5 Strategies for Reimagining Your Trade Show 

February 14, 2024

Dan Sundt

Dan Sundt is an adjunct Brand Strategist and Master Designer for Design Studio by Maritz. By applying advanced experience design tools to events, he helps organizers deliver much better satisfaction and business results to all stakeholders.

How do you completely reimagine a trade show after a global pandemic and a three-year hiatus? Helping trade show organizers rebrand to boost attendance, increase engagement and deliver greater ROI/ROO for stakeholders is never easy. 

But with a proven process, a committed organization and cross-functional teamwork, it can be done – and done successfully. Here are five strategies from our work with the Wine & Spirits Wholesalers of America (WSWA), as we helped them transform their event from “Convention” to “Access Live.”

1.     Dive Deep
Any event reinvention requires empathy and a thorough understanding of the needs and wants of the host organization, sponsors, exhibitors and attendees. Be sure to unearth all existing research and knowledge while identifying and pursuing any gaps in intelligence. There is no such thing as too much information, so long as it’s sound research that is well-organized and easily understood by all parties. If needed, deploy additional research so you are working with the latest data.

2.     Identify Meaningful Personas
Without a personalization process in place, it’s tough to address the needs of diverse sellers and buyers, which is critical to crafting meaningful and rewarding trade show experiences. Take the time to identify the most meaningful personas at your show to fully optimize experiences that resonate with the audience and create the right atmosphere for the buy-sell dynamics critical to success.

3.     Create the Journey Those Personas Crave
It’s not enough to understand the primary personas at your event, you must then activate around their needs and wants, while connecting sellers and buyers before, during and after the trade show. Guide stakeholders to discover what they need to know, see, feel and do to accomplish their objectives and ultimately create a more rewarding experience. Matchmaking is an excellent, complementary strategy to help create those journeys.

4.     Design Compelling Experiences Everywhere
Too often, we rely on history to inform our event design, when audiences crave novelty and discovery. Designing compelling experiences that speak to the needs and sensibilities of both buyers and sellers can buoy emotional resonance, drive interest, and foster inquisitiveness. 

5.     Help Close the Loop
It’s never over. But sometimes we, as busy professionals, tend to move on to the next thing too quickly. Consider what you can do to help drive relationships before, during and after the event days. How can you extend the experience by fostering deeper relationships that create continued ROI/ROO/ROE?

The result? WSWA found great success with a refreshed event for 2023. Find more details in our case study here.

Are you exploring the idea of redesigning your trade show? We encourage you to ponder these tips as you begin to reimagine your event as more immersive, more personalized and more effective at pairing like-minded buyers and sellers.

 

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Partner Voices
MGM Resorts is committed to fostering an inclusive and diverse culture, not just among employees and guests but also within its supply chain. The company prioritizes procuring goods and services from businesses owned by minorities, women, veterans, people with disabilities, LGBTQ individuals and those facing economic disadvantages. This commitment is integral to MGM Resorts' global procurement strategy.    Through its voluntary supplier diversity program, MGM Resorts actively identifies and connects certified diverse-owned suppliers to opportunities within its supply chain. The company is on track to spend at least 15% of its biddable procurement with diverse-owned businesses by 2025, demonstrating that supplier diversity is not only a social responsibility but also a strategic business imperative.    Supplier diversity isn’t just the right thing to do – it’s good for business. A diverse supply chain allows access to a broader range of perspectives and experience, helping to drive innovation, entrepreneurship and resilience, while strengthening communities. At MGM Resorts, engaging diverse suppliers ensures best-in-class experiences for guests and clients. Supplier diversity ensures a more resilient supply chain while supporting economic development in the communities in which it operates.   The impact of MGM Resorts' supplier diversity initiatives is significant. In 2023, these efforts supported over 3,500 jobs across more than 30 states, contributed over $214 million in income for diverse-owned businesses and generated more than $62 million in tax revenue. The story extends beyond the numbers – it reflects the tangible benefits brought to small and diverse-owned businesses, fostering economic empowerment in their communities.    MGM Resorts also supports the development and business skills of diverse-owned businesses through investment, mentorship and education. Through the MGM Resorts Supplier Diversity Mentorship Program, the company identifies, mentors and develops diverse-owned businesses to fill its future pipeline, while providing businesses with tools and resources to empower and uplift. Since 2017, the program has successfully graduated 105 diverse-owned businesses and is on track to achieve its goal of 150 graduates by 2025.     MGM Resorts’ commitment to supplier diversity not only enhances its business operations but also plays a crucial role in uplifting communities and fostering economic development. This approach reinforces the idea that diversity is a powerful driver of innovation and resilience, benefiting both the company and the wider community.