How to Help Your Attendees Discover Sustainable Happiness

March 18, 2021

Carrie Abernathy

Carrie Abernathy CMP, CEM, CSEP is an award-winning event strategist who has been active in the world of meetings for over 15 years. Carrie was co-founder of the Association for Women in Events, the Events Industry Sexual Harassment Task Force, and is a speaker, blogger and coach at A Woman with Drive. Carrie also co-hosts the talk show “Events: From Black to White,” which explores equality in the events industry.  

Last year, I took the Yale certificate course on the science of wellbeing. This fascinating topic really hit home with me. I started to dig into more of what makes long-term happiness sustainable. Once I grasped Yale’s model behind sustainable wellbeing, I started translating that to my events and to my daily life to test it out. It turns out that Yale was on to something. Below are some tips and tricks to make your events (and perhaps your personal life) more joyful!

1. Human Connection

We all crave some sort of human interaction — even introverts like myself weren’t spared when the pandemic hit. Now, more than ever, attendees are looking for ways to connect. Zoom fatigue is absolutely real. Staring at a screen watching content as a bystander is no longer acceptable to most attendees. The easy solution is to give attendees an experience and way to interact with one another! Make it simple for attendees to chat or schedule one-on-one video meetings within your platform. I recently attended two virtual events that were great on content, but terrible with the human connection component. If you tried to reach out to an attendee, they were sent an email and there wasn’t a clear way to “chat” within the platform. Make sure that when you assess your virtual providers, there is an element to facilitate those connections that are needed in today’s sometimes isolating working environments. Matchmaking, mentorship and normal live conference components should not be ignored just because you move your event online.

2. Exercise and Movement

Science heavily points to exercise being an incredible reliever of pain, depression, fatigue and other ailments. Just because you may not be meeting in person doesn’t mean you can’t add exercise to your agendas to lighten your attendees day! I’ve held events where we pre-recorded meditation, yoga and boot camps so that attendees can choose their own adventures. These were wildly successful because attendees could do them on their own time. However, you can incorporate that human connection element many other ways—perhaps through a friendly walking competition or Peloton challenge. Get creative!

3. Gamification and Experiences

Content is no longer king. Adult learning styles have changed significantly over the past decade, with a massive shift in attention spans shortening over the past 12 months. Not only do we have to give our attendees great content, but we also have to provide experiences, edu-tainment and gamification to keep all adult learning styles engaged! Just remember there isn’t a “one-size-fits-all” model when it comes to content and engagement. A healthy mix of on-demand, virtual live, pre-recorded and entertainment should keep even the most discerning attendee engaged. And don’t shirk gamification! At a recent virtual event, we offered “pizza for a year” to the top points-earners through our conference platform and found that our attendees had quite the competitive spirit! We drove high content engagement through gamification, and you should be considering that when choosing your virtual providers, as well. 

4. Give attendees a PURPOSE!

Studies show that when we do good for others, we can have happiness lasting up to 10 weeks. That is incredible! Attendees crave learning and networking, but giving them a purpose and adding in charitable/altruistic components to your meeting just may be the icing on the cake. With the onslaught of virtual events, you can still deliver on philanthropy. Perhaps attendees are being sent care packages to put together for their local shelters, or writing notes to health care workers. Don’t underestimate the power of “good” when putting together your experiences in the future.

Of course, there are many other ways to add joy to your attendees event experiences, but these are a few starters backed by science! In short, experiences, movement and connection are the next normal when it comes to virtual and in-person events moving forward.

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Partner Voices
MGM Resorts is committed to fostering an inclusive and diverse culture, not just among employees and guests but also within its supply chain. The company prioritizes procuring goods and services from businesses owned by minorities, women, veterans, people with disabilities, LGBTQ individuals and those facing economic disadvantages. This commitment is integral to MGM Resorts' global procurement strategy.    Through its voluntary supplier diversity program, MGM Resorts actively identifies and connects certified diverse-owned suppliers to opportunities within its supply chain. The company is on track to spend at least 15% of its biddable procurement with diverse-owned businesses by 2025, demonstrating that supplier diversity is not only a social responsibility but also a strategic business imperative.    Supplier diversity isn’t just the right thing to do – it’s good for business. A diverse supply chain allows access to a broader range of perspectives and experience, helping to drive innovation, entrepreneurship and resilience, while strengthening communities. At MGM Resorts, engaging diverse suppliers ensures best-in-class experiences for guests and clients. Supplier diversity ensures a more resilient supply chain while supporting economic development in the communities in which it operates.   The impact of MGM Resorts' supplier diversity initiatives is significant. In 2023, these efforts supported over 3,500 jobs across more than 30 states, contributed over $214 million in income for diverse-owned businesses and generated more than $62 million in tax revenue. The story extends beyond the numbers – it reflects the tangible benefits brought to small and diverse-owned businesses, fostering economic empowerment in their communities.    MGM Resorts also supports the development and business skills of diverse-owned businesses through investment, mentorship and education. Through the MGM Resorts Supplier Diversity Mentorship Program, the company identifies, mentors and develops diverse-owned businesses to fill its future pipeline, while providing businesses with tools and resources to empower and uplift. Since 2017, the program has successfully graduated 105 diverse-owned businesses and is on track to achieve its goal of 150 graduates by 2025.     MGM Resorts’ commitment to supplier diversity not only enhances its business operations but also plays a crucial role in uplifting communities and fostering economic development. This approach reinforces the idea that diversity is a powerful driver of innovation and resilience, benefiting both the company and the wider community.