Up until a few weeks ago if you typed Meerkat into a Google search you would see images of small mongooses. When searching the term periscope, you would get pages and pages of references to an optical instrument.

Today, those same Google searches provide pages and pages of content  referring to two much-talked about apps that let users stream live video from their mobile phone.

1.       Customer experience
Customer experience rather than brand loyalty is taking center stage globally. More resources are being channeled than ever before into online, social media and face-to-face customer service. According to Gartner, by 2017, 50 percent of consumer product investments will be redirected to customer experience innovations. Consumers will bring similar customer service expectations to the events they attend.

1.       Customer experience
Customer experience rather than brand loyalty is taking center stage globally. More resources are being channeled than ever before into online, social media and face-to-face customer service. According to Gartner, by 2017, 50 percent of consumer product investments will be redirected to customer experience innovations. Consumers will bring similar customer service expectations to the events they attend.

SourceDirect at ASD (SourceDirect) has unveiled its brand new, fully-functional website, sourcedirectshow.com.

The website serves the SourceDirect community as a virtual resource for importers, distributors, wholesalers, sourcing and product development professionals who have, or are interested in, doing business directly with manufacturers around the world.

The new site provides extensive content and 24/7 access to both buyers and suppliers about the SourceDirect show.

SourceDirect at ASD (SourceDirect) has unveiled its brand new, fully-functional website, sourcedirectshow.com.

The website serves the SourceDirect community as a virtual resource for importers, distributors, wholesalers, sourcing and product development professionals who have, or are interested in, doing business directly with manufacturers around the world.

The new site provides extensive content and 24/7 access to both buyers and suppliers about the SourceDirect show.

At the ongoing South by Southwest (SXSW) Interactive, as expected, one of the biggest buzz is about the emerging world of Internet of Things (IoT) for Consumers.

 In a number of conference sessions I attended during the first two days at the event, leaders from the technology space shared both their enthusiasm as well as concerns about the impact of IoT on our long term future.

Connected smart devices that automatically share information with each other and collect data about the users' activities are set to become ubiquitous.

At the ongoing South by Southwest (SXSW) Interactive, as expected, one of the biggest buzz is about the emerging world of Internet of Things (IoT) for Consumers.

 In a number of conference sessions I attended during the first two days at the event, leaders from the technology space shared both their enthusiasm as well as concerns about the impact of IoT on our long term future.

Connected smart devices that automatically share information with each other and collect data about the users' activities are set to become ubiquitous.

The InnovationLAB platform by Amsterdam RAI and its external partners TNO, 3TU Federatie and Accenture Innovation Awards recently was officially launched.

The lab is an environment designed to enable exhibitors and visitors to share their knowledge and experiences in the field of innovation.

In addition, it gives knowledge centres, research institutes, innovation partners and the like a platform to market their innovations, further enriching Amsterdam RAI’s exhibitions.

The InnovationLAB platform by Amsterdam RAI and its external partners TNO, 3TU Federatie and Accenture Innovation Awards recently was officially launched.

The lab is an environment designed to enable exhibitors and visitors to share their knowledge and experiences in the field of innovation.

In addition, it gives knowledge centres, research institutes, innovation partners and the like a platform to market their innovations, further enriching Amsterdam RAI’s exhibitions.