Bizzabo’s Latest On-Site Software Aims to Enhance the Check-In Experience
May 7, 2019
End-to-end event success platform Bizzabo has released its next-generation, all-in-one suite of onsite technology designed to foster a more rewarding and less stressful check-in process at trade shows and events of all sizes. The launch comes on the heels of Bizzabo’s $27 million Series D financing round.
Developed in response to the rising demand for ways to improve and elevate the event check-in experience, the new custom-tailored software includes everything from innovative kiosks to lead collection tools and white glove onsite service, according to Bizzabo officials.
“Thanks to research gathered from working with thousands of leading event marketers, we’ve been able to calculate the impact of first impressions created during check-in at events,” said Eran Ben-Shushan, Bizzabo CEO and co-founder.
He continued, “It turns out, a first impression created at check-in directly affects the overall success of an event. This is why we created our new holistic suite of check-in solutions, to establish a touchstone for the process and to answer the call for a more personalized, streamlined and resilient check-in operation.”
Bizzabo’s check-in tool can be customized to address each event marketer’s needs, including:
- Choosing the right check-in flow
- Self-service and assisted check-in technology
- Wristband printing
- Signature collection
- Session tracking
- RFID technology
- Walk-ins
- On-demand badge printing
- Session tracking and access control
- Personalized messages and notifications upon check-in
In addition, the software integrates with Bizzabo’s secure cloud and eliminates any need for additional vendors. Designed with failover capability throughout the entire check-in lifecycle, it will function even in the event of a network outage. This ensures that the process is consistent, even if the venue’s Wi-Fi isn’t.
“Bizzabo’s solution has allowed us to personalize our onsite event experience for every single attendee,” said Bradley Foster, chief growth officer at Cult Collective, creators of The Gathering, an exclusive event for leading global brands. “A seamless check-in not only elevates the experience we provide for our event-goers, but it’s also at the core of how we think about event success.”
Bizzabo’s onsite tools have also enabled global employee engagement company Reward Gateway to personalize how it engages with its event attendees as well as interact with them in new ways, according to Charlie Taylor, head of UK growth marketing & PR at Reward Gateway.
“Our annual events program unites hundreds of HR leaders globally, creating a special community where they can share and learn from each other, and it’s vital we have a tool that delivers a great attendee experience,” Taylor explained. “Because the solution handles everything from check-in and badge printing to check-in notifications and session tracking, we are able to enhance the power of our event.”
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Partner Voices
Overview:
The award-winning Orange County Convention Center (OCCC) goes the extra mile to make every day extraordinary by offering customer service excellence and industry-leading partnerships. From their dedicated in-house Rigging team to their robust Exhibitor Services, The Center of Hospitality brings your imagination to life by helping you host unforgettable meetings and events. With more than 2 million square feet of exhibit space, world-class services and a dream destination, we are committed to making even the most ambitious conventions a reality.
In October 2023, the Orange County Board of County Commissioners voted to approve allocating Tourist Development Tax funding for the $560 million Phase 5A completion of the OCCC. The Convention Way Grand Concourse project will include enhancements to the North-South Building, featuring an additional 60,000 square feet of meeting space, an 80,000- square-foot ballroom and new entry to the North-South Building along Convention Way.
“We are thrilled to begin work on completing our North-South Building which will allow us to meet the growing needs of our clients,” said OCCC Executive Director Mark Tester. “As an economic driver for the community, this project will provide the Center with connectivity and meeting space to host more events and continue to infuse the local economy with new money and expanding business opportunities.”
Amenities:
The Center of Hospitality goes above and beyond by offering world-class customer service and industry-leading partnerships. From the largest convention center Wi-Fi network to custom LAN/WAN design, the Center takes pride in enhancing exhibitor and customer experience.
The OCCC is the exclusive provider of electricity (24-hour power at no additional cost), aerial rigging and lighting, water, natural gas and propane, compressed air, and cable TV services. Convenience
The Center is at the epicenter of the destination, with an abundance of hotels, restaurants, and attractions within walking distance. Pedestrian bridges connect both buildings to more than 5,200 rooms and is within a 15-minute drive from the Orlando International Airport. The convenience of the location goes hand-in-hand with top notch service to help meet an event’s every need.
Gold Key Members
The OCCC’s Gold Key Members represent the best of the best when it comes to exceptional service and exclusive benefits for clients, exhibitors and guests. The Center’s Gold Key memberships with Universal Orlando Resort, SeaWorld Orlando and Walt Disney World greatly enhance meeting planner and attendee experiences offering world-renowned venues, immersive experiences and creative resources for their events.
OCCC Events:
This fiscal year, the OCCC is projected to host 168 events, 1.7 million attendees, and $2.9 billion in economic impact.
The Center’s top five events during their 2022-2023 fiscal year included:
AAU Jr. National Volleyball Championships 2023
200,000 Attendees
$257 Million in Economic Impact
MEGACON 2023
160,000 Attendees
$205 Million in Economic Impact
Open Championship Series 2023
69,500 Attendees
$89 Million in Economic Impact
Sunshine Classic 2023
42,000 Attendees
$54 Million in Economic Impact
Premiere Orlando 2023
42,000 Attendees
$108 Million in Economic Impact
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