High-tech Lead Capture, Data Collection a Highlight of EXHIBITOR 2013

March 30, 2013

Attendees looking for high-tech solutions at this year’s EXHIBITOR show, held March 17-21 at Mandalay Bay Resort & Casino, had plenty to keep them busy.

Technology trends on the showfloor centered on data-rich, interactive lead retrieval. Exhibit managers are no longer forced to use clunky lead retrieval devices provided by show management. Today’s lead capture options give exhibitors real-time access to detailed reports of attendees in-booth activities.

QuickTapLead is one such solution provided by a company out Toronto - TabbleDabble. Customers of TabbleDabble can create their very own, branded iPad app in less than 10 minutes. No Internet connection on the showfloor? No problem. Simply connect and synch the data when you get back to your hotel room.

Companies of any size will find this solution a perfect fit for them, but smaller exhibitors will love the pricing. The app is free to create and you pay only for the leads you capture. Leads can be bought in bulk to be used throughout the year bringing the price per lead down as low as about 20 cents per lead.

Other notable vendors providing new lead capture and data collection included PRMconnect. Their Leadature solution allows booth staffers to qualify customers through profile questions, connect those visitors instantly with the appropriate sales rep, deliver requested literature right to their inbox and then even tracks visitors across multiple shows.

T1Visions’ inTouch technology was on display at two partner booths, Apple Rock and Optima Graphics. Their touchscreen displays allow exhibitors to track booth visitor activity in minute-by-minute detail. Literature can be annotated and sent instantly to the visitor’s email box. As your booth gets busy, the screens can be split into sections allowing the interactive tracking of up to six different visitors.

ExhibitForce puts lead retrieval in your booth visitors’ hands with Media Station. Visitors use the stations to choose literature they want and send it to themselves immediately reducing the need to ship literature to the show.

Intelligent SALES by AllianceTech uses an iPad to allow booth staffers to show attendees product demos, presentations and brochures and other collateral and then e-mail them right then and there. It essentially creates a lead on the spot and starts the follow-up process immediately.

LeadValu also provides similar features with their lead retrieval solutions, but adds an eGift system that automatically sends a gift certificate based on the quality of the lead.

If the fingerprints left by all that screen tapping, touching and swiping bother you; Touchless eLit by Reality Engineering Solutions might be just the right solution for you. This touch-free interface runs on any touchscreen device. Booth visitors can interact with the screen with just a wave of their arms.

If you are looking to shave thousands of drayage dollars off your trade show program, as well as collect leads, you may want to look at a 3-D solution. Instead of shipping products and equipment to the show, you can easily demonstrate them using 3-D interaction.

The Inhance Digital team was awarded a Buyers Choice Award at this year’s show for their Interactive Model System. Booth visitors can rotate 3-D objects, explore features and benefits in detail, isolate key components and view the equipment in different geographical settings. It also contains a built-in metrics tool that tracks attendee exploration of virtual models.

What stood out with all these solutions was their ability to run on different platforms, real-time tracking and delivery and integration with many different CRM systems.

Many solution providers are also recognizing the need for mobility. Leads are not just something to be collected in the booth. By offering lead retrieval on booth staffers mobile devices, leads can be qualified and collected anywhere including the bus rides to and from the convention center.

If this year’s EXHIBITOR show is any indication of where the future of trade shows is headed, it’s clear lead value and data collection is a key to exhibitors’ success.

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MGM Resorts is committed to fostering an inclusive and diverse culture, not just among employees and guests but also within its supply chain. The company prioritizes procuring goods and services from businesses owned by minorities, women, veterans, people with disabilities, LGBTQ individuals and those facing economic disadvantages. This commitment is integral to MGM Resorts' global procurement strategy.    Through its voluntary supplier diversity program, MGM Resorts actively identifies and connects certified diverse-owned suppliers to opportunities within its supply chain. The company is on track to spend at least 15% of its biddable procurement with diverse-owned businesses by 2025, demonstrating that supplier diversity is not only a social responsibility but also a strategic business imperative.    Supplier diversity isn’t just the right thing to do – it’s good for business. A diverse supply chain allows access to a broader range of perspectives and experience, helping to drive innovation, entrepreneurship and resilience, while strengthening communities. At MGM Resorts, engaging diverse suppliers ensures best-in-class experiences for guests and clients. Supplier diversity ensures a more resilient supply chain while supporting economic development in the communities in which it operates.   The impact of MGM Resorts' supplier diversity initiatives is significant. In 2023, these efforts supported over 3,500 jobs across more than 30 states, contributed over $214 million in income for diverse-owned businesses and generated more than $62 million in tax revenue. The story extends beyond the numbers – it reflects the tangible benefits brought to small and diverse-owned businesses, fostering economic empowerment in their communities.    MGM Resorts also supports the development and business skills of diverse-owned businesses through investment, mentorship and education. Through the MGM Resorts Supplier Diversity Mentorship Program, the company identifies, mentors and develops diverse-owned businesses to fill its future pipeline, while providing businesses with tools and resources to empower and uplift. Since 2017, the program has successfully graduated 105 diverse-owned businesses and is on track to achieve its goal of 150 graduates by 2025.     MGM Resorts’ commitment to supplier diversity not only enhances its business operations but also plays a crucial role in uplifting communities and fostering economic development. This approach reinforces the idea that diversity is a powerful driver of innovation and resilience, benefiting both the company and the wider community.