3 Ways to Promote Sustainability Through Digital Experiences

October 12, 2020

I’ll be the first to admit that the experiential marketing space hasn’t always been the pinnacle of environmentalism. Air travel emissions, elaborate, one-time use sets, wasted food and beverages — even a single pre-pandemic event could impact our environment in startling ways.

The impetus for sustainability has never been stronger. Many people are still quarantining and social distancing, and the planet has felt notable effects, including reduced carbon emissions and clear waterways. Because of this, people are pledging to “flatten the curve” when it comes to climate change. They saw how business as usual affected our planet, and they’re ready to adopt more sustainable measures and strategies in response.

We can see evidence of sincere support for protecting our earth across all demographics, but nowhere is sustainable living more important than among Millennials and Generation Z. And they expect the brands they patronize to do their part, too.

According to PSFK Research, nearly 60% of Generation Zers select brands based on their purpose, values, and mission, and Nielsen discovered that 73% of Millennials will shell out more money for sustainable products and brands. But you can’t simply say you’re environmentally and socially responsible. You have to adopt policies and practices in every aspect of your business, including virtual experiences.

Although in-person strategies like recycling are more difficult to control when creating virtual experiences, there are ways to promote and practice sustainability in a virtual environment. Here are three strategies you can use:

1. Assemble a sustainability squad.

Sustainability isn’t an exercise in independence. For your next virtual event, consider partnering with influencers who mirror your commitment to environmentalism. Because they operate entirely through visual mediums, they’ll be able to help you think cinematically, not theatrically. RXBAR, for instance, used its influencers to provide free workouts for consumers stuck inside during COVID-19. Although workouts aren’t really tied to environmentalism, you could showcase influencer-created tutorial videos that feature your offerings in a sustainable way at your next event.

You can also partner with organizations that support sustainable living. For example, before the pandemic, Cotton Inc.’s denim recycling program teamed up with Caravan Stylist Studio to host a sustainable pop-up shop and clothing donation drive in celebration of America Recycles Day. The Denim Stack Challenge urged consumers to take stock of their wardrobes and recycle their seldom-worn denim. Participants were asked to pile up their old jeans and share the photo on Instagram using the hashtag #DenimStackChallenge.

2. Capitalize on social media.

2019 study by JWT Intelligence found that more than half of Gen Zers believe they’re more creative than previous generations. We can see their creativity manifesting in many ways — but mostly on social media. For example, in 2019, the VSCO girl meme went viral, promoting the use of reusable water bottles (specifically Hydro Flask), metal straws, and sustainability-focused fashion brands like Birkenstock. Leverage this creativity by incorporating Snapchat, TikTok, Instagram, and YouTube interactions into your virtual event.

TikTok, in particular, has boomed during the pandemic. The video app surpassed 2 billion downloads in April and, despite the security controversy, continues to reign supreme as one of the most popular Gen Z social platforms. Consider applying social media platform strategies into your interactions. Chipotle, for instance, is a master of TikTok hashtag challenges (such as #GuacDance or #ChipotleLidFlip). Imitate their success by meshing your brand with a sustainability initiative and creating a catchy hashtag. You can encourage attendee participation and generate valuable buzz by doing so.

3. Show, don’t tell.

Our inclination to ignore problems that feel distant is simply part of the human condition. It’s why many of us have pushed climate change to the backs of our minds for so long. Ignoring the problem is no longer an option, but rattling off stats and figures won’t create eco-warriors or showcase your mission. The tangible nature of experiential marketing makes it a fantastic way to illustrate the impacts of climate change and other ecological crises and inspire action.

Before the pandemic, National Geographic hosted an immersive experience at Disney’s D23 Expo that was designed to bring awareness to its “Planet or Plastic” initiative aimed at reducing consumption of single-use plastic. The activation’s main attraction featured a variety of life-size marine animals that were created by San Francisco Bay Area artists from about 8,400 pieces of reclaimed plastic and steel. Think about creating an experience like this via augmented or virtual reality (like The Met 360 project). You may not be able to bring attendees to the experience, but you can bring the experience to the attendees.

Brands have an obligation to do their part in the fight against climate change and other environmental woes. By promoting and practicing sustainable living through digital experiential marketing, you’ll not only make a real difference, but also generate brand loyalty among younger generations.

 

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Partner Voices
MGM Resorts is committed to fostering an inclusive and diverse culture, not just among employees and guests but also within its supply chain. The company prioritizes procuring goods and services from businesses owned by minorities, women, veterans, people with disabilities, LGBTQ individuals and those facing economic disadvantages. This commitment is integral to MGM Resorts' global procurement strategy.    Through its voluntary supplier diversity program, MGM Resorts actively identifies and connects certified diverse-owned suppliers to opportunities within its supply chain. The company is on track to spend at least 15% of its biddable procurement with diverse-owned businesses by 2025, demonstrating that supplier diversity is not only a social responsibility but also a strategic business imperative.    Supplier diversity isn’t just the right thing to do – it’s good for business. A diverse supply chain allows access to a broader range of perspectives and experience, helping to drive innovation, entrepreneurship and resilience, while strengthening communities. At MGM Resorts, engaging diverse suppliers ensures best-in-class experiences for guests and clients. Supplier diversity ensures a more resilient supply chain while supporting economic development in the communities in which it operates.   The impact of MGM Resorts' supplier diversity initiatives is significant. In 2023, these efforts supported over 3,500 jobs across more than 30 states, contributed over $214 million in income for diverse-owned businesses and generated more than $62 million in tax revenue. The story extends beyond the numbers – it reflects the tangible benefits brought to small and diverse-owned businesses, fostering economic empowerment in their communities.    MGM Resorts also supports the development and business skills of diverse-owned businesses through investment, mentorship and education. Through the MGM Resorts Supplier Diversity Mentorship Program, the company identifies, mentors and develops diverse-owned businesses to fill its future pipeline, while providing businesses with tools and resources to empower and uplift. Since 2017, the program has successfully graduated 105 diverse-owned businesses and is on track to achieve its goal of 150 graduates by 2025.     MGM Resorts’ commitment to supplier diversity not only enhances its business operations but also plays a crucial role in uplifting communities and fostering economic development. This approach reinforces the idea that diversity is a powerful driver of innovation and resilience, benefiting both the company and the wider community.