9 Trends that Will Shape the Events Industry in 2020

January 8, 2020
2020 trends

What lies ahead for 2020 and the new decade? We talked with a few experts to find out. Take a look at their 2020 trend predictions below. Then, connect with us on Twitter to let us know your take!

Trade Shows

Arjun Chakravarti, senior vice president of analytics and insights at GES, predicts the following:

Measuring and selling experiential sponsorships.

Although traditional sponsorship activities will remain a core part of the brand portfolio at trade shows, brands need to return to the C-suite with ROI metrics of shows. Sponsorship opportunities that measurably impact brand perceptions in the eyes of attendees will become increasingly important — but executing sales still matters.

More community-driven education and buzz sessions.

Attendees are increasingly weary of the “call for papers” approach to generating event content. They want to learn from credible peers who they trust within a community. Event professionals will need to provide content in formats that give attendees more in shorter periods of time and allow them to interact with individuals.

More organization and sophistication with data.

As the event technology market begins to shake out, organizers are settling more on vendors that generate data from their shows. This will put them in a better position to organize systems that allow them to ask sophisticated questions from data and eventually integrate into CRM strategies.

 

Event Technology

Dawn Archambault-Perry, vice president of brand experience at Freeman, sees these trends:

Creating mindful moments.

Being present allows us to fully connect with others. It will become increasingly important this year to design activities that allow for mindful interaction. This is a powerful way to disrupt our always-on mode by pausing distractions and plugging into the present. Whether it’s an oxygen bar, yoga session or guided meditation, these moments offer the chance to reflect and recharge.

High-return sponsorships.

Traditional banner sponsorships are out. Tech-based experiential activations that hook attendees, deliver trackable ROI and create an engaging, memorable moment are in. With options like chatbots, AR/VR, digital signage and more, these high-return activations drive awareness before, during and after an event.

Data action.

Not long ago, event professionals struggled to get access to data. Now, it seems there’s more data than we can comprehend. This year, event professionals will turn data into action with a solid framework and real-time analytic dashboards to monitor what’s working and what’s not — including ROI, year-over-year benchmarks and other relevant insights. The result? Adjustments in the moment and actions that deliver results.

 

Sustainability

Meetings will get greener this year, according to Mariela McIlwraith, director of sustainability for Events Industry Council and president of Meeting Change:

Going all in.

In 2020, sustainability is going to be all about bigger, bolder, action by more events and organizations in our industry. It used to be that there were a few champions for sustainability, and now we see a social movement for greater adoption. EIC’s new Centre for Sustainable Events and updated Sustainable Event Standards can help.

Change reflected in menus.

While vegan and vegetarian selections are now consistently offered, there are certain events where they are the only option being provided. Expect to see more plant-forward menus emphasizing greater biodiversity this year.

Evolving approach to materials resource management.

Previously, the industry simply focused on avoiding landfills with recycling. Now we're beginning to fully embrace a circular economy approach that has us being much more thoughtful about the materials we choose, as well as what will happen post-event.

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Partner Voices
Overview: The award-winning Orange County Convention Center (OCCC) goes the extra mile to make every day extraordinary by offering customer service excellence and industry-leading partnerships. From their dedicated in-house Rigging team to their robust Exhibitor Services, The Center of Hospitality brings your imagination to life by helping you host unforgettable meetings and events. With more than 2 million square feet of exhibit space, world-class services and a dream destination, we are committed to making even the most ambitious conventions a reality. In October 2023, the Orange County Board of County Commissioners voted to approve allocating Tourist Development Tax funding for the $560 million Phase 5A completion of the OCCC. The Convention Way Grand Concourse project will include enhancements to the North-South Building, featuring an additional 60,000 square feet of meeting space, an 80,000- square-foot ballroom and new entry to the North-South Building along Convention Way. “We are thrilled to begin work on completing our North-South Building which will allow us to meet the growing needs of our clients,” said OCCC Executive Director Mark Tester. “As an economic driver for the community, this project will provide the Center with connectivity and meeting space to host more events and continue to infuse the local economy with new money and expanding business opportunities.” Amenities: The Center of Hospitality goes above and beyond by offering world-class customer service and industry-leading partnerships. From the largest convention center Wi-Fi network to custom LAN/WAN design, the Center takes pride in enhancing exhibitor and customer experience.  The OCCC is the exclusive provider of electricity (24-hour power at no additional cost), aerial rigging and lighting, water, natural gas and propane, compressed air, and cable TV services. Convenience The Center is at the epicenter of the destination, with an abundance of hotels, restaurants, and attractions within walking distance. Pedestrian bridges connect both buildings to more than 5,200 rooms and is within a 15-minute drive from the Orlando International Airport. The convenience of the location goes hand-in-hand with top notch service to help meet an event’s every need. Gold Key Members The OCCC’s Gold Key Members represent the best of the best when it comes to exceptional service and exclusive benefits for clients, exhibitors and guests. The Center’s Gold Key memberships with Universal Orlando Resort, SeaWorld Orlando and Walt Disney World greatly enhance meeting planner and attendee experiences offering world-renowned venues, immersive experiences and creative resources for their events. OCCC Events: This fiscal year, the OCCC is projected to host 168 events, 1.7 million attendees, and $2.9 billion in economic impact.  The Center’s top five events during their 2022-2023 fiscal year included:  AAU Jr. National Volleyball Championships 2023 200,000 Attendees $257 Million in Economic Impact MEGACON 2023 160,000 Attendees $205 Million in Economic Impact Open Championship Series 2023 69,500 Attendees $89 Million in Economic Impact Sunshine Classic 2023 42,000 Attendees $54 Million in Economic Impact Premiere Orlando 2023 42,000 Attendees $108 Million in Economic Impact