May 25, 2021
Event and hospitality companies are gearing up for a digital financial future by accepting cryptocurrency as a customer payment option. Defined as “a digital currency that can be used to buy goods and services, but uses an online ledger with strong cryptography to secure online transactions,” cryptocurrency is more than a speculative investment trend. Mainstream adoption is already here, with major companies including PayPal, Visa and Mastercard jumping on the crypto train.  As hotels, resorts and event-related companies continually seek out opportunities to better serve the needs of their… more
Destinations Roll Out the Red Carpet for Groups
May 21, 2021
Start spreading the news: Destinations are open for business. But rather than screaming to the hills, CVBs and destination management companies are taking a more selective approach to how they roll out the red carpet. Targeted messaging is the theme uniting an array of approaches taken to attract groups to town. Here are some highlights: Explore St. Louis A new ad campaign from Explore St. Louis is arguably more star-studded than the recent Academy Awards ceremony. Among the celebrities pitching the Arch city to incoming guests are John Goodman, Jenna Fischer, Andy Cohen, Ozzie Smith and… more
Boston Convention Centers Set to Reopen for Events at Full Capacity
May 19, 2021
Call it the light at the end of the Ted Williams tunnel. Massachusetts Gov. Charlie Baker and Boston Mayor Kim Janey announced that pandemic restrictions will be lifted as of May 29. The move paves the way for the Massachusetts Convention Center Authority to welcome groups back at full capacity by next week. In reality, the calendars for top-notch venues including Boston Convention & Exhibition Center, The Lawn On D, Powered by Citizens Bank, the John B. Hynes Veterans Memorial Convention Center and the MassMutual Center in Springfield reveal a slow trickle before the dam bursts this… more
May 11, 2021
Last month, Caesars Palace in Las Vegas welcomed the live return of its longest-running conference, the Trauma & Critical Care & Acute Care Surgery conference, aka the Mattox/Vegas TCC&ACS. Held April 12-14 inside the resort’s 50,000 square-foot Octavius Ballroom, the event not only marked its 54th year at the storied Strip resort, but also the first large-scale meeting to be held at the property since the onset of the pandemic. Known as the largest trauma postgraduate course in the U.S., the two and one-half day conference is designed for medical professionals working in Level I… more
May 04, 2021
Detroit’s TCF Center has landed a new general manager. On April 19, Larry Alexander, board chairman of the Detroit Regional Convention Facility Authority announced that Karen Totaro has been tapped by ASM Global to lead the convention center. In her new role, Totaro will be responsible for the overall management, promotion and operation of the facility, leading its team of professionals, building on key industry partnerships in the community and supporting the overall mission of the TCF Center and the DRCFA.  “Karen Totaro is the right person at the right time to take the TCF Center back to… more
Apr 27, 2021
Caesars Entertainment is going all-in on Atlantic City. The hospitality giant recently unveiled a $400 million master plan investment in its Caesars, Harrah’s Resort and Tropicana Atlantic City casino-resort properties. Already underway, the plans include: Remodeled guest room towers;  Fresh interior design elements;  Casino gaming floor enhancements;  New dining concepts and amenities and more additions over the next three years.  According to Caesars officials, revitalizing the company’s flagship casino-hotel on the famed Atlantic City Boardwalk, Caesars Atlantic City, will be a… more
Apr 06, 2021
As manager of engineering services at Detroit’s TCF Center, Al Vasquez is typically responsible for directing and managing the maintenance of the venue’s buildings, grounds, equipment and utilities. He works to keep the facility compliant with local building codes and Occupational Safety and Health Administration regulations while assisting customers with their facilities requirements. But in the spring of last year, when the COVID-19 pandemic was first hitting cities throughout the U.S., his role at the downtown venue took on a whole new level of importance and urgency. On March 30, 2020,… more
Apr 05, 2021
Awaiting a renaissance of the events industry, Explore St. Louis turned to Michelangelo to drive customers to the America’s Center. The international touring exhibit, Michelangelo’s Sistine Chapel: The Exhibition, adorned the ceilings of a 27,625-square-foot ballroom inside the convention center. Open Thursday-Sunday between Nov. 6, 2020-Jan. 17, 2021, the attraction sold 15,457 tickets and generated $210,000 in revenue at a time when meetings and conventions were not operating inside the facility. “We made productive use of American’s Center,” said Brian Hall, chief marketing officer at… more
