The Next Frontier in Digital Marketing for Trade Shows

October 8, 2015

By Elizabeth Johnson

Conventional marketing wisdom tells us “go where your audience is.” Recently, Facebook announced 1 billion users logged on in a single day, and earlier this year, global internet usage on mobile devices surpassed internet usage on desktops or laptops for the first time. These signs make it clear trade show planners and marketers need to invest more online.

Beyond email marketing campaigns and social media pages, trade show planners and marketers have a wealth of digital marketing tactics available to them. Many are adding them to their strategies to engage with their audiences and find new prospects. Tactics include social media and pay-per-click advertising, retargeting campaigns, mobile advertising, remarketing campaigns, gamification and many more.

Social Media Advertising

Social media advertising can be an easy first step in adding digital tactics to a marketing strategy. Sites such as Twitter, Facebook and Instagram offer platforms for placing advertising messages to targeted, customizable audiences. The marketer controls a daily budget and can edit or stop the ad at any time.

MINExpo INTERNATIONAL is a quadrennial mega show held in Las Vegas. Ahead of its September 2016 event, it’s using two types of Facebook advertising.

The first is a Page Likes campaign aimed primarily at international prospects and designed to increase the number of people with whom it can share its organic content.  A Website Clicks campaign to drive traffic directly to the MINExpo website to register will follow early next year.

“With four years between shows, social media is a way we can stay connected to our audience and find new people who have entered the industry since the last show,” said Moya Phelleps, senior vice president at NMA.

In the first three months, MINExpo’s Page Likes campaign increased its Facebook page’s international audience by 25 percent.

Instagram is emerging as a strong platform for marketers as well. Nielsen Brand Effect measured 400 campaigns globally and found ad recall from sponsored posts on Instagram was 2.8 times higher than Nielsen’s norms for online advertising. In addition, GlobalWebIndex found 53 percent of Instagram users follow brands (the highest of any social network) and 44 percent conduct brand research on the network. Because 70 percent of Instagram’s audience is under 35 - it could be the right place to target a younger audience.

Retargeting Campaigns

Retargeting campaigns focus on potential attendees who have visited the show site and left. Using a retargeting vendor, marketers show web banner ads to these people on other websites in order to drive them back to the show website and convert them into attendees. It has a high ROI because the audience is more engaged than a “cold” audience viewing a web banner ad placed on a website.

Traction, a digital marketing conference for entrepreneurs, employs a number of digital tactics including an ad retargeting campaign to drive attendance to the conference. It used a third-party URL shortener that ties any content it shares to its ad retargeting campaign.

The retarget links enabled Traction cofounder, Lloyed Lobo, to promote the conference by sharing interesting content from others. Lobo, who runs growth at speakeasy.co and is also cofounder of Boast Capital, managed the process. “Eighty percent of the time we share interesting content across our social channels that educates our target audience on how to become better at what they do.”

The retargeting campaign is not a standalone tactic and supports Traction’s robust email marketing campaign.

“Our last conference sold out 45 days ahead of schedule,” Lobo said.

Additional Options

There are many other tactics worth testing. Mobile advertising uses predictive data to target your audiences when they use their mobile devices. Remarketing campaigns combat “empty cart syndrome” by emailing people who stopped in the middle of the registration process. Gamification through contest and trivia can creatively engage audiences.

Digital technology has revolutionized the way planners can market trade shows. It has broken open a world of possibility for connecting with target audiences. All this possibility comes with a learning curve. Show marketers who overcome that challenge and test new tactics can find success in raising brand awareness, maintaining brand relevance, finding new audiences and converting more prospects into attendees.

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MGM Resorts is committed to fostering an inclusive and diverse culture, not just among employees and guests but also within its supply chain. The company prioritizes procuring goods and services from businesses owned by minorities, women, veterans, people with disabilities, LGBTQ individuals and those facing economic disadvantages. This commitment is integral to MGM Resorts' global procurement strategy.    Through its voluntary supplier diversity program, MGM Resorts actively identifies and connects certified diverse-owned suppliers to opportunities within its supply chain. The company is on track to spend at least 15% of its biddable procurement with diverse-owned businesses by 2025, demonstrating that supplier diversity is not only a social responsibility but also a strategic business imperative.    Supplier diversity isn’t just the right thing to do – it’s good for business. A diverse supply chain allows access to a broader range of perspectives and experience, helping to drive innovation, entrepreneurship and resilience, while strengthening communities. At MGM Resorts, engaging diverse suppliers ensures best-in-class experiences for guests and clients. Supplier diversity ensures a more resilient supply chain while supporting economic development in the communities in which it operates.   The impact of MGM Resorts' supplier diversity initiatives is significant. In 2023, these efforts supported over 3,500 jobs across more than 30 states, contributed over $214 million in income for diverse-owned businesses and generated more than $62 million in tax revenue. The story extends beyond the numbers – it reflects the tangible benefits brought to small and diverse-owned businesses, fostering economic empowerment in their communities.    MGM Resorts also supports the development and business skills of diverse-owned businesses through investment, mentorship and education. Through the MGM Resorts Supplier Diversity Mentorship Program, the company identifies, mentors and develops diverse-owned businesses to fill its future pipeline, while providing businesses with tools and resources to empower and uplift. Since 2017, the program has successfully graduated 105 diverse-owned businesses and is on track to achieve its goal of 150 graduates by 2025.     MGM Resorts’ commitment to supplier diversity not only enhances its business operations but also plays a crucial role in uplifting communities and fostering economic development. This approach reinforces the idea that diversity is a powerful driver of innovation and resilience, benefiting both the company and the wider community.