Understanding the Benefits and Pitfalls of Facebook Marketing

July 26, 2018

Alice Goldstein

Alice Goldstein is a technical product marketer EventLoop, a global event technology provider that provides tech solutions for associations, trade shows, companies and festivals. Her expertise includes digital technologies and algorithm-friendly marketing tools, social lead generation, crafting a story for brands and products, and reaching a targeted audience through blogging and live video.

If you say the No.1 goal of a Facebook page is to get Likes, Comments and Shares then, well, you’re wrong. Likes and Comments are great and you need them to have a thriving Facebook page, but they’re just one component of fan page strategy. By focusing only on engagement, you are losing sight of people taking actions – visiting your website, signing up, registering or buying a product.

Competing for customers in the digital economy is not easy. People look online to find businesses to buy from – and they predominately are searching social media. Social media is launching businesses, leading to acquisitions and helping companies that almost shut their doors plan for an epic turnaround. 

What social strategies are the best Facebook pages using? What metrics demonstrate that posts are successful? This three-part series starts off with why you should have a Facebook page in the first place.

What Are the Benefits of a Facebook Business Page?

A Multitude of Features. Analytics, advertising and audience targeting increase brand and product exposure to potential customers. 

Businesses Gather More Leads. Likes by themselves aren’t enough to provide a sustainable business. Make a connection with your followers outside of Facebook. Leverage tips, contests, giveaways and newsletters from your website. Post content that is interesting and super relevant to your target audience.  

Lower Your Marketing Expenses. Starting the page costs nothing until you start paying for ads to get page Likes, boosting posts or running Sponsored Stories – all of which you should consider doing with your page. Here's a Facebook cheat sheet. 

Reach a Targeted Audience. People who are interested in your page’s topic are your audience. Facebook campaigns can cost as low as $30 to target interests and gain over a thousand paid fans if done right. Organic followers can grow in the hundreds from the engagement of paid fans.

Build Brand Loyalty. If you consistently provide valuable and entertaining content, your followers will stay loyal. If your followers see you being active and responsive, they’re more likely to do business with you than with a company with no Facebook presence or a poorly run page. 

Five Facebook Page Tips

  1. Customize your profile logo to show what you do or a milestone and make it fun. When users search for a business on Facebook they can get identical business names. The potential customers should be able to identify you by your profile image. 
  2. If your business is new to social channels, be patient. Invite your e-mail contacts when your page is 100 percent complete. This is a great way to get your initial burst of Likes.
  3. Use large images (1200 x 628)on your website and blog for Facebook to pull in with a link. These are called link posts and are a great way to increase web traffic. If you’re posting photos and expecting fans to click the link you added to the photo’s caption, stop now – it’s a waste of time!
  4. Don’t forget to add your call-to-action button under the cover photo and set up auto-response in messenger settings. 
  5. If you have a global or multi-lingual audience, use the Multiple Languages box and your posts will be shown to your fans and followers in their language.

EventLoop’s next article in our Facebook series will cover audience targeting and ad strategies.

 

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MGM Resorts is committed to fostering an inclusive and diverse culture, not just among employees and guests but also within its supply chain. The company prioritizes procuring goods and services from businesses owned by minorities, women, veterans, people with disabilities, LGBTQ individuals and those facing economic disadvantages. This commitment is integral to MGM Resorts' global procurement strategy.    Through its voluntary supplier diversity program, MGM Resorts actively identifies and connects certified diverse-owned suppliers to opportunities within its supply chain. The company is on track to spend at least 15% of its biddable procurement with diverse-owned businesses by 2025, demonstrating that supplier diversity is not only a social responsibility but also a strategic business imperative.    Supplier diversity isn’t just the right thing to do – it’s good for business. A diverse supply chain allows access to a broader range of perspectives and experience, helping to drive innovation, entrepreneurship and resilience, while strengthening communities. At MGM Resorts, engaging diverse suppliers ensures best-in-class experiences for guests and clients. Supplier diversity ensures a more resilient supply chain while supporting economic development in the communities in which it operates.   The impact of MGM Resorts' supplier diversity initiatives is significant. In 2023, these efforts supported over 3,500 jobs across more than 30 states, contributed over $214 million in income for diverse-owned businesses and generated more than $62 million in tax revenue. The story extends beyond the numbers – it reflects the tangible benefits brought to small and diverse-owned businesses, fostering economic empowerment in their communities.    MGM Resorts also supports the development and business skills of diverse-owned businesses through investment, mentorship and education. Through the MGM Resorts Supplier Diversity Mentorship Program, the company identifies, mentors and develops diverse-owned businesses to fill its future pipeline, while providing businesses with tools and resources to empower and uplift. Since 2017, the program has successfully graduated 105 diverse-owned businesses and is on track to achieve its goal of 150 graduates by 2025.     MGM Resorts’ commitment to supplier diversity not only enhances its business operations but also plays a crucial role in uplifting communities and fostering economic development. This approach reinforces the idea that diversity is a powerful driver of innovation and resilience, benefiting both the company and the wider community.