Javits Center Surpasses 250,000 Vaccinations in Major Milestone
Mar 30, 2021
On March 24, New York’s Javits Center hit an important milestone for the health of its community. Since opening its doors on Jan. 13 as a mass COVID-19 vaccination site, the Manhattan convention center has distributed more than 250,000 vaccines at the record rate of more than 14,000 per day.  Considered the largest vaccination center in the U.S., according to Javits officials, the site is a massive effort carried out in conjunction with the New York State Department of Health and the New York National Guard. Hundreds of medical, military and civilian teams have worked in tandem to establish… more
Mar 25, 2021
The San Diego Convention Center and the Kay Bailey Hutchison Convention Center in Dallas are lending a hand to help the humanitarian crisis at the southwest U.S. border by providing temporary housing for unaccompanied migrant children seeking asylum. The creation of such emergency intake sites is designed to shift the minors — most of whom herald from Guatemala, Honduras and El Salvador — more quickly out of U.S. Border Patrol custody while helping to alleviate overcrowding at border holding facilities.  San Diego Convention Center On March 22, the City and County of San Diego announced… more
Partner Voices
Overview: The award-winning Orange County Convention Center (OCCC) goes the extra mile to make every day extraordinary by offering customer service excellence and industry-leading partnerships. From their dedicated in-house Rigging team to their robust Exhibitor Services, The Center of Hospitality brings your imagination to life by helping you host unforgettable meetings and events. With more than 2 million square feet of exhibit space, world-class services and a dream destination, we are committed to making even the most ambitious conventions a reality. In October 2023, the Orange County Board of County Commissioners voted to approve allocating Tourist Development Tax funding for the $560 million Phase 5A completion of the OCCC. The Convention Way Grand Concourse project will include enhancements to the North-South Building, featuring an additional 60,000 square feet of meeting space, an 80,000- square-foot ballroom and new entry to the North-South Building along Convention Way. “We are thrilled to begin work on completing our North-South Building which will allow us to meet the growing needs of our clients,” said OCCC Executive Director Mark Tester. “As an economic driver for the community, this project will provide the Center with connectivity and meeting space to host more events and continue to infuse the local economy with new money and expanding business opportunities.” Amenities: The Center of Hospitality goes above and beyond by offering world-class customer service and industry-leading partnerships. From the largest convention center Wi-Fi network to custom LAN/WAN design, the Center takes pride in enhancing exhibitor and customer experience.  The OCCC is the exclusive provider of electricity (24-hour power at no additional cost), aerial rigging and lighting, water, natural gas and propane, compressed air, and cable TV services. Convenience The Center is at the epicenter of the destination, with an abundance of hotels, restaurants, and attractions within walking distance. Pedestrian bridges connect both buildings to more than 5,200 rooms and is within a 15-minute drive from the Orlando International Airport. The convenience of the location goes hand-in-hand with top notch service to help meet an event’s every need. Gold Key Members The OCCC’s Gold Key Members represent the best of the best when it comes to exceptional service and exclusive benefits for clients, exhibitors and guests. The Center’s Gold Key memberships with Universal Orlando Resort, SeaWorld Orlando and Walt Disney World greatly enhance meeting planner and attendee experiences offering world-renowned venues, immersive experiences and creative resources for their events. OCCC Events: This fiscal year, the OCCC is projected to host 168 events, 1.7 million attendees, and $2.9 billion in economic impact.  The Center’s top five events during their 2022-2023 fiscal year included:  AAU Jr. National Volleyball Championships 2023 200,000 Attendees $257 Million in Economic Impact MEGACON 2023 160,000 Attendees $205 Million in Economic Impact Open Championship Series 2023 69,500 Attendees $89 Million in Economic Impact Sunshine Classic 2023 42,000 Attendees $54 Million in Economic Impact Premiere Orlando 2023 42,000 Attendees $108 Million in Economic Impact