Freeman Introduces Fuzion, the Event Industry’s First Open Technology Platform

October 13, 2017

As a global provider of brand experiences that has been advancing in the event technology space, Freeman understands the industry-wide challenges of digital tool integration.

In an effort solve this often frustrating issue and create a more seamless experience for event organizers and attendees in the process, the company has introduced Fuzion by Freeman, an open product ecosystem designed to simplify integration by acting as a foundation between digital solutions, establishing a common language that allows multiple tools to talk to each other.

With Fuzion, event organizers will have the freedom to choose whichever best-in-class digital solutions match their unique needs and integrating them will become increasingly easier. Combining data from disparate sources will also allow organizers to have a more unified, meaningful view of their events and centralized analytics.

“Achieving true event technology integration that drives improved visibility and actionable insights is one of the biggest opportunities for our industry right now,” said Richard Maranville, executive vice president and chief digital officer of Freeman.

He continued, “We want to enable event organizers to use more and more technology without having to worry about how to make all the nuts and bolts work together…we don’t want them having to become experts in how APIs work between system A and system B – that’s not what they’re paid to do. Fuzion is a forward-thinking, transformational technology solution that enables our partners to focus on what they do best and prioritize their customers.”

Fuzion will benefit event marketers and show organizers by:

• Increasing attendee experience and satisfaction

• Providing flexibility and enabling event technology adoption

• Saving valuable time and resources

“Fuzion opens the doors for those looking for a solution that will save time, improve flexibility and drive better attendee experiences,” said Danielle Puceta, Freeman vice president of digital product and partnerships.

She added, “Freeman’s goal is to develop common standards and a cohesive partner network that solves integration challenges for all association and corporate customers.”

Until Fuzion is ready for prime time in the summer of 2018, the company is looking to engage industry partners and customers to help Fuzion move through its final development phase, which includes joining the Fuzion-certified partner network.

“We want to make event technology accessible to everyone and make it easier for companies to join the event technology space, because integration is a difficult task, especially for small start-ups,” Maranville said. “We don’t want them to spend all this time doing integration instead of working on their core product, which might be something really cool and game-changing, so we want to take away all that heavy lifting so we can increase the adoption of technology for everybody.

He continued, "We are going to be working with what people will view as ‘competitors’ to make this work, but if you think how Apple and Microsoft work together, how Sales Force and Oracle work together, and how Microsoft and Oracle work together – all these companies work together because it’s for the benefit of their customers. And that’s really who and what we’re focused on: giving customers a great experience and allowing them to use more technology.”

To learn more about Fuzion, go here. For event tech companies interested becoming a Fuzion-certified partner, submit inquiries through Freeman’s developer portal here.

Gain more perspective from Richard Maranville on why making digital products work together is necessary to push event technology here.

​​​​

Add new comment

Partner Voices
MGM Resorts is committed to fostering an inclusive and diverse culture, not just among employees and guests but also within its supply chain. The company prioritizes procuring goods and services from businesses owned by minorities, women, veterans, people with disabilities, LGBTQ individuals and those facing economic disadvantages. This commitment is integral to MGM Resorts' global procurement strategy.    Through its voluntary supplier diversity program, MGM Resorts actively identifies and connects certified diverse-owned suppliers to opportunities within its supply chain. The company is on track to spend at least 15% of its biddable procurement with diverse-owned businesses by 2025, demonstrating that supplier diversity is not only a social responsibility but also a strategic business imperative.    Supplier diversity isn’t just the right thing to do – it’s good for business. A diverse supply chain allows access to a broader range of perspectives and experience, helping to drive innovation, entrepreneurship and resilience, while strengthening communities. At MGM Resorts, engaging diverse suppliers ensures best-in-class experiences for guests and clients. Supplier diversity ensures a more resilient supply chain while supporting economic development in the communities in which it operates.   The impact of MGM Resorts' supplier diversity initiatives is significant. In 2023, these efforts supported over 3,500 jobs across more than 30 states, contributed over $214 million in income for diverse-owned businesses and generated more than $62 million in tax revenue. The story extends beyond the numbers – it reflects the tangible benefits brought to small and diverse-owned businesses, fostering economic empowerment in their communities.    MGM Resorts also supports the development and business skills of diverse-owned businesses through investment, mentorship and education. Through the MGM Resorts Supplier Diversity Mentorship Program, the company identifies, mentors and develops diverse-owned businesses to fill its future pipeline, while providing businesses with tools and resources to empower and uplift. Since 2017, the program has successfully graduated 105 diverse-owned businesses and is on track to achieve its goal of 150 graduates by 2025.     MGM Resorts’ commitment to supplier diversity not only enhances its business operations but also plays a crucial role in uplifting communities and fostering economic development. This approach reinforces the idea that diversity is a powerful driver of innovation and resilience, benefiting both the company and the wider community.