MGM Resorts International Launches New Upgraded Convention Wi-Fi Network, Supports Largest Cisco Live Event
November 28, 2017
MGM Resorts International has recently partnered with Cisco Systems and Mobilitie to upgrade and double its wireless infrastructure, resulting in the largest, technologically advanced system in the industry and the first in-house, high-density Wi-Fi network capable of supporting high-level events with sophisticated technology needs.
To accomplish this feat, MGM Resorts’ technology partners designed, provided and installed the advanced wireless network that is now available throughout all MGM Resorts destinations’ meeting and convention spaces in Las Vegas (except for Circus Circus) and features new equipment, increased high-density coverage and faster download speeds.
The new wireless upgrades were put to the test last June during Cisco Live, a tech-driven education and training event for IT professionals that drew approximately 30,000 participants to several MGM Resorts destinations, including Bellagio, MGM Grand and Mandalay Bay.
Not only was the event the biggest in the show’s history, it also marked the first time Cisco Live has ever used an in-house Wi-Fi system, as no other system at any venue has been able to accommodate its complicated tech needs. But in this case, thousands of users with multiple devices spanning multiple resorts were able to utilize the Wi-Fi at the same time without affecting performance, according to MGM officials.
“Our attendees at Cisco Live expect fast and reliable connectivity to the wireless network, and with the solution that MGM Resorts installed, we were confident in utilizing the in-house infrastructure rather than bringing in our own like we typically do for an event of this size,” explained Sean Curtis, director of technology experiences at Cisco.
He continued, “The result was the biggest and one of the most successful Cisco Live events we’ve ever produced. Our customer experience is critical to the success of this event, and the seamless, fast Wi-Fi access across multiple properties strengthens their confidence and trust with Cisco, the Cisco Live event, and future conventions and events.”
According to Michael Dominguez, MGM Resorts senior vice president and chief sales officer, no other hotel and convention property offers the caliber of Wi-Fi, wireless services and capabilities now available at MGM’s Las Vegas resorts.
“Technology is a key component of most meetings and can have a dramatic impact on the delivery of a successful program,” Dominguez said. “Cisco Live was a true test and the smooth implementation demonstrated what we are able to offer all customers, on any scale.”
With a cutting-edge wireless system capable of handling large, technologically demanding events firmly in place, event planners holding events at MGM Las Vegas properties can reap the benefits. Gone is the need to pay for an outside contractor and product shipping costs, as well as extra labor to install the equipment, which can help decrease event move-in time by up to 40 percent.
Meanwhile, 24/7 monitoring and support provided by Mobilitie is available to ensure guests stay connected.
Groups also can enjoy seamless, contiguous coverage and connectivity with the same Wi-Fi experience when traveling from any MGM Resorts destination along the Las Vegas Strip, with cross-property use on one high-density network that allows attendees to stay logged in for up to 72 hours.
MGM Resorts Convention Space Wi-Fi Upgrade Features Include:
- All new, upgraded high-performance equipment with over 2,600 next-generation Cisco Aironet Access Points, nearly doubling the previous amount
- Convention Wi-Fi network able to support more than 350,000 devices
- Customizable, seamless Wi-Fi experience with bandwidth, branding and sponsorship options across all MGM Resorts properties in Las Vegas (except Circus Circus)
- Up to 40 times more guaranteed bandwidth per user
- Almost 50 percent faster download
- Cisco CleanAir technology that combats against wireless interference
In addition, MGM has created the MGM Resorts Meeting Innovations Team, an event technology support program for event planners designed to provide custom-tailored digital solutions to fit each event’s individuals needs across the company’s portfolio of integrated resorts.
In addition, the digital convention space upgrades complement the Wi-Fi system available throughout the resorts’ low-rise public spaces, including pools, casinos, lobbies and restaurants.
“We collaborate closely with (MGM’s) executive team when it comes to expanding and improving the (wireless) network,” said Christos Karmis, CEO of Mobilitie.
He added, “It’s because of this ongoing relationship we’re able to provide exactly what guests and visitors expect.”
Partner Voices
MGM Resorts is renowned for its exceptional service and diverse venue options across Las Vegas, Detroit, Springfield, National Harbor, Biloxi, and Atlantic City, providing flexible spaces for meetings of any size. Beyond these offerings, MGM Resorts distinguishes itself through a strong commitment to social responsibility and sustainability, making it an ideal choice for your next meeting.
At the core of MGM Resorts' company values is its platform, "Focused on What Matters," dedicated to meeting customer needs while advancing socially responsible practices. This commitment is evident in several key areas:
Protecting Natural Resources
MGM Resorts is home to industry-leading recycling, renewable electricity and water conservation programs. Some highlights include a cogeneration power plant at ARIA, producing ultra-efficient electricity; one of America’s largest contiguous rooftop solar arrays atop the convention center at Mandalay Bay; and onsite wells that provide water for the celebrated Fountains of Bellagio, avoiding reliance on precious Colorado River water. These efforts and many more save on natural resources while boosting attendee satisfaction.
Committed to Community
Always striving to be good neighbors, MGM Resorts works to avoid food waste and combat food insecurity with the Feeding Forward program. In partnership with local food banks, they safely divert unserved food to food insecure members of the community. Since 2016, over 5 million meals have been provided, highlighting MGM Resorts' commitment to minimizing food waste and addressing community needs.
MGM Resorts supports clients in their responsible-meetings efforts, not only with efficient venues but also waste-reducing décor and signage; sustainable food and beverage options; and outreach to help planners communicate sustainability efforts to attendees. What’s more, they offer a Mindful Meetings series that puts attendee wellness first—through fitness and mindfulness activities, and in give-back events with local charity organizations.
Fostering Diversity & Inclusion
To MGM Resorts, a diverse and talented workforce is essential to success. By cultivating innovative strategies that consider multiple perspectives and viewpoints, the company creates an inclusive workplace culture that benefits its employees and community. MGM Resorts takes pride in being a welcoming home for veterans, individuals with disabilities, people from diverse backgrounds, LGBTQ+ community members, and more. This commitment to inclusion is reflected in the company's recruitment and hiring practices and its social responsibility initiatives. From the workplace to the community, MGM Resorts' commitment to diversity, equity and inclusion remains unwavering, and its efforts continue to create a more equitable and sustainable world for all.
MGM Resorts offers unparalleled service and venue options while standing out for its proactive approach to sustainability and community engagement. Choosing MGM Resorts for your next meeting means aligning with a company that values social responsibility, efficiency, and attendee satisfaction, ensuring a meaningful and impactful event experience.
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