Why the Cybercrime Industrial Complex Is Targeting Small to Medium-Sized Businesses

February 8, 2023

Brian Scott

Brian Scott, president and founder of ClearTone Consulting, provides executive technology consulting services based on 35 years of technology expertise and 20 years of CIO/CISO experience within the exhibitions and events industry. Brian provides expert technology consultation in the areas of technology strategy, software development, systems integration, data warehousing and analytics, cyber security, data center operations, cloud computing, and end user support. He works with his customers to overcome technology challenges, leverage tech to drive growth and revenue, secure valuable digital assets, and execute projects to meet the organizational objectives.

Everywhere we look, from every cybersecurity firm that is monitoring the situation, the data indicate an ever-increasing level of cybercrime activity. Cybercrime is the ultimate Energizer Bunnyit just keeps going and going with increasing volume. These are data-driving insights. It is not media hype created simply to drive the cybersecurity industry, but rather hard facts seen from all angles and through all lenses and corroborated by both corporate, nonprofit and government measurements. 

Have you stopped to ask why this increase continues and maybe more importantly, why cybercriminals are targeting small and medium-sized businesses, such as associations and nonprofit organizations? Hopefully, this article can shed some light on that subject.

Let’s start with a brief review of the stages of development for an industry. Researchers have identified four common stages for industry development: introduction, growth, maturity and decline. What many non-techies don’t realize is that cybercrime is a trillion-dollar (yes, that’s trillion with a “t”) global industry, when you include online black markets, and unfortunately, it’s just hitting the growth phase. Believe it or not, we’re still in the relatively early stages of a massive global economic issue.

Introduction Phase

In the introduction phase, innovators create new business opportunities, products and services. The market is undefined and there is usually a fair amount of confusion and uncertainty as to where the market will ultimately lead. I would categorize the introduction of cybercrime in the mid-1990s and all the way through the early 2010s as this Introductory phase. Cybercriminals were typically lone wolf techies, and the mechanisms to attack organizations were less developed. Nation states actively developed talent during this phase, but most corporate risk was driven from single or unorganized groups of bad actors.

Growth Stage

The growth stage is defined as a time when the market has developed an understanding of the value of the new offering and demand grows rapidly. A handful of important players usually become apparent, and they compete to establish a share of the new market. This is the phase where business processes are improved and can be generally thought of as the industrialization of a marketplace. This is the phase cybercrime is in today. 

There are two key tenets driving the current cybercrime expansion: Profits are easily found in the path of least resistance, and scaling activity is the best path to higher revenue as well as safer criminal operations. Let’s examine how the ransomware sector of this market is scaling its practice.

Whereas it was true in the earlier Innovation stage that bad actors or hackers were often solo individuals, the reality today is that ransomware has matured into an industrial complex that looks identical to most supply chain markets. There are three primary constituents that make up this marketplace, each with their own defined role. These roles are that of the  ransomware-as-a-service (RaaS) operator, the service affiliate and the access broker.

Ransomware-as-a-Service Operator

In today’s cybercrime economy, the RaaS operator is the technical expert of ransomware. They are the programmers that develop, test and productize ransomware code, as well as all of the supporting systems and infrastructure to deliver their malware and support the business operations of a ransomware attack. They build the actual malware product, develop and support leak sites that allow the demonstration of proof of a data exfiltration, manage payment processing from victims and also act as communications intermediaries between the victims and the service affiliates.

Service Affiliates

The service affiliates are the users of the RaaS platform. They are typically not as technically advanced, but this is not needed. Their willingness to leverage the tools and processes developed by the RaaS operator allows them to be highly effective hackers and of course, make money with less investment in knowledge and skills. These are the actual folks getting into networks, exfiltrating data and delivering ransomware payloads. This group also provides some layer of obfuscation to the RaaS operators.

Access Brokers

Lastly, how do these service affiliates gain access to an organization’s network? That’s where the third leg of this stool comes in: the access broker. The access brokers are also highly skilled individuals that spend their time developing social engineering campaigns and exploiting known vulnerabilities to gain access to improperly protected networks. Once breached, the broker has then created a new inventory item that can be sold to the highest bidder in the affiliate marketplace. Types of access, types of companies, levels of permissions and the level of infrastructure security protections are all parameters that affect the market pricing for any specific access opportunity.

