Are You Exhibiting or Prospecting?

May 28, 2019

Mike Duseberg

Mike Duseberg is the founder of TradeShowFunnel.comDedicated to helping exhibitors connect with more qualified prospects, Mike is fascinated by measurable, accountable and profitable trade show marketing.

A lot of people are genuinely “exhibiting.” They have a product and it’s on display. Look at it. See it’s brilliant innovation. See what our company has done to advance the industry’s technology a light year ahead. The future is here: look at it. And when you’ve seen enough of the future, you may continue on to the rest of the trade show.

That’s exhibiting. The ultimate goal is showing off your stuff. It’s an expensive goal to achieve – most 20 x 20 booths will spend at least $175,000 (including booth construction) to get people to look at their stuff.

Businesses understand, however, that simply getting people to look at your product or service isn’t enough. Companies aren’t valued according to how many people know about their brand or how many people look at their advertising material. Companies are valued according to how much revenue and profit they generate. This is why trade show budgets get cut, and why many Vice Presidents of Sales think that trade show exhibiting is a waste of time. 

If the booth isn’t designed to create a crowd of interested prospects, connect ideal prospects to the booth staff and collect their contact information, there isn’t really much to show for the money they’ve invested. Whether you follow zero-based budgeting, Six Sigma, or any other management strategy, you know that anything that does not accomplish a measurable goal eventually gets cut.

There’s a better strategy. Rather than simply exhibiting, the best trade show booths are designed for prospecting.

Prospecting is the start of a sales sequence or funnel. New prospects are identified and brought into contact with the company, and current or inactive clients are reactivated and entered into new sales funnels.

There’s no better place for prospecting than a trade show. Thousands of people with a common connection point have been brought into a huge room. You know what the common point of connection is, you know they all have a common pain point that your product or service addresses, so it’s easy to craft a concise message that explains how your company will make that pain go away.

The point of a prospecting trade show booth is to be a “processing station.” Your goal is to bring as many people to the booth as possible, and tell them what your product or service will do for them. If they’re interested, they will leave their contact information and request a follow up. If not, they’ll continue down the aisle.

This system allows your company to quickly and efficiently identify your best clients from the massive crowds of 50,000 or more attendees at a large trade show.

Using a prospecting system, you and your team can even evaluate the show’s success on a cost per lead basis, identifying how much each lead cost your company and comparing that cost to the total lifetime value of a new customer. If you sell a $5000 product that your clients buy annually, paying $175 each for 1000 new prospects is a pretty good deal.

Isn’t it incredible what a simple change in your trade show strategy can do? The simple step converts your trade show exhibit (and you yourself by extension) from an “expense” to a “revenue generator.”

Next time someone tells you trade show exhibiting is expensive, you can tell them they’re absolutely right. But then remind them that proper trade show prospecting is surprisingly efficient.

 

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Partner Voices
MGM Resorts is committed to fostering an inclusive and diverse culture, not just among employees and guests but also within its supply chain. The company prioritizes procuring goods and services from businesses owned by minorities, women, veterans, people with disabilities, LGBTQ individuals and those facing economic disadvantages. This commitment is integral to MGM Resorts' global procurement strategy.    Through its voluntary supplier diversity program, MGM Resorts actively identifies and connects certified diverse-owned suppliers to opportunities within its supply chain. The company is on track to spend at least 15% of its biddable procurement with diverse-owned businesses by 2025, demonstrating that supplier diversity is not only a social responsibility but also a strategic business imperative.    Supplier diversity isn’t just the right thing to do – it’s good for business. A diverse supply chain allows access to a broader range of perspectives and experience, helping to drive innovation, entrepreneurship and resilience, while strengthening communities. At MGM Resorts, engaging diverse suppliers ensures best-in-class experiences for guests and clients. Supplier diversity ensures a more resilient supply chain while supporting economic development in the communities in which it operates.   The impact of MGM Resorts' supplier diversity initiatives is significant. In 2023, these efforts supported over 3,500 jobs across more than 30 states, contributed over $214 million in income for diverse-owned businesses and generated more than $62 million in tax revenue. The story extends beyond the numbers – it reflects the tangible benefits brought to small and diverse-owned businesses, fostering economic empowerment in their communities.    MGM Resorts also supports the development and business skills of diverse-owned businesses through investment, mentorship and education. Through the MGM Resorts Supplier Diversity Mentorship Program, the company identifies, mentors and develops diverse-owned businesses to fill its future pipeline, while providing businesses with tools and resources to empower and uplift. Since 2017, the program has successfully graduated 105 diverse-owned businesses and is on track to achieve its goal of 150 graduates by 2025.     MGM Resorts’ commitment to supplier diversity not only enhances its business operations but also plays a crucial role in uplifting communities and fostering economic development. This approach reinforces the idea that diversity is a powerful driver of innovation and resilience, benefiting both the company and the wider community.