opted in long after the event is over.

Diana Robbins, vice president of business development and co-founder of Scratchd, believes their game is just as relevant in B2B trade shows and expos as it is in a retail environment. “No matter who the audience is, everyone likes to win,”  Robbins said.

Exhibitors already use giveaways as a way to attract traffic to their booth. Scratchd turns that opportunity into a non-intrusive and fun lead capture tool. Robbins said that she has seen an electric company attract visitors at a B2B event by offering a chance to win hats, t-shirts, pens and even work gloves.

Show organizers could use Scratchd as a sponsorship opportunity. Kiosks could be set up in communal areas where people gather at the event and/or brand ambassadors could walk the show floor. Attendees could also access the game via their own smartphone, tablet or laptop. Winners would be directed to the sponsor’s booth to collect their prizes.

Robbins said, “the world is changing and with digital and social media, brands are coming to expect more for their [sponsorship] dollars.” That additional traffic to their booth and data collected through the app is something they can easily measure.

Scratchd’s pricing model is very simple. There is a one-time activation fee of $15 and then an additional $1 for every interaction. That includes the data capture and experience.

You will need an Internet connection to run the application on the tablets and Robbins recommends making sure you have a reliable connection. Wi-Fi is fine, but be sure the signal is a good one and available at all times.

Scratchd is set up to operate in compliance with both U.S. and Canadian rules and regulations regarding games of chance. Probabilities are shown based on the number of prizes available even when using multiple levels of prizes.

Scratchd is an affordable, easy to set up, engaging lead generation tool that provides your attendees with instant gratification. While not everyone will win the big prize, they will not walk away empty handed. Robbins is right; who doesn’t like to win something?

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MGM Resorts is committed to fostering an inclusive and diverse culture, not just among employees and guests but also within its supply chain. The company prioritizes procuring goods and services from businesses owned by minorities, women, veterans, people with disabilities, LGBTQ individuals and those facing economic disadvantages. This commitment is integral to MGM Resorts' global procurement strategy.    Through its voluntary supplier diversity program, MGM Resorts actively identifies and connects certified diverse-owned suppliers to opportunities within its supply chain. The company is on track to spend at least 15% of its biddable procurement with diverse-owned businesses by 2025, demonstrating that supplier diversity is not only a social responsibility but also a strategic business imperative.    Supplier diversity isn’t just the right thing to do – it’s good for business. A diverse supply chain allows access to a broader range of perspectives and experience, helping to drive innovation, entrepreneurship and resilience, while strengthening communities. At MGM Resorts, engaging diverse suppliers ensures best-in-class experiences for guests and clients. Supplier diversity ensures a more resilient supply chain while supporting economic development in the communities in which it operates.   The impact of MGM Resorts' supplier diversity initiatives is significant. In 2023, these efforts supported over 3,500 jobs across more than 30 states, contributed over $214 million in income for diverse-owned businesses and generated more than $62 million in tax revenue. The story extends beyond the numbers – it reflects the tangible benefits brought to small and diverse-owned businesses, fostering economic empowerment in their communities.    MGM Resorts also supports the development and business skills of diverse-owned businesses through investment, mentorship and education. Through the MGM Resorts Supplier Diversity Mentorship Program, the company identifies, mentors and develops diverse-owned businesses to fill its future pipeline, while providing businesses with tools and resources to empower and uplift. Since 2017, the program has successfully graduated 105 diverse-owned businesses and is on track to achieve its goal of 150 graduates by 2025.     MGM Resorts’ commitment to supplier diversity not only enhances its business operations but also plays a crucial role in uplifting communities and fostering economic development. This approach reinforces the idea that diversity is a powerful driver of innovation and resilience, benefiting both the company and the wider community.