The investment costs are much lower for affiliates if they simply purchase access and subscribe to a RaaS system. With this lower barrier to entry into the cybercrime economy, there is a flood of service affiliates cashing in on the effective ransomware craze. And as with any economy, as there are more buyers for services, then there are more RaaS operators and access brokers springing up to support the demand.

The Risk for Small and Medium-Sized Businesses

Now for the last piece of the puzzle: Why is the trend for cyber criminals to hit more small and medium-sized businesses continuing? That’s a fairly easy trend to explain as it deals with a basic tendency of human nature: taking the path of least resistance.  

If you can make a large amount of money but only after a very long and significant effort, many will choose to make smaller amounts of money by only exerting a relatively small amount of energy. This is becoming even more common as a larger number of less skilled service affiliates enter the hacker marketplace. They don’t have the skills or patience to try to “win the hacking lottery.” A solid living can be gained by picking off an increased number of smaller organizations. Foregoing a $100K ransom paid from a single compromise but getting $10K paid by 10 unique compromises results in the same financial reward.

Additionally, now that large corporations have had years of heavy investing into cybersecurity protections, these larger targets have become much harder to penetrate. Small and medium-sized businesses have yet to make those investmentsor have been unable to do soand typically are far more vulnerable to malicious attacks. It’s easy picking for the affiliates.  

So, take heed, association market! The wave is already here, and it’s only going to get worse over the next several years. If you don’t know exactly what your organization’s cyber risks are and if you’re not actively following the trend of your improvement efforts, it’s time to take it seriously and up your game.


Don’t miss any event-related news: Sign up for our weekly e-newsletter HERE, listen to our latest podcast HERE and engage with us on Twitter, Facebook, LinkedIn and Instagram!

Add new comment

Partner Voices
One of the most iconic names on the Las Vegas Strip just got an upgrade. Mandalay Bay has everything that your business needs from a refreshed convention space designed to inspire productivity and creativity, to an impressive selection of world-class restaurants and amenities. If you're looking for a venue that's both inviting and innovative, you have to be here. New Wave Experiences Mandalay Bay continues to invest in a new wave of enhancements both in the convention space and within the resort as a whole. New restaurant openings including Orla by Michael Mina, drawing inspiration from the award-winning chef’s childhood in Egypt and with flavors and décor inspired by the spices found in markets common to coastal Mediterranean towns, as well as Caramá by Wolfgang Puck, bringing the essence of Italy and spirit of Wolfgang into one concept, are recent additions. The Four Seasons Hotel Las Vegas also experienced a recent remodel of all 424 rooms. Swingers, a high-end, adults-only golf and entertainment concept will debut in Fall 2024. Enhanced Technology Creating a truly effective conference venue requires careful thought into what a business needs: the right technology, capacity, and inspiration to bring ideas to the next level. As part of the resort’s refresh, Mandalay Bay implemented state-of-the-art technology upgrades, installing cutting-edge Cat6A Ethernet cabling throughout the convention center. This advancement doubles the frequency of data transmission, enabling lightning-fast speeds up to 9400% faster. The convention center now boasts 11 dynamic digital walls, spanning up to 24' x 13', strategically positioned for brand placements, sponsorships and targeted event messaging. Additionally, attendees can benefit from 20 double-sided 55" mobile flexible display units, facilitating effortless navigation to meeting rooms and events. RFID locks were installed on all meeting room doors, and over 200 motion detection cameras have been placed throughout the space. Refreshing New Design & Fine Art The newly remodeled convention space provides a bright and vibrant atmosphere that complements Mandalay Bay's tropical-inspired brand. Featuring white-washed walls and ceilings adorned with bold floral patterns in cerulean and coral tones, the space is complemented by warm walnut accent walls. In addition to the redesign of all pre-function spaces, meeting rooms and ballrooms, Mandalay Bay's 1 million square feet of exhibit space has undergone a rejuvenation, including new paint, covered pillars and relocated strobe lights. Sustainable Spectacles Mandalay Bay is committed to Focused on What Matters and creating more responsible meetings. Refillable water stations all available around the resort, cutting unnecessary plastic usage from single-use bottles. The Mandalay Bay campus’ recent upgrades represent a bold step forward in redefining the Las Vegas experience. With a focus on innovation, sustainability, and unparalleled service, Mandalay Bay sets a new standard for excellence in business hospitality. Whether you're seeking cutting-edge conference facilities, world-class dining options, or simply a luxurious retreat, an unparalleled meeting experience awaits.